
Faulkner Hyundai - Philadelphia
Philadelphia, PA
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Very low pressure from the sales crew, especially Bernie. Made the whole process very comfortable. Made time after the sale to run through all of the features of the car. Made the whole process very comfortable. Made time after the sale to run through all of the features of the car. More
The intake person at the service center had zero personality. I had a free tire rotation coming to me but they never rotated my tires. I asked him why they didn’t rotate my tires. He said they only personality. I had a free tire rotation coming to me but they never rotated my tires. I asked him why they didn’t rotate my tires. He said they only do it if it’s necessary. That is total xx because tires should be rotated every 5000 thousand to 7500 miles. That is right in the owners manual. The facilities itself is nice and clean looking. I will never go back to Faulkner service Center. As far as the car dealership itself. I will never use them again due to my poor experience with them when I first purchased my car three years ago. The car itself I really like it a lot. More
From purchasing from salesman Barney Mc Fadden and finance guy - I think his name was Howard to this week for service - an oil change and inspection meeting service advisor Will Gray I have had nothi finance guy - I think his name was Howard to this week for service - an oil change and inspection meeting service advisor Will Gray I have had nothing but good experiences here My salesman was excellent to me and took the time After the purchase on another day and spent over an hour showing me all the features of my Elantra! This week the service advisor was extremely nice and empathetic when I didn't have an updated insurance card and noticed I was one month late on my inspection. Mr Gray took care of everything without making me feel like a forgetful old lady He made sure I got two updated insurance cards, too! Will definitely go back More
Faulkner Hyundai of Philadelphia not only has amazing staff to make sure you feel at home when you buy a car. But they also make sure you are taken care of when the time comes to have your car get checke staff to make sure you feel at home when you buy a car. But they also make sure you are taken care of when the time comes to have your car get checked up. I have only had pleasant interactions with everyone at this place. More
I bought my car there 5 years ago and the sales people are awesome. Barney was amazing, so sweet, so nice and really helped me get the best deal. I love my car and it's 5 years later and I've been servici are awesome. Barney was amazing, so sweet, so nice and really helped me get the best deal. I love my car and it's 5 years later and I've been servicing my car there ever since I bought it. They are very accommodating and get the job done right. Mike is amazing at helping you out with issues, from your warranty to the dealer to a rental car. 👍 More