Faulkner Hyundai - Philadelphia
Philadelphia, PA
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January 26th, 2012 husband and i wanted to trade in our 2010 Hyundai accent for a larger car same year. Buying a car is a scary thing and a huge responsibility, but mike dunn took that fear away with his k 2010 Hyundai accent for a larger car same year. Buying a car is a scary thing and a huge responsibility, but mike dunn took that fear away with his knowledge and patience and no pressure at all!! He answered all of our questions with no problem. mike is a down to earth guy with a family just like us..and yes we found a wonderful car thanks to mike dunn's proffesional sales experience!! we bought a Hyundai elantra {2010} beautiful car!! we just love it!! thanks mike!! from myself and my husband..i will tell everyone i know about Faulkner Hyundai and to see Mike Dunn.. More
Wow! What a difference compared to the other dealerships we have dealt with. My wife and I were looking for a 2012 Elantra Limited and were contacted by e-mail from several dealerships. Jonathan Palmisano ( we have dealt with. My wife and I were looking for a 2012 Elantra Limited and were contacted by e-mail from several dealerships. Jonathan Palmisano (internet sales) returned my phone call right away. Within an hour I was at the dealership and introduced to Billy Mullen. Billy sat down and truly listened to what my needs were and went over every feature on the car. The next day I brought my wife in with her car to find out the trade in value. We had already researched the Elantra and fair trade in values for our old car. The pricing on both exceeded our expectations and we signed on the spot. This has been bar far the easiest and most stress free car buying experience we have ever had! I used to work at a dealership and am very wary and picky. If you want to see how picky I am please look at my other reviews. More
Dealing with Steve and Regina was a pleasant experience and I would recommend this dealership to other people I know. Steve was very helpful in our car buying experience and Regina was very clear when expl and I would recommend this dealership to other people I know. Steve was very helpful in our car buying experience and Regina was very clear when explaining the paperwork. More
Scott and the Sales Team are knowledgable, friendly and most of all, allow you to enjoy the car buying experience by not being "pushy" or always trying to close the deal. Having been involved in sales and most of all, allow you to enjoy the car buying experience by not being "pushy" or always trying to close the deal. Having been involved in sales and customer service for most of my professional life, I know when I'm trying to be "sold" something. Don't get me wrong, that's the nature of any customer service business, but Faulkner Hyundai consultants will make you feel comfortable. They have a great inventory to choose from, and they'll work with you to meet your price point on the car you are looking to purchase. It also helps that Hyundais are terrific cars; reliable and fun to drive. If you're looking for a great buying experience, go to Faulkner! Dr. Kevin Bukatman More
I was coming to Faulkner to help a friend who was dropping off his Hyundai for service. Along the way, I got into a car accident in my VW, but didn't know the extent of the damage. When I made it to dropping off his Hyundai for service. Along the way, I got into a car accident in my VW, but didn't know the extent of the damage. When I made it to Faulkner, the service department put my VW on the lift and let me know what was wrong with it. They saved me a lot of trouble and problems by looking at the damage and letting me know what was wrong, and they didn't charge me anything. I am very grateful and have told several friends (both Hyundai owners and non-Hyundai owners) about what above-and-beyond customer service Faulkner has (specifically in the service department). This seriously has me thinking about purchasing from Faulkner in the future and I truly appreciate the kindness I was shown (especially since my car wasn't even a Hyundai). More
On a very busy day I was amazed how well Steve handled more than one customer at a time. I felt he still was able to hive me all the information I was looking for. Great salesperson. It was a very posi more than one customer at a time. I felt he still was able to hive me all the information I was looking for. Great salesperson. It was a very positive experience. I am a returning Hyundai users so I was very happy with my purchase. Thank you very much. More
The sales person was excellent. The financial guy, Joe, was very knowledgable and nice. Nobody was pushy, it felt like we had plenty of time and oppurtunity to talk things over alone between me and my gir was very knowledgable and nice. Nobody was pushy, it felt like we had plenty of time and oppurtunity to talk things over alone between me and my girlfriend before making any decisions. It was just a really good experience, particularly when juxtaposed with other, more pushy dealerships that we had visited earlier that week. More
Great Experience. Would buy here again! Sales man was very knowledgeable and helpful. They were willing to take their time and work with me to get the right car at the right price. very knowledgeable and helpful. They were willing to take their time and work with me to get the right car at the right price. More
I went in to trade in my 2008 Hyundia for leasing options and was pleasantly surprised that I came out with a 2012 Hyundia for less than I was paying for my other car. Steve was very helpful and would defin and was pleasantly surprised that I came out with a 2012 Hyundia for less than I was paying for my other car. Steve was very helpful and would definatley go to him again when my lease is up. More
We were in Philadelphia for a weekend vacation, and our check engine light came on right before we got to the city. We called Faulkner Hyundai to see if they could check out our Hyundai Sonata, and they ha check engine light came on right before we got to the city. We called Faulkner Hyundai to see if they could check out our Hyundai Sonata, and they had us come right in, even though they didn't usually run diagnostic tests on the weekend. They looked at our car right away and were able to fix the problem in under an hour. Paul Bonner was a great help to us and was very friendly and professional. Great service! They made this as easy as possible for us. More