
Faulkner Hyundai - Philadelphia
Philadelphia, PA
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A Howard has helped us lease 3 cars. He is always professional and knowledgable. Wouldn't want to deal with anyone else. Great service and great dealers Howard has helped us lease 3 cars. He is always professional and knowledgable. Wouldn't want to deal with anyone else. Great service and great dealership. More
Registration cards We purchased our Santa Fe Sport on May 23. The salesman John Concha was very informative and helpful in explaining all the ins and outs of the car. We purchased our Santa Fe Sport on May 23. The salesman John Concha was very informative and helpful in explaining all the ins and outs of the car. We are very happy with the car, but find getting a call back from the finance department, regarding we asked for 2 registration cards and only received 1 is proving difficult as one is on vacation and the other didn't return our call. We had this problem last time we purchased a car from you, and hopefully in the future you will find a better way to deal with this problem. Last time we were on our own in getting a 2nd card. This really bothers me a great deal. We made it a point to mention 2 cards. A call back one way or another is something that would go a long way in keeping your customers happy. More
Review I'm glad I went to your dealership. Besides timeliness, the service was good and they help me set everything up I needed before I left the dealership I'm glad I went to your dealership. Besides timeliness, the service was good and they help me set everything up I needed before I left the dealership that day. Overall I'm very satisfied with my purchase. More
good job From the time I walked in till the time I left, I was treated great. A no hassle dealership who I would gladly refer a friend. Thank you. From the time I walked in till the time I left, I was treated great. A no hassle dealership who I would gladly refer a friend. Thank you. More
Pleasant experience I was hesitant to go here since Faulkner is the successor to the old Northeast Hyundai and my experiences with them had been unpleasant. But this was I was hesitant to go here since Faulkner is the successor to the old Northeast Hyundai and my experiences with them had been unpleasant. But this was a painless experience. I knew the car I wanted. I had a price in my head. And the salesman got me both. A bit of haggling to get the price, but only a real little. Didn't expect to get the car that day. Figured that it'd take a few days at least. Either Faulkner would need to come around on price, I'd need to go elsewhere, or even if we made a deal the car wouldn't be ready for same day pick up. Nope I had my car within a few hours (mostly due to the number of papers you have to sign). More
Great Experience Every person I met at this Hyundai facility exhibited confidence and friendliness. Made it easy to ask questions about issues I didn't understand. T Every person I met at this Hyundai facility exhibited confidence and friendliness. Made it easy to ask questions about issues I didn't understand. They each provided easy-to-understand answers. Salesman Paul Bracken even provided me with his cell phone number in case I ever needed additional information. More
10+ years well worth the wait for a new car My salesman (Paul) listened to what I was looking for in a suv and was able to provide me with several options to choose from. He did not push other My salesman (Paul) listened to what I was looking for in a suv and was able to provide me with several options to choose from. He did not push other options that I did not want like some of the other dealerships I visited. He explained everything in great detail and answered all of my questions. Financing with Steve was great as well - overall it was a wonderful experience and I would recommend them whole heartedly for anyone shopping for a new / used vehicle. More
Great Salesman Can't say enough about our salesman Brad Linton. Very professional and helpful on all aspects of purchasing a car from Hyundai. Knew his facts inside Can't say enough about our salesman Brad Linton. Very professional and helpful on all aspects of purchasing a car from Hyundai. Knew his facts inside and out and was helpful on the financial information also. Great follow up after purchase too. More
Best Price ... All That Matters After receiving a Truecar.com price for a 2016 Hyundai Sonata Limited, I test drove the car locally and then called most of the dealers in the vicini After receiving a Truecar.com price for a 2016 Hyundai Sonata Limited, I test drove the car locally and then called most of the dealers in the vicinity to see if they could beat the best price I was given. Most dealers admitted they could not touch the best price; Faulkner beat it by $150. I was not quite ready to make my purchase when this all transpired in March, and, unfortunately, for me, Hyundai's incentive went down by $500. Rob Marjoram called me and said that Faulkner would eat the difference and sell me the car for the price that was quoted in March. I went on vacation in early May and told Rob I would be in to pick up the vehicle upon my return. I told him that I had narrowed my color choices to two (one he had on lot and one he had to trade with another dealer). Both cars were detailed when I arrived. All I had to do was choose. Rob was a pleasure. He understood how much anxiety can be involved in making a purchase of this nature and made me feel comfortable throughout the process. He handed off to Paul Bracken to finish matters, and he was terrific as well. More
EXE I AS VERY HAPPY WITH THE DEALERSHIP. MY SALESPERSON WAS VERY GOOD. WOULD COME BACK TO BUY A OTHER CAR. THANK YOU VERY MUCH FOR YOUR TIME I AS VERY HAPPY WITH THE DEALERSHIP. MY SALESPERSON WAS VERY GOOD. WOULD COME BACK TO BUY A OTHER CAR. THANK YOU VERY MUCH FOR YOUR TIME More