Faulkner Hyundai - Philadelphia

The overall dealership was extremely helpful, cooperative and willing to meet our new car needs. The salesperson, Alanna was thorough, pleasant and knowledgeable of the products. Test driving several autos and willing to meet our new car needs. The salesperson, Alanna was thorough, pleasant and knowledgeable of the products. Test driving several autos and answering our numerous questions was never a bother to her. Rob was easy to work with and his approach to "the deal" was not daunting. Although Carlos' job in all of this was strictly financial, his demeanor deflected the drudgery of signing all those papers. He was the comedy relief needed, in a professional manner, at the end of a long process. Todd was our initial point person. We have dealt with Todd for several years and can not say enough about his professionalism when servicing our several Hyundai autos. He is the person who put us in touch with the right sales people. More

Tyler Harbour helped me pick out and lease my first car. He was extremely friendly and helpful from the moment we walked in. He didn't take advantage of my lack of car knowledge. Instead, he walked me throu He was extremely friendly and helpful from the moment we walked in. He didn't take advantage of my lack of car knowledge. Instead, he walked me through the process so everything was easy to understand and let me know what all my options were. He found the perfect car for me, a blue 2013 Elantra. I met with him twice and both times I felt more like a friend was helping me through the process than a salesman. I got the best first car buying experience I could have possibly imagined getting. I spent less time with Billy but he was very helpful in picking out the right additional insurance plan for my lease that fit my budget. Overall I highly recommend this dealer and especially the salespeople who helped me find my dream car. I would buy or lease from them again. More

I had a very good experience at Faulkner Hyundai. Mike was very knowledgeable and helpful finding exactly what I needed. I have used them in the past and I will continue to use them for all other future was very knowledgeable and helpful finding exactly what I needed. I have used them in the past and I will continue to use them for all other future purchases. I recommend the them highly. More

Mike Dunn was very personable, knowledgeable and explained everything about the vehicle I was considering purchasing. We were not pressured at all. Paperwork was prepared in a timely manner. We have explained everything about the vehicle I was considering purchasing. We were not pressured at all. Paperwork was prepared in a timely manner. We have other Hyundai vehicles and have used the Service Department. Service always contacts us before working on our other vehicles and are ready in a reasonable amount of time. I would highly recommend Faulkner Hyundai. More

The salesperson Tyler Harbour was friendly & knowledgable, the sales manager Pat Haggerty was helpful and Billy Muller, the business manager explained the warranty in layman's terms and was very knowledgable, the sales manager Pat Haggerty was helpful and Billy Muller, the business manager explained the warranty in layman's terms and was very pleasant to deal with. I have been a Faulker customer since 1988 (over 25 years) with Faulkner Oldsmobile & Faulkner Saturn. I have purchased over 10 used cars and have referred family & friends. I will continue to do so since Faulkner is a reliable and trustworthy dealership. More

Thank you, Steve, for finding the exact car that I wanted, and selling it to me for a great price. And to Billy for getting me excellent financing and understanding my needs regarding extended warran wanted, and selling it to me for a great price. And to Billy for getting me excellent financing and understanding my needs regarding extended warranties. More

We were so pleased with the level of service we received from Steven Folbaum when we purchased new cars in September 2012 and March 2013, that we wanted him to help us when the car we purchased in March was from Steven Folbaum when we purchased new cars in September 2012 and March 2013, that we wanted him to help us when the car we purchased in March was damaged in an accident. On Wednesday, Faulkner Collision in Plymouth Meeting had not yet made a determination regarding loss on our car, but we wanted to be prepared in case of a total loss. We test drove a 2011 Santa Fe with Steve that evening and explained our situation. Not only did he express concern for our well-being, but he understood that until we knew something, we could not make a deal. Knowing how much we liked the vehicle, he further explained our situation to his manager, Pat, who agreed to hold the vehicle for us until we heard from Faulkner Collision. By Friday, one week from the accident, we were told that our car was a total loss. We called and made an appointment with Steve for that Saturday. Going in for the appointment, we thought that we would finalize the terms, but not take delivery until Monday or Tuesday of the following week because the insurance company only verbally told us of the total loss. Apparently this is not the case at Faulkner Hyundai. Steve had the car ready for us, explained the features and warranties included in the purchase price. Billy Mullen took care of the financing negotiations for us, which included completing the paperwork for a refund for the warranty of the totaled car, and explaining the situation with the other car and loan with the bank. We were also able to return our rental to the cashier. Steven, Pat and Billy made what could have been a cumbersome transaction very smooth and easy for us. Their customer service is top notch. We hope we are finished buying cars for a few years, but would absolutely return to Faulkner Hyundai. More

Steven Folbaum was a very patient, friendly sales person - he understood how much I wanted to spend on a new car and suggested alternative model - started out wanting an accent, but ended with an elantra. - he understood how much I wanted to spend on a new car and suggested alternative model - started out wanting an accent, but ended with an elantra. Very happy with the experience and with Steven. More

Steven Folbaun along with Alanna Casey are very Knowledgeable of the car that I purchased, no pressure sales, I Would definitely recommend anyone looking to purchase there New Vehicle to give them Knowledgeable of the car that I purchased, no pressure sales, I Would definitely recommend anyone looking to purchase there New Vehicle to give them a call. More

I have given this rating because of the extreme knowledge and courtesy of the people that I have dealth with. My experience was extremely great with the purchase of my new vehicle. and courtesy of the people that I have dealth with. My experience was extremely great with the purchase of my new vehicle. More