Faulkner Hyundai - Philadelphia

ABOVE AND BEYOND!!!! I came to Faulkner knowing exactly what I wanted in my Santa Fe, i.e., color, options and what i wanted to spend. Howard was the salesman who greeted I came to Faulkner knowing exactly what I wanted in my Santa Fe, i.e., color, options and what i wanted to spend. Howard was the salesman who greeted my husband and I and he couldn't be happier to help us find that car. Unfortunately, they didn't have it on their lot. Howard said "let me check with the Business Mgr, Frank." Frank came over and, without hesitation, said he would find my car! Guess what, he did and I GOT WHAT I WANTED!!! Thank you Frank and Howard for making my new car buying experience so easy! I knew coming back to Faulkner would be the right choice.Steve and Jordan in finance made our purchase easy. Looking forward to more great service from Faulkner and the Service Dept. Special shout out to their sweet, friendly and always smiling Cashier, Maddie!!! ~Melissa & Jess More

Great experience with Hyundai!!!! I purchased a new 2015 Hyundai Elantra Se and I couldn't be happirr! The staff at Hyundai were very helpful in meeting ny budget and expectations of m I purchased a new 2015 Hyundai Elantra Se and I couldn't be happirr! The staff at Hyundai were very helpful in meeting ny budget and expectations of my new car. Thank you!!! More

Awesome experience Amazing service. Great people! They did everything in their power to make sure they were available for my schedule. Even came in on a day off. Telling Amazing service. Great people! They did everything in their power to make sure they were available for my schedule. Even came in on a day off. Telling everyone to get a car from Hyundai More

They treat you like family! The whole staff was professional and went above and beyond during the whole process. I originally contacted Johnathon through the online service and h The whole staff was professional and went above and beyond during the whole process. I originally contacted Johnathon through the online service and he went over my concerns of purchasing a vehicle out of state. It turns out the process was really simple so I came in to look at my dream car. When I got there it was parked up front and I was greeted by Howard who went over the car from top to bottom with me. After the test drive he took me to the service department to show me around and answer any questions that we had about the mechanical aspects. I appreciated the fact that he took the time out to do this instead of making something up or simply saying he didn't know the answer. When it came down to the "negotiating" aspect, we quickly came to a number that was reasonable and fair. Jordan pulled all the numbers for me and gave me a great deal. He also went over the warranties and extended warranties and helped me to understand them fully. Overall this was the most painless and enjoyable car buying experience that I have ever had. After the deal was done Howard didn't just let me drive off the lot and figure out the navigation and features myself. He actually took the time out to go over everything in the car! I was so impressed! I will definitely be going back here for service and for when I'm ready for another car and am urging everyone to go there when they are ready for a new car! -Amber Zahn More

Best New Car Buying Experience yet! The experience was so stress free. My daughter Amber wanted to buy a 2015 Hyundai Elantra Limited with the Ultimate package in Pearl White. We found i The experience was so stress free. My daughter Amber wanted to buy a 2015 Hyundai Elantra Limited with the Ultimate package in Pearl White. We found it online at Faulkner Hyundai of Philadelphia. She made an appointment to see it and I accompanied her to protect her. When we arrived, the car was out front. Amber's salesman, Howard, came to greet us, and quickly brought out the keys. We looked around, and he showed us the trunk space and the engine. He pointed out the features of the car and let Amber take the car for a test drive. After the test drive, I had some questions about changing headlights, so he took us to the service department where my questions were answered,. Next came the dreaded negotiations. Howard gave us a price. Amber did her homework. We had a price. Howard came back and gave us the price we asked for. NO HAGGLE, NO STRESS. Jordan worked on the financing. He got Amber a fair interest rate and we agreed to buy the car. Some issues with documents from MV and Insurance (no fault of Faulkner) caused us to come back the following day. When we got there, Jordan was ready for us. He went over the Hyundai warranty, and we opted for the added warranties offered for piece of mind, and I feel a fair price. I have been part of purchasing 9 Hyundai cars, and this is the first time that someone took the time to really explain the warranty. After the paperwork was done, Howard took the time to sit in the car with Amber and go over all the features in the car. Overall, I was very pleased with the experience, the best car buying experience yet. They say that Faulkner is a family owned dealership, and we felt like we were treated like family. Thank you so much. When I'm in the market for a new Hyundai, you can bet that I'll be back to see Howard. More

Sonata 2015 lease I spent a lot of time looking for a good deal since I have limited budget. I visited multiple dealerships till I found what I was looking for at this I spent a lot of time looking for a good deal since I have limited budget. I visited multiple dealerships till I found what I was looking for at this store. Staff was excellent and friendly. Steven and Jordan helped me understand lease contract and they got all of my questions answered. Steven was very friendly and made sure that I was satisfied with the car and relieved all of my concerns. I would definitely recommend this dealership if you are looking for a car. More

EXCELLENT EXPERIENCE We bought new Hyundai Elantra GT We are very pleased. Everybody who works there is very professional! Special thanks goes to Alanna Casey, who has goo We bought new Hyundai Elantra GT We are very pleased. Everybody who works there is very professional! Special thanks goes to Alanna Casey, who has good knowledge about all cars. She helped as to found the best car for us and got good discount. Also, I was very glad to met Jordan Half. He is finance manager. He did good explanation regarding financial part. In addition, Frank Lodise, who is the manager was very professional and kind, and he was ready to give best dell for us. I recommend every body to buy a car on Faulkner Hyundai !!!! More

Stress free environment. Beautiful showroom. Buying our new 2014 Hyundai Santa Fe was easy and enjoyable at Faulkner Hyundai. We were greeted as soon as we entered the beautiful showroom. Everyon Buying our new 2014 Hyundai Santa Fe was easy and enjoyable at Faulkner Hyundai. We were greeted as soon as we entered the beautiful showroom. Everyone was very kind and professional. We worked with Howard Bregman to discuss which options we wanted in our Santa Fe. He listened carefully and answered all of our questions. After both my husband and I test drove the SUV and decided it was the vehicle for us Howard was very patient as we deliberated on colors and options, often offering helpful information to aid in the decisions He found the very one we requested and had it available for pick up the very next day. Everyone at this dealership has been a pleasure to work with. I am very happy with my new car. More

Good experience at Faulkner Hyundia !! Had the best experience on 8/30/2014 working with Howard Bregman to find the perfect car for us . Howard was patient with us and answered all of our Had the best experience on 8/30/2014 working with Howard Bregman to find the perfect car for us . Howard was patient with us and answered all of our questions to our satisfaction including all of the $$ incentives. So if your looking to purchase a car we highly recommend speaking with Howard at Faulkner Hyundai. Suzanne Zidek More

Trustworthy & Professional We chose this dealership as a place for test drives based on positive reviews. We were not disappointed in the professional, friendly, low-pressure tr We chose this dealership as a place for test drives based on positive reviews. We were not disappointed in the professional, friendly, low-pressure treatment provided by Alanna Casey. She started by understanding our needs and did not try to "upsell" -- just explained differences among models that we might be interested in. We were still exploring various makes/models and there was no pressure to close the deal that day. After testing other cars, we did settle on the Sonata and got bids through TrueCar.com (via USAA). Faulkner does not participate in TrueCar, but when we brought the lowest of three bids to them, they came as close as they could -- which was substantially lower than the other 2 bids. As it turns out, the lowest TrueCar bid was too good to be true!! Faulkner honored their bid when we came back to them and beyond that, Alanna went through extra effort within a few hours to get the color and interior that we preferred from another dealership. All this was happening within a day of the end of the manufacturer's incentive program, so timing was important. They do what they say they will, and say what they will do. Much more than many dealerships. Would recommend them (and Alanna in particular) without hesitation. More