Faulkner Hyundai

I completely dismissed getting a Hyundai after a recent test drive at a NY dealership. I then met Obaid Siddiqui at the Harrisburg Auto show where I told him of my prior experience. He asked me specific test drive at a NY dealership. I then met Obaid Siddiqui at the Harrisburg Auto show where I told him of my prior experience. He asked me specific questions as to what I desired in a vehicle. Based on what I told him, he recommended the Hyundai Sonata Limited Turbo. He was knowledgeable, friendly, and sincere, so I visited Faulkner Hyundai shortly thereafter for a test drive of the vehicle he suggested. Sure enough, it was a perfect fit! I was given a price quote by Paul Selvaggi that day. I checked with four other competing dealerships and none of them could match the deal I was offered. When I picked up my car, Obaid gave me a thorough overview of the vehicle and he took the time to address all of my questions. I was treated with respect, fairness, and honesty. The only negative I can think of is that the dealership is currently undergoing renovation and finding a parking space there can be difficult. Overall, my experience was extremely positive and I would recommend this dealership and salesperson to others without reservation! -Susan Sattler More

I was extremely impressed with the service I received at Faulkner Hyundai. I was in search of a specific model and color and, by chance, they had it. I'm so glad that they did! From the time I placed a call Faulkner Hyundai. I was in search of a specific model and color and, by chance, they had it. I'm so glad that they did! From the time I placed a call to the dealership until I left with my new car, I was ecstatic with the level of customer service I received. I worked with Holly Beeman and she was fun, friendly, and informative with every aspect of my purchase. She showed me through the features in my new vehicle, gave me a tour of the dealership, and introduced me to the various team members in each department. I couldn't be happier with the entire experience I had with Faulkner and with Holly, especially. Thank you so much for your superior customer service! More

Very knowledgeable sales consultant, he was very helpful from the beginning. Good selection of vehicles. Disappointed that the colors of the vehicle were limited by model. Thought the quality of the car from the beginning. Good selection of vehicles. Disappointed that the colors of the vehicle were limited by model. Thought the quality of the car was very good however. Was anticipating that I could have left my leased Nissan with them and gotten a better price on my monthly payments. More

I received outstanding service from everyone I encountered at Faulkner Hyundai! I had been car shopping at several other dealerships and didn't feel I was treated like a valued customer. When I encountered at Faulkner Hyundai! I had been car shopping at several other dealerships and didn't feel I was treated like a valued customer. When I walked into Faulkner Hyundai I was greeted with an enthusiastic hello and was immediately introduced to a sales person. I told him what my shopping experience had been like thus far, and what I was looking for. Immediately, he told me he could help me. Within an hour the deal was done, and an hour or so later, I was driving off the lot in my 2011 Sonata! This dealership treats you like a valued customer and they go above and beyond to get you into the car of your choice! I highly recommend buying from them!! I have already told several friends to make sure they go to Faulkner first when looking for a new car!! More

My wife and I have driven 50,000+ miles per year over the past 40 years and this was the 23rd car we have purchased. We both remarked on our drive home that this was the most gratifying automobile sales exp past 40 years and this was the 23rd car we have purchased. We both remarked on our drive home that this was the most gratifying automobile sales experience we have had. Obaid is the most knowledgeable, responsive and customer sensitive individual we have ever dealt with. There was no smoke and mirrors. While the culture in this dealership had something to do with the experience, Obaid was outstanding and served us well. There were no surprises with the vehicle, as we had done the research; Faulkner's price was the best of the dealers we talked to. We would not only revisit Faulkners, but would insist on being served by Obaid Siddiqui. More

customer service--as a business you can always improve on customer service----offer me coffee. (don't make me ask for it) quality of work--the vehicle can some glue on the vehicle which I had to point out customer service----offer me coffee. (don't make me ask for it) quality of work--the vehicle can some glue on the vehicle which I had to point out. (vehicle should be spotless) friendliness--no complaint overall experience--because I did not give great for all questions I would not rate the overall expericne a great. ptivr--a good deal but as a consumer you always what a better deal. More

The reason we give the rating of Great for all of the catergories except for the Price is because you always would like a lower price when spending that kind of money, but Mario was able to get us the be catergories except for the Price is because you always would like a lower price when spending that kind of money, but Mario was able to get us the best possible deal. Our overall experience was Great. We were treated with Respect and didn't feel as though we were being taken advantage of at all. We were offered something to drink. The entire staff was remarkably kind and attentive. Mario is a huge asset to your company as he is extremely customer friendly and went out of his way to make sure we were comfortable. My parents have always bought their vehicles through Faulkner for well over 40+ years. And my wife and I have purchased a couple of Vehicles through Faulkner over the course of our 30 year marriage and we've never been let down. We look forward to continuing to deal with Faulkner for many years to come. We did price comparison on the vehicle that we purchased and Faulkner gave us the best deal. Sincerly, Eric & Crystal VanValkenburg More

This was one of the better experiences I have had purchasing a vehicle. After reading the consumer reports I was very impressed with the rating of the 2011 Sonata. They worked with me on the financ purchasing a vehicle. After reading the consumer reports I was very impressed with the rating of the 2011 Sonata. They worked with me on the finance end to get me where I needed to be and were willing to give me a good deal on my trade. Mario took the time to go over everything with me. I would highly recommend this dealer for they Hyundai experience. Thanks for a great experience. More

I was the owner of a Santa Fe for the last 7 years and it was time for a new car. After doing much research the last few weeks on the different SUV's available and their ratings (my family has always relied was time for a new car. After doing much research the last few weeks on the different SUV's available and their ratings (my family has always relied on Consumer Reports), the Santa Fe's have been consistently at the top. I liked mine alot and never had any issues in the 7 years I owned it. I was a little hesitant to go with the same because I wanted something a little different in style. I had not yet seen the new 2011 models and when our salesperson Todd Grier showed me the new sleek designs and interiors, I was sold. I knew it would be a smart financial decision to go with the same car for reliability and warranties. Coincidentally I was in there on the last day of the month and they were anxious to get cars off the lot to make room for the next month's supply. Todd was very patient with me in going over the different financing options and they were receptive to negotiating. I feel like I got a good deal as well as a fair trade-in value on my old Santa Fe. The car was detailed for me and ready for pick-up the next day. I enjoyed working with Todd as well as the finance department. I'm hoping the quality of customer service is the same for the Service Dept! More

Salesman was very friendly and informative with every question that was asked of him. Sales manager was willing to deal and negotiate final price. also added pin striping as final selling point.The car question that was asked of him. Sales manager was willing to deal and negotiate final price. also added pin striping as final selling point.The car was detailed before delivery to me and the salesman spent extra time explaining how everything worked. He even programed my phone,garage door opener, and nav system for me. More