Faulkner Hyundai - Philadelphia

I originally bought my car from Faulkner and have just been back to have a service and inspection. The service was exceptional. Very efficient and Gary ( I think that was his name) was friendly and very h been back to have a service and inspection. The service was exceptional. Very efficient and Gary ( I think that was his name) was friendly and very helpful. The waiting area was also very comfortable and I appreciated the range of coffee More

Always helpful . Very friendly and gets the job done .staff is great and know their job Very friendly and gets the job done .staff is great and know their job More

The service was excellent! !! Making an appointment was super easy! The provided a free ride back to my home when I dropped the car off-which was awesome!! !! Making an appointment was super easy! The provided a free ride back to my home when I dropped the car off-which was awesome!! More

Excellent staff and very attentive to questions. I would recommend. To anyone needing car repair I would recommend. To anyone needing car repair More

The dealership was clean and newly renovated. It was bright and airy. The staff was very pleasant It was bright and airy. The staff was very pleasant More

Experience was good service was fast representative took care of everything I would recommend Faulkner highly care of everything I would recommend Faulkner highly More

Courteous, attentive to my particular needs, & given the best deal possible . Also very patient with me during the decision making process best deal possible . Also very patient with me during the decision making process More

John was very helpful and knowledgeable to my needs! Definitely was a awesome experience thanks Definitely was a awesome experience thanks More

I went in for inspection and service on my 2023 sonata, and I had a few issues as it's a new car to me and I got all the issues resolved except one; that issue is the accumulation of water in my rear drive and I had a few issues as it's a new car to me and I got all the issues resolved except one; that issue is the accumulation of water in my rear driver's door, and I'm being told that when there's a water event, meaning car wash or rain, I should simply open the back door and release the water that has accumulated. This does not happen on any of the other doors, and I believe it's a factory defect, but they're not going to repair anything on this...can you say frustrating?! I had this in when it first occurred and I noticed it last year, and the salesman told me don't worry I have an 8 year corrosion warranty on the paint... yesterday the service manager told me I should have slapped him upside the head, and then he later said some nonsense about the frequency of how many times I open that door and it's effect on the seal. Sounds lame to me... I have nothing against the employees they were fantastic and did all the other things that needed done but I'm frustrated with the car so I guess you could say I'm an unhappy camper. More

Quick service, no sweating me to make additional unnecessary repairs Staff very pleasant and courteous unnecessary repairs Staff very pleasant and courteous More