Faulkner Hyundai

This is my 4th car with Faulkner Hyundai. They always find a way to get me into something I am satisfied with. I appreciated Todd continuing to figure out a comfortable agreement even after m They always find a way to get me into something I am satisfied with. I appreciated Todd continuing to figure out a comfortable agreement even after my initial approval did not work for me. More

Excellent service. Went for a oil change. Gave me updates on future maintenance for my car. Went for a oil change. Gave me updates on future maintenance for my car. More

Excellent service, organized purchase, knowledge of vehicle choice. Brett was the best Sales Representative. He barely went over all of the vehicle functions, and was very patient with my array of ques vehicle choice. Brett was the best Sales Representative. He barely went over all of the vehicle functions, and was very patient with my array of questions. The Finance officer was very informative and with completing my purchase request. More

They treated me like a long lost brother. Alex there tech was very good at his job. I wouls never go anywhere else. Alex there tech was very good at his job. I wouls never go anywhere else. More

A seamless transaction! Everyone was very knowledgeable and helpful. We left feeling like we could purchase from Faulkner again. Everyone was very knowledgeable and helpful. We left feeling like we could purchase from Faulkner again. More

We love Faulkner and we bought a car from them in the past, it took a bit of time to physically buy the car but that doesn't hinder the fact that the customer service was extraordinary. Billy (a good fri past, it took a bit of time to physically buy the car but that doesn't hinder the fact that the customer service was extraordinary. Billy (a good friend of the family and especially me, Valerie) showed us this car and we fell in love with Onyx (the Tiguan) the first time seeing her. We love all the features and the creature comforts of our new VW and it wouldn't be ours without the help of Billy and one of the Hyundai's financial managers, Morgan. It took a bit of time to decide but we know we made the right choice and we will be coming back to Faulkner for service and to buy a new car in the future!! More

Every time I bring in my vehicle they show on the website they will wash the car, but my car gets back dirtier then when I brought it in. It shows car wash on my paperwork, but it never happens they will wash the car, but my car gets back dirtier then when I brought it in. It shows car wash on my paperwork, but it never happens More

This has been the best experience for buying a car. I am always treated with respect and kindness here. I bought my first Hyundai here in 2010 & had it serviced here for nearly 14 years. Just bought my I am always treated with respect and kindness here. I bought my first Hyundai here in 2010 & had it serviced here for nearly 14 years. Just bought my 2nd Hyundai. No pressure. Great experience. More

Had appt for oil change at 215 and it took 2 hrs to complete it complete it More

They lie. They don’t answer questions. They don’t care about loyal customers and repeat customers. They are all about the sale no service or customer service. They don’t answer questions. They don’t care about loyal customers and repeat customers. They are all about the sale no service or customer service. I will never buy from them again nor will my family. They upsell a worthless warranty and apparently don’t do the service they say they do. Didn’t get a free car wash for years even thought that is one of their big perks. At my last appt tires were to be rotated and balanced. Now less than 3000 miles later one tire failed inspection except they were fine last time. The car is 2 years old. One reports says it is one tire then another place said another tire. They did “service” last time that costs hundreds of dollars. Told it was needed and would help gas mileage. Mileage has been worse ever since More