
Faulkner Hyundai - Philadelphia
Philadelphia, PA
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Worst service possible. I would never go back there. I have warranty and they failed a honor my warranty, Instead want me to pay out of pocket cost ridiculous I would never go back there. I have warranty and they failed a honor my warranty, Instead want me to pay out of pocket cost ridiculous More
I have been dealing with the Faulkner dealers for the past 20 years. They are professional and i get along with the whole team. past 20 years. They are professional and i get along with the whole team. More
I am pleased with the excellent service I received at Faulkner Hyundai on Roosevelt Blvd in Philadelphia. John Concha, Sales Professional explained all the information about the car I wanted. He promised Faulkner Hyundai on Roosevelt Blvd in Philadelphia. John Concha, Sales Professional explained all the information about the car I wanted. He promised that color I preferred could be delivered for pickup at my convenience. He also suggested that the paperwork be done at that time so that the pickup would less time consuming. Pick up day was great. Mazin Hamad, the Finance Manager explained the financial information. He answered all of my questions. The atmosphere of this location is welcoming. The staff greets you as you arrive and as you leave. More
Excellent customer service, pleasurable experience, felt no pressure to buy anything, reasonably priced vehicles Ruslan and Ozzy were amazing to work with. Would recommend to any family members or friend no pressure to buy anything, reasonably priced vehicles Ruslan and Ozzy were amazing to work with. Would recommend to any family members or friends More
I recently had recall services done on my car and worked with the front desk service coordinator. He was helpful, explained what needed to be done, and gave me an accurate timeline. The work was completed a with the front desk service coordinator. He was helpful, explained what needed to be done, and gave me an accurate timeline. The work was completed as promised and met my expectations. Great service overall! More
I was very pleased with the friendliness of Mike, the Service Writer. I sensed that he genuinely cared about the issue I needed to have addressed. He was thorough and had me all taken care of in a very t Service Writer. I sensed that he genuinely cared about the issue I needed to have addressed. He was thorough and had me all taken care of in a very timely manner. More
Our experience is always great at Faulkner Hyundai. New car manager Rob Marjoram is always wonderful to deal with and sales staff is knowledgeable. Shout out to GM Tim Sexton as well who kept checking New car manager Rob Marjoram is always wonderful to deal with and sales staff is knowledgeable. Shout out to GM Tim Sexton as well who kept checking in on us during our purchase. 10/10 for sure More
I made an appointment for 8am and was told the appointment will take about an hour and a half, maybe 2. I came back 4 hours later and the car was not done. After I left frustrated and late to work appointment will take about an hour and a half, maybe 2. I came back 4 hours later and the car was not done. After I left frustrated and late to work only then did someone offer a rental car. The people who work there are nice though. More