Faulkner Hyundai - Philadelphia

Great Experience!! Sales reps Steve Seidner and John Concha - courteous, attentive, thorough, great follow through and follow-up post-sale, friendly, helpful, knowledgea Sales reps Steve Seidner and John Concha - courteous, attentive, thorough, great follow through and follow-up post-sale, friendly, helpful, knowledgeable, overall a wonderful experience!!! and ps - oh yeah, i got a new car, too! :) More

Our sales experience Our experience at Faulkner Hyundai was made easier because of the young sales lady. She treated us with the utmost respect and caring. I can tell you Our experience at Faulkner Hyundai was made easier because of the young sales lady. She treated us with the utmost respect and caring. I can tell you that her professionalism got us into our new car. Thank you Alanna. More

Best experience at a dealer ever After doing my research, I contacted the dealer via the Internet and received a reply immediately both from an Internet sales associate and her manage After doing my research, I contacted the dealer via the Internet and received a reply immediately both from an Internet sales associate and her manager. I made an appointment for the following morning. The sales rep was friendly and knowledgeable. I took two test drives and chose the vehicle I wanted. The finance rep was friendly and helpful as well. Everyone was very professional. I felt like they were there to help me rather than take advantage of me. I would say this has been my best experience at a dealer. More

new car purchase Salesperson and finance person were excellent. Service department support was poor or nonexistent. Although we had made an appointment to pick up our Salesperson and finance person were excellent. Service department support was poor or nonexistent. Although we had made an appointment to pick up our new car three days in advanc it was not ready and we had to wait for hours to get our car. More

Very happy with my decision. I originally went in to have my 2012 Hyundai Elantra serviced. I decided to just look around while waiting for my car to be ready, but I ended up driv I originally went in to have my 2012 Hyundai Elantra serviced. I decided to just look around while waiting for my car to be ready, but I ended up driving away with a brand new 2016 Hyundai Elantra and the icing on the cake was my payments are $30 less than my old car! Alanna was great! More

courteous staff, good price I came in for a quick price on a 2016 Elantra and the Value Edition was well equipped and the price was within my budget with my 2003 Sonata trade so I came in for a quick price on a 2016 Elantra and the Value Edition was well equipped and the price was within my budget with my 2003 Sonata trade so I ended up driving out with a new Elantra. Only issue was that I could not get my first choice in color (white with black interior) so Red with black interior was my second choice. More

The Best I was very stressed because buying a car has never been a good experience. Now I can say it was a very good experience and I was stressed for nothing I was very stressed because buying a car has never been a good experience. Now I can say it was a very good experience and I was stressed for nothing. John Concha made the whole experience easy. He explained everything and was very patient. I would recommend him to anyone. There was no pressure to buy the car. I drove two cars while there and I am sure if wanted to test drive more it would have been no problem. More

Quick and easy upgrade I have to say, being a young female purchasing a car can be a challenge, as it has been in the past. The team at Faulkner was the first extremely posi I have to say, being a young female purchasing a car can be a challenge, as it has been in the past. The team at Faulkner was the first extremely positive car buying experience I've had. Faulkner goes above and beyond for their customers!! I have already recommended this dealership to everyone I know. Howard and Jonathan really went above and beyond to make sure I was well taken care of. Also everyone there is very nice and personable. More

Perfection! I came at the right time and to the right place with this dealership! My salesman John Concha was very knowledgeable and able to explain key differenc I came at the right time and to the right place with this dealership! My salesman John Concha was very knowledgeable and able to explain key differences between the car types I was interested in. In the end I feel completely satisfied with my lease option of a brand new 2016 Hyundai Elantra! Finances were also explained well by Mike Galante, thanks guys!! More

Patient customer service, made sure I got the right car Howard Bregman was my sales person at the dealership. Our initial contact was via email. Over the course of about a month, during which I was investig Howard Bregman was my sales person at the dealership. Our initial contact was via email. Over the course of about a month, during which I was investigating many options for a family sedan, Howard was never pushy and always helpful. We arrived at a fair price, and there were no attempts by anyone at the dealership to change it. Howard's manager even worked out the lease payments with me, by hand, so that I fully understood what the costs were. I would recommend - and have recommended - Faulkner Hyundai, and Howard specifically, to anyone in the market for a new car. More