Faulkner Hyundai - Philadelphia
Philadelphia, PA
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Absolutely Perfect Experience I had my original 2004 Elantra for about 11 years 119,390 miles later it was time for an upgrade even though u know I probably could have gotten anoth I had my original 2004 Elantra for about 11 years 119,390 miles later it was time for an upgrade even though u know I probably could have gotten another 10 years. I knew what I wanted I wanted the 2014 Elantra GT manual. May also drive was very important! I contacted Faulkner through Internet and work closely with Alanna Casey she was wonderful, the entire team was wonderful, I will always do business with Faulkner. Thanks Frank and Alanna for doing everything in your power to get me into my new car. Love Her! Oh and I named her Ty! More
Hyundai Tucson 2013 first time I saw it From the time I walked in the door till the time I left it was a great experience I am a first time buyer, it was a little sca first time I saw it From the time I walked in the door till the time I left it was a great experience I am a first time buyer, it was a little scary but the sales consultant Mike O'Rourke made me feel at ease and comfortable as I went through the process. He said he would put in something and that's exactly what he did. Thanks for the experience A SATISFIED CUSTOMER Gloria Brown More
WONDERFUL I would like to give 5 stars to Steven Seidner and the Faulkner staff. My recent purchase of a 2013 Hyundai Elantra was overall: wonderful. Steven wen I would like to give 5 stars to Steven Seidner and the Faulkner staff. My recent purchase of a 2013 Hyundai Elantra was overall: wonderful. Steven went above and beyond, making sure to meet all of my expectations, and even assisted my sister with her car! She recently purchased her new car through a different dealership and let's just just say, she's having regrets not going to Faulkner like I did! This was my first major purchase and I was so nervous going into the dealership, but Steven Seidner put all of my fears to rest. The whole process was smooth, stress-free, and a prime example of phenomenal customer service at its best. I would definitely recommend this dealership to anyone looking to purchase a new car. The Faulkner staff will deliver exceptionally and certainly not disappoint! More
Killed my engine! About two months ago I got my oil changed on my 2014 Sonata. One of the maintenance guys said that he recommend we should get an engine flush to get r About two months ago I got my oil changed on my 2014 Sonata. One of the maintenance guys said that he recommend we should get an engine flush to get rid of the noise my engine was making. So we waited a week and got an engine flush. The first two days after the flush my car was running smooth and then that's when the nightmare started. My engine light came back on and also my oil light kept flashing on and off. My husband took the car in three times after and they told him everything was fine with the car. My husband called two weeks ago to make an appointment and they told him they were full and we will have to wait til bring our car in. Last week I check my oil stick and it was dry as a bone! Meaning they put no oil back in my engine! Now my car shuts off while driving, my engine is rumbling, shaking, and rattling bad! Never again will I take my car there for service! More
Great customer service, great deals! was looking to trade in my car to put towards a new lease. But when it comes to selling/buying/leasing cars, I am a complete neophyte. So I was referr was looking to trade in my car to put towards a new lease. But when it comes to selling/buying/leasing cars, I am a complete neophyte. So I was referred to the Hyundai dealership by a friend and I was completely blown away by the customer service. Upon arriving I was immediately greeted at the door by Howard, who politely sat me down and went through every possible option. Howard was very approachable and took the time to make sure I was getting what I wanted. I cannot recommend the Faulkner Hyundai highly enough. Thank you for my new Sonata! More
Car purchase at Faulkner Hyundai While seeking and then purchasing our 2013 Prius I was pleasantly surprised and gratified at the high quality, classy service and cordial interactions While seeking and then purchasing our 2013 Prius I was pleasantly surprised and gratified at the high quality, classy service and cordial interactions with the individuals at Faulkner Hyundai. I will recommend them to friends and acquaintances at any opportunity. Tom Vernon More
first time car buyer I recently purchased a new 2015 Hyundai Elantra, it was my first time buying a new car, and I can honestly say that I lucked out by going to Faulkner I recently purchased a new 2015 Hyundai Elantra, it was my first time buying a new car, and I can honestly say that I lucked out by going to Faulkner Hyundia. Howard and Steve asked about my price range, what I wanted what I could do and could not. Howard was a gentleman always offering me food and beverages. There was no pressure placed on me to purchase a car that day but the way they went about their business there it made the experience easy and enjoyable. Both Howard and Steve are people you can buy a car from and walk away knowing that you not only got a good deal but that you have two people who you can call anytime you have questions or concerns. More
Quick & Efficient *_*_*_*_*_*_*_*_*Scott Brownstein made sure all my needs were met and ensured all my questions were answered. *_*_*_*_*_*_*_ *_*_*_*_*_*_*_*_*Scott Brownstein made sure all my needs were met and ensured all my questions were answered. *_*_*_*_*_*_*_ More
Happy with the experience Steven Seidner is an excellent salesman. He matched the car to my needs and driving habits, and did it all without me feeling to pressured to go one w Steven Seidner is an excellent salesman. He matched the car to my needs and driving habits, and did it all without me feeling to pressured to go one way or another. When I later found a few small issues with my pre-owned Camry, he took the time to make it right - even taking a few minutes o help me while he was working with other clients. Couldn't be happier. More
Friendly and patient team service!!! We were looking for a used suv in a specific price range and went to many dealers before we went to Faulkner and I have to tell you, this was by far t We were looking for a used suv in a specific price range and went to many dealers before we went to Faulkner and I have to tell you, this was by far the best experience I had. Howard Bregman was friendly, never pushy, very patient and went out of his way to find us the right vehicle. The manager Bill Mullen worked the numbers for us who was also so friendly, great guy! And finally Steve Buchanan who went went over the financing and warranty, once again another friendly and patient guy and explained everything in detail. This was the best car buying experience I ever had. Great team! More