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Faulkner Hyundai - Philadelphia

Philadelphia, PA

4.8
1,145 Reviews

11500 Roosevelt Blvd

Philadelphia, PA

19116

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Showing 1,145 reviews

March 08, 2025

Worst service possible. I would never go back there. I have warranty and they failed a honor my warranty, Instead want me to pay out of pocket cost ridiculous More

by Smiley0503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny
March 07, 2025

I have been dealing with the Faulkner dealers for the past 20 years. They are professional and i get along with the whole team. More

by JMIKULA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Mulllen, Tyler Harbour, Howard Bregman, Mike Galante, Rob Marjarum, John Concha, Paul Bracken
March 06, 2025

Excellent work from the service department. Above and beyond in professionalism and quality of work. More

by zcohen89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McNeil
March 01, 2025

I am pleased with the excellent service I received at Faulkner Hyundai on Roosevelt Blvd in Philadelphia. John Concha, Sales Professional explained all the information about the car I wanted. He promised More

by GG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazin Hamed, Finance Manager, John Concha
February 27, 2025

Excellent customer service, pleasurable experience, felt no pressure to buy anything, reasonably priced vehicles Ruslan and Ozzy were amazing to work with. Would recommend to any family members or friend More

by Lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Bordak, Ozzy Hamad
February 26, 2025

I recently had recall services done on my car and worked with the front desk service coordinator. He was helpful, explained what needed to be done, and gave me an accurate timeline. The work was completed a More

by tara.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd McNinney
February 25, 2025

I was very pleased with the friendliness of Mike, the Service Writer. I sensed that he genuinely cared about the issue I needed to have addressed. He was thorough and had me all taken care of in a very t More

by JJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike D'Antonio(?): Service Department
February 24, 2025

Our experience is always great at Faulkner Hyundai. New car manager Rob Marjoram is always wonderful to deal with and sales staff is knowledgeable. Shout out to GM Tim Sexton as well who kept checking More

by hutton210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Marjarum
February 21, 2025

Clean establishment and friendly staff. Steve and Del especially. Quick service . Had me in and out! More

by Moose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Del and Steve
February 17, 2025

I made an appointment for 8am and was told the appointment will take about an hour and a half, maybe 2. I came back 4 hours later and the car was not done. After I left frustrated and late to work More

by engram_faxes_39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd McNinney