Faulkner Hyundai

Worst experience I have ever had with a Faulkner dealership, they forgot to complete all work order services. Communication was horrible, I had to contact the sales department and ask them to get me dealership, they forgot to complete all work order services. Communication was horrible, I had to contact the sales department and ask them to get me a service advisor because service didn’t answer the phone nor return calls. I have been a Faulkner customer for over 25 years and I will never return to this dealership. More

What a GreatTeam! All of the service team jumped into helping Me with All of my needs. All of the service team jumped into helping Me with All of my needs. More

Dealership was friendly all around. Work the numbers and found what I wanted & needed. Salesmen was great. Work the numbers and found what I wanted & needed. Salesmen was great. More

Very friendly, helpful and professional. No pressure. Trade in was fair without haggling. Pricing was transparent. No pressure. Trade in was fair without haggling. Pricing was transparent. More

They were absolutely great I needed to get an oil change right away beforewe left for our trip. They didnt have anything open in the schedule. They got me in and out that week. I definitely appreciate this right away beforewe left for our trip. They didnt have anything open in the schedule. They got me in and out that week. I definitely appreciate this because I don't trust anyone else touching my truck. Thank you again 💓 More

Everyone was courteous and professional. Waiting room was clean, plenty of comfortable chairs, pleasant atmosphere. Tech explained what was fone to vehicle. A good experience, worth the Waiting room was clean, plenty of comfortable chairs, pleasant atmosphere. Tech explained what was fone to vehicle. A good experience, worth the drive to Harrisburg. More

dealership was very clean, techs were courteous and the service was done in a very timer manner as I was waiting for service to be done. service was done in a very timer manner as I was waiting for service to be done. More

They provided kind service and clear communication. The waiting area was very nice and the coffee was excellent! The waiting area was very nice and the coffee was excellent! More

Brought my Hyundai in for something in December 2023. Faulkner was aware of the potential engine fires and catastrophic failures then and did nothing. By June 2024 we couldn't drive it because it wasn't Faulkner was aware of the potential engine fires and catastrophic failures then and did nothing. By June 2024 we couldn't drive it because it wasn't road safe. Took 2 months to get out engine replaced and they couldn't even provide a loaner while we waited. Worst customer service ever! Will NEVER buy from them again! More

Vey difficult to get hold Of service advisor/ department. Had to leave multiple messages and try to track them down department. Had to leave multiple messages and try to track them down More