Faulkner Hyundai - Philadelphia

From the minute I walked onto the lot, until the time I was handed my keys I felt very welcomed and trusted my dealer. Never pushed anything on me and allowed me to look and decide on what was best for me was handed my keys I felt very welcomed and trusted my dealer. Never pushed anything on me and allowed me to look and decide on what was best for me at my own speed! All the employees I worked with were very helpful and considerate to me, as this was my first time leasing brand new! I would definitely recommend to family and friends!! More

The most pleasant experience I've ever had in purchasing a car. I am 72 years old and have purchased many cars. They offered all possible assistance I could possibly expect. a car. I am 72 years old and have purchased many cars. They offered all possible assistance I could possibly expect. More

His mannerism was great. He gave me eye to eye contact and treated me with respect. He didn't make any stereotypical assumptions/airs about women buying cars. If he didn't treat me with respect or if I and treated me with respect. He didn't make any stereotypical assumptions/airs about women buying cars. If he didn't treat me with respect or if I had sensed that he was arrogant, I would've definitely walked out of his office. He was focused, meticulous and thorough. We both possesed the "A" type personalities and I appreciated that. He wasn't phoney. He went through all the steps that a salesman should do. He explained and showed me all the bells and whistles on my Elantra. He didn't smooze me. I didn't have to haggle for the right price. I knew I had the right price with him. He answered all my questions. I got a good interest rate and he set me up with a free oil change for the 3,750 mile check up. Great, affordable maintenance package too. Gina even provided me with some cake because my sugar was getting low after sitting about 3 hours. The bathroom was really clean. Gina explained the car contract and the bumper to bumper car coverage very clearly. She's very enthusiatic and outgoing about her job. She trusted me to bring back my downpayment the next day. I didn't detect any stereotypical vibes from her. She's a strong woman like me who knows what she wants. She wasn't phoney either. I love my Elantra. My husband & I test drove it. It's smooth, quiet and the brakes were tight. I like the satellite features on the radio and the blue tooth blew my mind. I'm glad Steven & Gina were sensitive to my needs. They treated me like a human being. I will recommend them to all my friends. More

Started looking on line at optimas but after several negotiations and several bad reports regarding service at the local Kia dealer where I would not buy but have service done I started looking at the S negotiations and several bad reports regarding service at the local Kia dealer where I would not buy but have service done I started looking at the Sonata-saw one on Faulkner's web site for their construction ad called and spoke to Howard who stated that the ad was no longer in effect but he would work very hard to get me at or close to the ad price. e-mailed him some stock numbers sent several prices and confirmed my eligibility for the rebates being offered. Stopped buy to look at the car at 1 PM I informed him where I wanted to be price wise and what I wanted for trade-in that was not present. Howard stated he would inform his managers and I stated I would be back shortly after 4 with the trade-in for evaluation. Prior to returning I e-mailed Howard and stated if I could get the prices I quoted him we would make deal. He then e-mailed me back and said his managers would accept the price I requested. Went there at 4:10PM and although I did not get exact amount I wanted on trade they did raise their initial offer $300 and it was very close to what I wanted as I priced it on KBB and Edmunds. Deal was done and out of the lot with a new Sonata in about an hour. There was no BS or pressure-painless transaction. More

My husband and I visited a dealership in Jenkintown last week and left there with a very disappointed feeling. Because of unusual circumstances the sales rep and the manager left us go with the feeling they week and left there with a very disappointed feeling. Because of unusual circumstances the sales rep and the manager left us go with the feeling they could now or did not want to waste time tring to help us because they didn't feel there would be positive results. So my husband and I decided we would try Phila. Faulkner (Hyundai) When we arrived we were greeted by Steve Folbaum in a very friendly way. We Told him what we were interested in and our circumstances.He was very positive and said he would do everything possible to help us. Within a couple of hours, He and Joe Bauerle Had seen us through the process of purchasing our first new Hyundai Sonata!!!!! They were just great! We will be sure to refer everyone and anyone we can to go see these two great guys at Faulkner Phila. !!!!!! More

Steven thoroughly explained how everything worked in the Santa Fe. When we decided on the style we wanted he explained all the financing options available and took the time to explain leasing since I knew n Santa Fe. When we decided on the style we wanted he explained all the financing options available and took the time to explain leasing since I knew nothing about it. The sales manager Frank Lodise was also extremely helpful making sure we got the car we wanted at a price we could afford. More

This in my third purchase from Faulkner dealership since 1987 and i am very pleased with my experience.Steven Foulbaum has been very helpful and pleasure to deal with 1987 and i am very pleased with my experience.Steven Foulbaum has been very helpful and pleasure to deal with More

Faulker Hyundai was the first (luckily) of several dealerships I visited. The staff was attentive, making sure that customers were not kept waiting. Steven Folbaum was unquestionably professional, co dealerships I visited. The staff was attentive, making sure that customers were not kept waiting. Steven Folbaum was unquestionably professional, courteous, calm and helpful. Steven was a class act from start to finish, treating me no differently if I was a window shopper or serious buyer as was my experience with the other dealerships I visited. At no time did I feel pressure. I can, without reservation, recommend Steven and look forward with confidence to working with him again with future purchases. Also, I'd like to extend kudos to Carlos in the finance department! Thank you Steven, Carlos and Faulkner for making my journey that much easier. I LOVE my new car. Kathy Austin More

Steve was a wonderful sales person to do business with! He answered all of my questions and concerns. Driving away, I felt comfortable with my purchase and very pleased with the respect and attention the s He answered all of my questions and concerns. Driving away, I felt comfortable with my purchase and very pleased with the respect and attention the staff delivered. More

Steve was our salesperson. He listened to what our wants and needs were in a vehicle and took us out on test drives. He answered all of our questions and never made us feel pressured to buy a car. After t and needs were in a vehicle and took us out on test drives. He answered all of our questions and never made us feel pressured to buy a car. After the sale, he explained the features of the car and made sure we were completely happy with our purchase. Frank and Gina, while we spent the least amount of time with them, were also very patient, answered any questions and made sure that we were happy with the financing. I found that everyone there was respectful, professional, and overall friendly. Buying a car can be stressful, but these three people helped keep the stress level down and made the experience very enjoyable. More