
Faulkner Hyundai - Philadelphia
Philadelphia, PA
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I was treated respectfully with prompt and courteous service. I was given all the information about my new car, This gentleman was very helpful. I love Faulkner because my previous car was purchased service. I was given all the information about my new car, This gentleman was very helpful. I love Faulkner because my previous car was purchased from Faulkner Toyota and it was a great car More
I visited this dealer for a price on a new Hyundai. Their price was $2000 less than any other dealer I visited. I really enjoyed working with the salesperson Steve and was not pressured or ever felt uncomfor price was $2000 less than any other dealer I visited. I really enjoyed working with the salesperson Steve and was not pressured or ever felt uncomfortable. The next day I saw a used car on their other lot and asked about the car. They brought the car up to their location that evening. I drove the car and was offered a very fair deal. My trade in offer was also very fair. I bought the car and even though it was not the car I first got a price on was treated as nice as if I had bought new. Also the title lady was upfront and everything was explained about the deal in terms that were clear and exact. I was not pressured to purchase any thing I did not want. Their follow up to see if I was satisfied was very nice and thankful! I will buy from them when I need a car in the future "TO BE SURE". More
We met Steven when previously car shopping. Although circumstances took us in a different direction, he provided excellent customer service. Thus, when the time came to buy a car, and we decided it was circumstances took us in a different direction, he provided excellent customer service. Thus, when the time came to buy a car, and we decided it was going to be a Hyundai, we didn't even think about going anywhere else! Prior to our purchase (Dec. 2013), a few friends were looking at Hyundai & we gave them Steven's name & contact information. He was very friendly & knowledgeable and took the time to explain things, including the differences of certain features between 2 Hyundai models and 2 other manufacturers. He's very easy going & not a high pressure salesman.We told him which models we sought to test drive & compare, explained our needs and our budget. He guided us towards a better selection to meet those needs at a very fair & reasonable price. More
By far, the best dealership experience I've ever had. Very easy to deal with, very pleasant to work with. Got the car I wanted at the price I felt was very fair. I would highly recommend this dealership Very easy to deal with, very pleasant to work with. Got the car I wanted at the price I felt was very fair. I would highly recommend this dealership so far! More
My experience at Faulkner Hyundai was very good. I shopped around other Hyundai stores but Faulkner treated me the best and John made it very easy process. He took notes on what I wanted and needed in shopped around other Hyundai stores but Faulkner treated me the best and John made it very easy process. He took notes on what I wanted and needed in my next car and showed me the perfect car. I was only shopping around and did not plan on buying a car that day, however due to the way I was treated and the amazing deal I was presented with, it would of been foolishg not to complete the transaction. Plus John took care of my first service appointment also and everyone is service was very kind and professional. I will definitly recommend everyone I know to John and Faulkner Hyundai. More
Tyler is an exceptional salesman. He was informative with all aspects of the hybrid sonata. He took a lot of time explaining everything we needed to know. We were made to feel very comfortable at Faulk with all aspects of the hybrid sonata. He took a lot of time explaining everything we needed to know. We were made to feel very comfortable at Faulkner and will highly recommend that to all our family and friends. We will definetly return to Faulkner if we decide that we need a new car in the future. More
I just finance a great car for a great price here, the salesmen that worked with me explained everything clearly and worked hard go make sure I was seated into the car I can see myself in for a very long salesmen that worked with me explained everything clearly and worked hard go make sure I was seated into the car I can see myself in for a very long time. I am more than happy with what I drove off in. I highly recommend this dealership to new or used car buyers. The offers they have are worth the visit. More
I hadn't even been considering purchasing a Hyundai until a coworker raved about her experience at Faulkner. I was very upfront and direct about what i was looking for, not only in a vehicle, but in t until a coworker raved about her experience at Faulkner. I was very upfront and direct about what i was looking for, not only in a vehicle, but in the car buying experience in general, and I have to say that the dealership and 2013 Elantra GLS (preferred) did not disappoint. At no time did i feel i was in a high pressure sales situation, the whole team did a great job to accommodate me at every step in the process. The sales person that i dealt with through out my experience was Tyler Harbour. Tyler was very receptive, easy going, and knowledgeable about the vehicles. He was patient as i looked at a few options, and test drove a few cars, and he went to work to get me exactly what i wanted. At the end of my whole care buying journey he was hands down the easiest Sales professional to work with. I'd like to also say that Carlos did a great job of looking at all of the possibilities for getting me great financing and was straight forward about the whole process on his end. Rob, the New Car Sales manager and I reviewed the deal I was working on at one point, and he was also extremely direct and transparent like the rest of his team. I've already mentioned how great the car buying experience was to a few friends and co workers, and i'm happy that i have this group to take my car too for routine maintenance issues. More
The overall dealership was extremely helpful, cooperative and willing to meet our new car needs. The salesperson, Alanna was thorough, pleasant and knowledgeable of the products. Test driving several autos and willing to meet our new car needs. The salesperson, Alanna was thorough, pleasant and knowledgeable of the products. Test driving several autos and answering our numerous questions was never a bother to her. Rob was easy to work with and his approach to "the deal" was not daunting. Although Carlos' job in all of this was strictly financial, his demeanor deflected the drudgery of signing all those papers. He was the comedy relief needed, in a professional manner, at the end of a long process. Todd was our initial point person. We have dealt with Todd for several years and can not say enough about his professionalism when servicing our several Hyundai autos. He is the person who put us in touch with the right sales people. More