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Faulkner Hyundai - Philadelphia
Philadelphia, PA
1,300 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 20, 2013
The staff here is excellent - they really went to bat to make sure that I got the exact car that I wanted, at the right price. Everyone is extremely knowledgable and very friendly, and I would highly recom make sure that I got the exact car that I wanted, at the right price. Everyone is extremely knowledgable and very friendly, and I would highly recommend this dealership to anyone looking to purchase or lease. More
by JamieLea26
Employees Worked With
Howard Bregman
May 15, 2013
My experience with Faulkner Hyundai was most enjoyable. It was my very first time out just looking at cars, and little did i know i was gonna walk away with my very first car in one day! A great buy at tha It was my very first time out just looking at cars, and little did i know i was gonna walk away with my very first car in one day! A great buy at that, and the employees I've met were the most helpful. They've made my first experience at buying a car exciting. Alanna Casey was very friendly and helped greatly in the choosing of my first car. The manager Pat was also very welcoming and all seemed to make me feel very excited and an appreciated customer. Carlos was a great financing manager who explained everything very clearly and greatly recommended us to call if we had any questions at all. My overall experience was just amazing. Thank you guys and will definitely tell all of my friends to check out Faulkner when buying their first car. Thanks again! -ailene. More
by anolan
Employees Worked With
Alanna Casey
May 07, 2013
Very friendly and helpful. Everyone was nice and made me feel comfortable and answered any questions I had. Made the process of buying a car as smooth and easy as possible. Will definitely recommend! feel comfortable and answered any questions I had. Made the process of buying a car as smooth and easy as possible. Will definitely recommend! More
by Nicolemash
May 04, 2013
The entire new car buying experience was very simple. The dealership had the car I had wanted and the staff provided world class service. The show room and the staff make an open friendly environment. dealership had the car I had wanted and the staff provided world class service. The show room and the staff make an open friendly environment. More
by gt2013
Employees Worked With
Howard Bregman
April 30, 2013
I purchased a new 2013 Hyundai Sonata from Faulkner Hyundai, the staff at Faulkner Hyundai was very friendly and polite. This was my first time purchasing a brand new car the sales rep Steven Folbaum w Hyundai, the staff at Faulkner Hyundai was very friendly and polite. This was my first time purchasing a brand new car the sales rep Steven Folbaum was courteous and professional he took his time and went over everything with me he made my first time car buying experience comfortable. I recommend Faulkner Hyundai. More
by nellylove
April 28, 2013
My husband and I went to Faulkner Hyundai last week to look at cars; we were already at a Ford dealership. Mike came out as we were looking at the Sonatas. He was very friendly and knowledgeable about t look at cars; we were already at a Ford dealership. Mike came out as we were looking at the Sonatas. He was very friendly and knowledgeable about the features of each of the cars. After comparing a few of them he took as for a test drive. My husband thought I had decided on a sedan, but I knew I wasn't going to be comfortable in a car after driving a small SUV for 10 years. While sitting at Mike's desk, I decided that I wanted to look at the Tucson. He showed us a Tucson GLS FWD that they just received on the lot. After test driving the Tucson, I knew that was what I wanted. We negotiated the price of the car and amount we received for our trade in and was happy with the final offer. We told them we would call later in the week with our decision as we wanted to do some comparison shopping. I called Mike a couple days later to tell him we were going to take the Tucson and that we would be in on Friday to complete the final paperwork. When we went back Friday night, Mike had the car ready for us and once again showed us everything we needed to know on the car. He even connected both of our phones to the car's bluetooth and filled up the gas tank as we met with Carlos to sign the papers. Carlos had all of the paperwork completed properly and ready to go as I completed the online finance application (which took all of 5 minutes). Carlos was also very friendly and knowledgeable when answering questions about leasing versus buying. The paperwork only took about 15 minutes. We have been at other dealerships where the salespeople were pushy and annoying in their questions. This was not our experience at all at Faulkner Hyundai. Throughout our whole experience, Mike and the staff were very friendly and did not apply any pressure. I would definitely recommend Mike and Faulkner to our friends. I love my new Tucson! More
by ddbern
Employees Worked With
Mike Galante
April 22, 2013
My family recently had the pleasure, Yes, I did just write pleasure, of purchasing a used vehicle from Steve Buchanan at Faulkner Hyundai. From the moment I contacted Steve with my "wish list" of items write pleasure, of purchasing a used vehicle from Steve Buchanan at Faulkner Hyundai. From the moment I contacted Steve with my "wish list" of items we were looking for in a used vehicle, his response was immediate and professional. Not only did the car he suggest meet our criteria, it far exceeded our expectations. So much so we bought it on the spot. I can honestly say, without reservation, "I don't think I've ever had a more no hassle, enjoyable experience purchasing a car!" More
by suecc
Employees Worked With
Steve Buchanan
April 21, 2013
I would highly recommend this dealership to everyone. They gave me a great price on my trade & worked with me so I could afford the vehicle really, really wanted. Thanks again to everyone that was a par They gave me a great price on my trade & worked with me so I could afford the vehicle really, really wanted. Thanks again to everyone that was a part of this. More
by bbshell1014
April 13, 2013
My husband and I had a wonderful experience at Faulkner Hyundai! I originally spoke with Steve while visiting the dealership with my mother, who had also purchased a car recently (a 2013 Hyundai Sonata). Hyundai! I originally spoke with Steve while visiting the dealership with my mother, who had also purchased a car recently (a 2013 Hyundai Sonata). I told him I was in the market for a used car, and that I would love a small SUV, but didn't think I could afford it. Steve asked me about my parameters and told me he'd keep an eye out for anything that came on the lot. A week or so later, he contacted me with a couple different options. We told him which one sounded right for us, and went to see the car (a 2011 Hyundai Tucson) the following weekend. While we were there, Steve was nothing but friendly, supportive, and very informative. I usually dread situations like these, because I hate high pressure, uncomfortable sales situations. This couldn't have been easier and more pleasant if I had planned it all myself! Steve made me feel very secure in my purchase, and explained everything thoroughly. I did not feel pressured into a sale, and I felt like he really listened to my questions and concerns. He sat with me for a long time in the car, showing me how everything worked, setting up my bluetooth, etc. I had to return to the dealership a week later to pick up an extra set of keys (my used car only came with one originally), and Steve came out to meet us in Parts and Services, helped us get what we needed, and was friendly as usual! I have absolutely no reservations in recommending this dealership for any car purchase you need to make! Wonderful, friendly service! More
by daniellegleason
April 10, 2013
Steven was very friendly and helped me get all information what i needed over the internet communication even before i came for test drive.After test drive final sale price was negotiated . Car of information what i needed over the internet communication even before i came for test drive.After test drive final sale price was negotiated . Car of needed color was not available (on Saturday), but on Tuesday i drove it home. Thanks Steven and Carlos More
by Izabella
