Faulkner Hyundai

New Car Needed a new car and since we had an Elantra already, decided it was the best place to get a good trade in. Everyone was very pleasant. Needed a new car and since we had an Elantra already, decided it was the best place to get a good trade in. Everyone was very pleasant. More

Great experience Every one at dealer ship was treated me great. My complaint is not only Hyundai but seams all cars have hard seats and small seats, less space in-betw Every one at dealer ship was treated me great. My complaint is not only Hyundai but seams all cars have hard seats and small seats, less space in-between seat, and bigg er softer seats my next will this More

Good Car, Good Service I described to the salesman (Jim Cooper) what I was looking for in a car. He recommended the Elantra, showed me the floor model and explained the feat I described to the salesman (Jim Cooper) what I was looking for in a car. He recommended the Elantra, showed me the floor model and explained the features of the car. I told him I would return on the next Saturday, That was when we got down to details and made a deal. Dan in finance was also very helpful and professional. I interacted with several other employees and found the same level of friendliness and professionalism. I have had less than optimal experiences (to put it politely) with other car dealerships in the past, so it is a pleasure to work with a dealership like Faulkner. More

Really great service. The purchase of this vehicle was, due to circumstances, much different from any car shopping we had ever done in the past. My wife and I had just rec The purchase of this vehicle was, due to circumstances, much different from any car shopping we had ever done in the past. My wife and I had just recently moved to Northern York county to move into a senior citizen house that was associated with our children's new home. Shortly after we moved in I fell and broke my hip. This put a serious obstacle on mobility Not long after that we were in an accident and the car was totaled. We are located out in the country so trips for necessary items without a car is a real challenge. Our family were wonderful in helping us out but we really missed the freedom. For the next month while waiting for the insurance settlement the internet got a workout. There was no question which car we wanted. It was the Santa Fe Sport. We had two of these before and for us it was a perfect match. I had contacted different Hyundai Dealers and all were polite and willing to be of service and kept asking when we could come in to see them. It was a little difficult to explain in a meaningful way why this was a challenge. An Employee at Faulkners was the first to pick up on the problem and said this is not difficult. We can solve your problem by bringing the car and the paper work to you and if you and your wife are happy with the vehicle we can all see the sun shine a little brighter. This is called instant empathy and gives a new meaning to the definition of professional and courteous service. Splendid Job! Thanks. More

A single mom says thanks! Thank you for working tirelessly to ensure that I would be treated fairly and get back into a new vehicle again! I have fallen upon tough times the p Thank you for working tirelessly to ensure that I would be treated fairly and get back into a new vehicle again! I have fallen upon tough times the past few months, but knowing that I would be treated well at Faulkner gave me great comfort! I appreciated your willingness to listen to my needs and help make things manageable. Thank you! More

First time Lease I went into Faulkner to get my wife's car worked on and while I was waiting I decided to do a little window shopping/research to figure out if now was I went into Faulkner to get my wife's car worked on and while I was waiting I decided to do a little window shopping/research to figure out if now was a good time for me to upgrade to a new car. The staff was friendly and not pushy at all, which is always a turn off when at a dealership. The people worked with me that day, but I wasn't quite ready yet so we had a few different meeting/calls over the course of a couple months until the right time and right car presented itself. I was already s fan of Faulkner for the maintenance, but now I'm just a fan of them through and through. I will always recommend them first when my friends are looking for a new car. More

Best place to buy a car Great place to buy a car , Jayson was one of the best sales person I've ever met. (WHAT A WAY TO GO JAYSON). Job well done !!. Great place to buy a car , Jayson was one of the best sales person I've ever met. (WHAT A WAY TO GO JAYSON). Job well done !!. More

Great service Really great group of people who really took the time to explain everything and help me make the best decisions regarding the purchase of my new vehic Really great group of people who really took the time to explain everything and help me make the best decisions regarding the purchase of my new vehicle More

Great experience I was unsure of what brand of car I wanted.. I am having 2 VW'S bought back by BW so needed 2 vehicles. Steve Ward and Justin were extremely helpful a I was unsure of what brand of car I wanted.. I am having 2 VW'S bought back by BW so needed 2 vehicles. Steve Ward and Justin were extremely helpful and patient with me. The deal they worked for me was the best around. More

Leased our 2017 Tucson Did a deal pre-arranged over the phone, took delivery within an hour after arrival, all paperwork in order, and price as agreed upon! Great dealership Did a deal pre-arranged over the phone, took delivery within an hour after arrival, all paperwork in order, and price as agreed upon! Great dealership to work with!!! More