Faulkner Hyundai - Philadelphia

I reserved a car 2 mo ago and kept in constant contact with my salesperson John Concha. I checked in daily before, on, and after the delivery date for updates. After it delivered the only response I got f with my salesperson John Concha. I checked in daily before, on, and after the delivery date for updates. After it delivered the only response I got from John was telling me that it sold. Poor business ethics. I had the car reserved. Ran my credit etc. only to be told it was sold out from under me. We had an agreement of sale, but they weren’t willing to honor it. More

They are just ok 50 Dollar Deductible on a new car they wouldn’t drop it doesn’t make sense on a new car wouldn’t drop it doesn’t make sense on a new car More

I have used this dealership many times for service.I've I have used this dealership many times for service. I've gotten: 1. Sloppy paint that spilled onto other parts of the car 2. Incorrect replacem I have used this dealership many times for service. I've gotten: 1. Sloppy paint that spilled onto other parts of the car 2. Incorrect replacement parts that were billed as OEM and obviously not (i can remove them and see the labels. Likely a scam for billing Hyundai. I don't even care if they were good aftermarket parts, but they're not) 3. Completely incorrect repairs that did not even address what i actually wanted to fix. I'm not even a difficult customer, i just shutup because I'm too lazy to go out to a different dealer and sometimes fix this stuff myself, or force them to fix it. Every single time I try and point out the issues they literally try and gaslight me and tell me I am seeing things, when I'm pointing out "here, there is a two inch gap on this panelling" with three fingers stuck in the door gap. More

I actually didn’t even get a chance to bring my Hyundai to the dealer to get serviced for a recall. I scheduled the appointment and, I had some questions, and I’m assuming that the service representative w to the dealer to get serviced for a recall. I scheduled the appointment and, I had some questions, and I’m assuming that the service representative who I spoke to was not used to being asked to many questions. anyways she wrote in the appointment memo that I was difficult and to the service department good luck, and she also sent me the confirmation email memo. That’s so unprofessional. This is how I was appreciated as a new costumer. I’d rather go to another location where I can be treated with professionalism. More

2018 Tucson We purchased a 2018 Tucson in Oct. 2018 at Faulkner Hyundai. A few bumps in the road but its all good now. So far so good with the vehicle. We purchased a 2018 Tucson in Oct. 2018 at Faulkner Hyundai. A few bumps in the road but its all good now. So far so good with the vehicle. More

SUMMARY OF SERVICE 12/19/18 I HAD AN INSPECTION/EMISSIONS APPOINTMENT AT 10AM. I WAS GREETED WARMLY. MY INFO WAS TAKEN QUICKLY. I SAT IN THE WAITING ROOM AROUND AN HOUR AND A I HAD AN INSPECTION/EMISSIONS APPOINTMENT AT 10AM. I WAS GREETED WARMLY. MY INFO WAS TAKEN QUICKLY. I SAT IN THE WAITING ROOM AROUND AN HOUR AND A HALF. SERVICE WAS COMPLETED. MY NOTICE/COUPON WAS GIVEN, THE BILL WAS ADJUSTED. THE SERVICE WAS COMPLETED. I AM VERY SATISFIED WITH FAULKNER. More

Nick Ferry The salesperson was great! Faulkner Hyundai has an unbelievable staff and professional at all times! I highly recommend Nick Ferry for anyone’s next c The salesperson was great! Faulkner Hyundai has an unbelievable staff and professional at all times! I highly recommend Nick Ferry for anyone’s next car! Awesome job Faulkner! More

Battilana Review Professional and great experience. I would recommend this dealership. Is was an easy process. They met my expectations. I would definitely retu Professional and great experience. I would recommend this dealership. Is was an easy process. They met my expectations. I would definitely return to this dealership. More

MAJOR RIPOFF AD LEASE SPECIAL FOR 69 OCTOBER 2017 ELANTRA L ASK FOR SPCL IN AD 69 MNTH LEASE FOR LIMITED ELANTRA LISTED 23700 WITH 3600 WAS IN STOCK VIN # FOUND FOR SPECIAL CHECKED 12-21 STILL IN STOCK. SOLD ASK FOR SPCL IN AD 69 MNTH LEASE FOR LIMITED ELANTRA LISTED 23700 WITH 3600 WAS IN STOCK VIN # FOUND FOR SPECIAL CHECKED 12-21 STILL IN STOCK. SOLD ME THE ULTRA LIMITED RETAIL 27880 PAYMENTS LEASE 125 PLUS 11000 PLUS AT FIRST ADDL 5000 IN NON RELATED LEASE hYUNDAI OFFERS FOR 10 YEARS AND 5 YEARS FOR 3 YEAR LEASE. NEVER EXPLAINING IN DETAIL AS REQUIRED BY LAW. NEVER TOOK THE CAR HOME DUE TO CONFUSION OF CHECK FOR 14000 CAME NEXT TO CANCEL LEGAL IS NO PROBLEM LIAR FORCED ME TO TAKE FOR BIG PAYDAY. i NEVER WOULD THERE I CAN GUARANTEE AS I MET HIS BOSS AND I WAS TOLD ALL EMPLOYEES ARE TAUGHT TO BE AGGRESSIVE IN TACTICS EVEN IF IT IS NOT IN THE BEST INTERES OF THE CUSTOMER BUYER IS NOT THE NUMBER PERSON SHE QUOTED AND ADMITTED THE DEAL WAS NOT IN MY BEST INTEREST AS THE LEASE AMOUNT OF 11000 WILL NEVER BE WORTH ANYTHING AFTER 36 MONTHS YOU DECIDE FOR YPURELF I AM PURSING LEGAL ACTIONS FOR BAIT AND SWITCH AND I WILL HAVE AN EXPERT WITNESS I RECOMMEND CLOSER HYUNDAI DEALERS IN WILLOW GROVE AND IN DOYOESTOWN More

John Schmidt review Great people and tremendous customer service. Howard Bregman did and exceptional job for me. I would recommend anyone of my family memebers or friends Great people and tremendous customer service. Howard Bregman did and exceptional job for me. I would recommend anyone of my family memebers or friends to purchase a car through this dealership. More