Faulkner Hyundai - Philadelphia

Just purchased a 2013 Genesis Coupe R-spec 2/15/14 and the experience could not have been better. Was original was contacted by Jonathan (almost before I logged out of my computer) and was told the car the experience could not have been better. Was original was contacted by Jonathan (almost before I logged out of my computer) and was told the car I wanted was in stock. Met with Steve Folbaum in sales a few days later. Steve took the time to listen and made sure they had the car I wanted. Steve also meticulously explained every option the car had to offer. Rob Marjarum was the "numbers guy" and we quickly came to agreement on a fair price. David Sutton took care of the F&I, and everything went smoothly. What a great "TEAM" effort........... Glad I picked Faulkner as my New Car Dealership. More

I leased a new Elantra, a few days ago, I was impressed with my sales rep, Alanna Casey, most pleasant demeanor and took the time with me to select the car that was right and within my budget, I was impre with my sales rep, Alanna Casey, most pleasant demeanor and took the time with me to select the car that was right and within my budget, I was impressed, not only with Her knowlege of the car and it's features, but also in her professional manner during the entire process of the transaction. Ms. Casey, is an asset to the Faulkner Dealership. I will do business in 36 months, when this lease is up. Edward More

I worked w/Alanna Casey and she was outstanding. She worked hard to get me in the car I wanted. I was very satisfied w/ her service and would recommend to anyone. worked hard to get me in the car I wanted. I was very satisfied w/ her service and would recommend to anyone. More

If you're looking for a place to buy a car, with friendly sales and service associates who care about your experience, then this is the place. Today, I bought a brand new Sonata 2.0T and the sales a friendly sales and service associates who care about your experience, then this is the place. Today, I bought a brand new Sonata 2.0T and the sales associate Steven Folbaum is the guy you want to see. Not only was he knowledgeable of the vehicles, but he went above and beyond to meet me at my comfort level when it came to buying my car. Steven Folbaum, along with Rob Marjarum worked with me, found out where I was comfortable at paying for my new vehicle, and went above and beyond to crunch the numbers and bring the price to the right amount for me. They never haggled me or tried to convince me to over pay for my car, instead, they offered me incentives, discounts, and other solutions to offer me a deal that was too great to just walk out on. Ironically, I had two other appointments today to see different cars makers, and these guys went above and beyond to get my business that I knew I had to stay! No other dealership, not even another Hyundai dealership would have beat this deal....I want to thank them personally for making my car buying experience the best that I ever had! I truly recommend anyone, rather you're a first time buyer or a vet, to go see these guys over at Faulker Hyundai for your next vehicle....From the sales floor, to the service center, these guys go above and beyond to give you the ultimate customer service experience, and if you see Steven Folbaum, tell him Marc sent you! More

Tyler Harbour was helpful, knowledgable and considerate throughout the entire process. I had just stopped by the dealership to take a look at a BMW that caught my eye when I was driving by and now I am sit throughout the entire process. I had just stopped by the dealership to take a look at a BMW that caught my eye when I was driving by and now I am sitting at home with a car that I thoroughly enjoy. By asking the right set of questions, sharing data with me from the internet and working with me on the price of the car, Tyler made this a a very pleasant car buying experience. I walked away knowing that I made the right choice in vehicle and received the best deal. No pressure. No hassle. Just information and assistance. I think this is the way it is suppose to be done. Thanks Tyler! More

I have to say the Faulkner Family was wonderful. Having dealt with other car dealers i was not looking forward to the process of returning my lease. But from the minute i walked in the door. I knew this wa dealt with other car dealers i was not looking forward to the process of returning my lease. But from the minute i walked in the door. I knew this was going to be a different experience and i was right. The customer service was outstanding. Steven Folbaum was from the start interested in what i wanted and my needs. I felt like everyone Steven,Bill and David really cared about getting me the best deal. The Friendly relaxed atmosphere was a breath of fresh air. Congratulations Faulkner for treating the customer right !!! More

Best price and always understands what you are looking for. Value your time. Does not give any presser to buy a car. Explain each model with options. for. Value your time. Does not give any presser to buy a car. Explain each model with options. More

My wife and i had the pleasure of visiting the dealership on a snowy weekend with the thought of test driving a Chevy traverse. We were greeted as soon as we stepped in the building. Steve came over and al on a snowy weekend with the thought of test driving a Chevy traverse. We were greeted as soon as we stepped in the building. Steve came over and already had the vehicle ready for our test drive. the purchase experience went very well. Steve was very friendly and helpful during the process. The financing department was also very helpful and courteous. I would highly recommend this dealer to anyone looking to purchase a new or used vehicle in the future. More

I had visited the dealership twice before making my final decision to purchase a car. I had interacted most with, Tyler. The first thing I noticed about Tyler, is that we are about the same size, so I knew a decision to purchase a car. I had interacted most with, Tyler. The first thing I noticed about Tyler, is that we are about the same size, so I knew after seeing him, he already knew what cars I could fit it in, comfortably. I went in looking at the Accent and Tyler immediately questioned if I had ever looked into the Elantra. I took the Elantra out for a test drive and thoroughly enjoyed my experience. I was between the Elantra and another car after my test drive though. Tyler had follwed up with me, but not in a forceful way, just wanted to keep in touch. I never felt like Tyler was trying to get my money. After weighing my options I decided to go in and get some numbers about the Elantra. Again, Tyler gave me the information that I asked for, not the information to pursuade me to purchase. In the end I purchased the Elantra and about two months later, I am very happy with my decision. It never seemed Tyler was there to sell me, only to inform me of a particular produce. I highly recommend going to Faulkner Hyundai and speaking to Tyler! More

I have purchased 11 new cars in 25 years, and this has been my most positive experience to date. Within a few minutes of looking at vehicles in the lot, Tyler Harbour approached my family and I, and was e been my most positive experience to date. Within a few minutes of looking at vehicles in the lot, Tyler Harbour approached my family and I, and was extremely helpful in making the challenge somewhat pleasureable. Tyler was friendly and professional, and not pushy. Thanks Tyler. More