Faulkner Hyundai
Harrisburg, PA
Filter Reviews by Keyword
By Type
Showing 537 reviews
Faulkner Hyundai was a pleasure to deal with. I didn't Faulkner Hyundai was a pleasure to deal with. I didn't have to play the game of going back n forth with the price because they start out with the Faulkner Hyundai was a pleasure to deal with. I didn't have to play the game of going back n forth with the price because they start out with the best price which was far below all others. Steve B in sales was a delight to work with. I recommend this agency Highly!!! More
Bought a Genesis 2012. Sales person knew little about the car and the Hyundai policy. I had to inform him of policies since this was my 8th new Hyundai new car purchase. However this was my first time purc car and the Hyundai policy. I had to inform him of policies since this was my 8th new Hyundai new car purchase. However this was my first time purchase at Faulkner. Freysinger Hyundai is more customer centric than Faulkner. More
Had some issues and communication problems after purchasing the vehicle, but they were extremely gracious and helped to resolve them as quickly as possible. Thank you! purchasing the vehicle, but they were extremely gracious and helped to resolve them as quickly as possible. Thank you! More
I had a wonderful expereince working with Faulkner Hyundai. I went there to look at the Elantra's, but none were available. So, I looked at the Sonata's, and to my surprise, it was comparible to the E Hyundai. I went there to look at the Elantra's, but none were available. So, I looked at the Sonata's, and to my surprise, it was comparible to the Elantra, and Jill was absolutely terrific in her knowledge of the vechile, options, etc. Not only did she help me, the whole team worked with me to ensure that test drive to financing. I would highly recommand this care dealer to anyone looking to purchase a Hyundai....expectional!!! More
We were shopping around for a 2012 Elantra and just experienced several negative incidents at other dealers when we stopped at Faulkner on our way to our daughter's house. David Levitan greeted us and experienced several negative incidents at other dealers when we stopped at Faulkner on our way to our daughter's house. David Levitan greeted us and we told him we would like a test ride but could not do it that day but would be back on Monday 6-6-11. He said he would check incoming inventory to see if they had an Elantra like we wanted coming in. He confirmed they were getting a silver one in but did not have a date. We returned on Monday and took the test ride and decided to buy one. David informed us the silver one came in late Saturday so we purchased it and within 3 hours he had it cleaned, serviced, inspected and had pin stripes applied. Everyone at the dealer was friendly and they were truthful and straight with us from the beginning. One dealer we visited added $1,500.00 onto each Elantra due to "customer demand". Another wanted $795 for free lifetime inspection and car washes. No gimmics were offered at Faulkner. More
I called in for internet pricing and was told that Holly Beeman would be expecting me. She came out to greet me before I even stepped out of my car. The black Elantra with gray interior, that I had called a Beeman would be expecting me. She came out to greet me before I even stepped out of my car. The black Elantra with gray interior, that I had called about was sitting there ready to test drive. Before we even started all the features were explained. Truth be that I have probably test driven almost every mid size - compact car that came on the market in the last 2 years so when I would be ready when it was time for a purchase. Not once has anyone ever went over the vehicle in such precise meaningful detail as Holly did before handing me the key. After a drive around town, and a decision to purchase on the spot. They did some number crunching to get a price and payment that would fit my budget. Because of good credit we were able to get an even better interest rate, than anticipated. Holly then gave me a "dealership tour" every one was like family. Maybe it was just a good day but everyone had a a smile on their face. Their tone of voice and body language was inviting. The friendly, professional atmosphere,superseded, the fact that the dealership was under construction for a remodel. In fact, I always ask my sales person how long they've worked there. Usually they grumble too long. This time I was blown away with the answer "I love my Faulkner Family... its a great place to work!...." During this time they took the Elantra to the "SPA". Meanwhile we went over all the information about the vehicle, in the booklets to see if I had any questions. Over the years I have made many purchases, at dealers for either myself our with my children. The information, I received with this purchase was quite frankly the most complete and informative that I have ever gotten. Before I drove off in my spit-shined new Elantra, Holly reviewed once again all the features of the car and offered support for any questions that may arise. Maybe it is just a womans touch, but the thoroughness, was unprecidented. Kudos to Holly! and Faulkner Hyundai More
I went into Faulkner Hyundai to compare prices on a new 2011 Hyundai Elantra. I told the saleswoman immediately that I would NOT be purchasing that evening, but was comparing prices and trade-in values at 2011 Hyundai Elantra. I told the saleswoman immediately that I would NOT be purchasing that evening, but was comparing prices and trade-in values at several dealerships, and would be looking to buy within the next week or so. She and the sales manager proceeded to spend an hour trying to convince me to put money down on a car they had in their inventory (which was NOT even the car I wanted... it was a different color). Even after repeatedly reminding them that I would not be buying that evening, they did not listen and kept trying to get me to agree to a deal (again, on a car that was NOT what I wanted... and that I hadn't even seen at this point because it was in the service bay getting cleaned up for sale.) I finally got to see the car, and decided I still wanted the original color I was looking for, and they proceeded to try to convince me that the color they had there was a beautiful color that "everyone just loves". It was nice looking, but it was not what I wanted! The sales manager did nothing other than talk about how they are the largest Hyundai dealership in PA, and if they didn't have the car I wanted... no one would have it.... so I'd be an idiot not to jump on the deal they were offering me on the alternate vehicle. To top it off, the money they offered me for my trade-in was almost $1000 less than several other dealers offered. (To be honest, even if they had had the best deal, I would not have bought my car from them.) I went the following day and purchased the exact car I wanted from another local (and MUCH smaller) dealership... I will NEVER recommend Faulkner Hyundai to anyone. They may be the biggest Hyundai dealership in PA, but out of the five dealerships I went to in my shopping process, I had the worst experience there, BY FAR. More
-My initial visit was based on seeing the internet price for the vehicle (excellent price)which is the reason i decided to check out the car in person. The vehicle appeared to be what i was looking for and for the vehicle (excellent price)which is the reason i decided to check out the car in person. The vehicle appeared to be what i was looking for and had the 'right feel'. -Obaid was very friendly and provided very good information on the vehicle. -New car purchase so no work was performed. -The overall experience was good (i personally do not prefer purchasing vehicles much like going to the dentist), so for me this was a much improved experience over any passed purchases (at other dealers). More
Just moved here from Southern California - it's been over 5 years since I bought a new car. I was still rather upside down due to the fact that when I bought my last car I was in the subprime credit world an 5 years since I bought a new car. I was still rather upside down due to the fact that when I bought my last car I was in the subprime credit world and had huge payments with very little going to principal. Worked with Bill on doing a deal, and I am very impressed that the dealership sharpened their pencils and was able to get financing for me and able to knock out most of the negative equity. They gave me what I consider a very fair value for my high-mileage trade, and my payments are within my budget. THe best part? I was out the door in about 3 1/2 hours - that is the shortest amount of time I have ever spent in a dealership when buying a new car. I have bought 7 new cars in lo these many years and this was without a doubt the best experience I have ever had. Do yourself a favor and check these guys out. More
They were willing to go the extra mile to give me a great price for my trade-in and were extremely thorough with all the details that were needed to know! I had many people tell me that was the best place to price for my trade-in and were extremely thorough with all the details that were needed to know! I had many people tell me that was the best place to go for a new car and they were right!! Thank you to Obaid and the other Salesmen!! I couldn't be happier :) More