Faulkner Hyundai

Vehicle Purchase Excellent, knowledgeable staff, friendly no-pressure sales experience. Guided us to a vehicle that met our needs and met our expectations for features Excellent, knowledgeable staff, friendly no-pressure sales experience. Guided us to a vehicle that met our needs and met our expectations for features and price. Would recommend Faulkner to anyone. More

Great Sales Staff Excellent Sales and Processing of my new Tuscon Purchase. Went the extra mile to have the auto available in a short period of time . Thanks To All Excellent Sales and Processing of my new Tuscon Purchase. Went the extra mile to have the auto available in a short period of time . Thanks To All More

Excellent online service Gave us a great price, straight forward responses to our questions. When we arrived t pick up vehicle they were super nice and very professional. High Gave us a great price, straight forward responses to our questions. When we arrived t pick up vehicle they were super nice and very professional. Highly impressed and I'm not usually easily pleased! More

Great Professionalism Our salesman, Todd, and the rest of the staff worked wonderfully to get us into a new vehicle. I would definitely recommend Faulkner Hyundai to anyone Our salesman, Todd, and the rest of the staff worked wonderfully to get us into a new vehicle. I would definitely recommend Faulkner Hyundai to anyone looking for a great car at great prices and a staff that is willing to work hard to getting you the right deal! More

Excellent car buying experience I was very impressed with my experience at Faulkner Hyundai from start to finish. Everyone I worked with was helpful, friendly, and professional. Th I was very impressed with my experience at Faulkner Hyundai from start to finish. Everyone I worked with was helpful, friendly, and professional. This is the first time I've bought a car in 15 years, so I really wanted to take my time and gather as much information as I could before making a final decision. I felt free to proceed at my own pace and was never given any high-pressure sales tactics, which I GREATLY appreciated. Kevin Hunter was my primary sales consultant, and he was very helpful, accommodating, and professional in every way. I also worked with Dan Sizer, Chelsea King, and Josh Sabulsky, who were all fantastic as well. I would most definitely recommend Faulkner Hyundai to anyone in the market for a Hyundai vehicle! More

selling us a new SUV Great service, Jim Cooper treated us nicely. He got us the SUV that we wanted. We would use him again. Faulkner has a great reputation. Great service, Jim Cooper treated us nicely. He got us the SUV that we wanted. We would use him again. Faulkner has a great reputation. More

Satisfied I was generally satisfied with my new car purchase experience. I think this is a good place to buy a car. Hopefully, the service department will mee I was generally satisfied with my new car purchase experience. I think this is a good place to buy a car. Hopefully, the service department will meet my expectations in the future. We shall see. More

Everything you should expect buying a luxury car. I first bought a CPO Equus at Faulkner and had a very good experience, so when the G90 came out I was very excited but wanted to wait for a CPO. But I first bought a CPO Equus at Faulkner and had a very good experience, so when the G90 came out I was very excited but wanted to wait for a CPO. But the previous experience and pricing (reasonable discount, loyalty credit, financing rate, and trade-in allowance) were so good, I justified buying a new car. More

Seth Berry Please see the previous tab for my comments for discussion about my thoughts on Jim and the Hyundai dealership as a whole. I was a previous Toyota ow Please see the previous tab for my comments for discussion about my thoughts on Jim and the Hyundai dealership as a whole. I was a previous Toyota owner and have left the Toyota family due to feeling like a number from Toyota. I am proud to join the Hyundai family. More

Disappointed Several items I'd like to point out. 1) I couldn't believe that when I looked at my vehicle two days after purchase there was no inspection sticker o Several items I'd like to point out. 1) I couldn't believe that when I looked at my vehicle two days after purchase there was no inspection sticker on it. I had to return it and wait for service to complete the inspection. This is totally unacceptable for a brand new vehicle to not be inspected! 2) I was promised by the manager to somehow extend my vehicle registration since it was only for a couple of months. This was after he explained that the vehicle registration and is not related to a new vehicle purchase. I still don't get this but that's what was told to me. In my previous experience, at least the service department worked with me to match the vehicle registration with inspection. This inspection, if going on past experience, could have been a December sticker to match my December registration. Now I have unmatched when it didn't have to be that way, again based on past experience. This did not make me happy! 3) The first sales person was away when I returned for the purchase. The second saleperson I think assumed too much. He promised things, none of which were delivered, such as setting up my first service appointment. No additional test drive was offered. Other then pairing my phone, no further details of the features of the vehicle was performed. 4) My two biggest appointments with the vehicle itself include: a) The back up camera doesn't audibly warn the driver when they get close to objects behind them. For visually challenged drivers, that is not as useful a feature as it could be. I tend to use the mirrors, as if the feature doesn't exist, like I used to do before having the feature. b) Oddly, the tiny screen does not enlarge when music is play, to see who the artist and song title is. Again, for visually challenged drivers it's not that helpful. 5) As for features, had I known that some of the features on the vehicle were not useful features to begin with, I would have instead gone up to the SE Plus model instead. It has features such as Blind Spot Detection, Lane Change Assist, Rear Cross Traffic Alert, HD Radio, 8 inch touchscreen with navigation, Blue Link, etc. that I find more useful then the standard SE has feature-wise. It didn't seem like the second saleperson wanted to "wasted" their time giving me more choices that I may have wanted. Even though it's a nice vehicle, I'm very disappointed that I could have done better! More