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Faulkner Hyundai - Philadelphia

Philadelphia, PA

4.8
1,057 Reviews

11500 Roosevelt Blvd

Philadelphia, PA

19116

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Showing 1,057 reviews

March 22, 2013

My hyundai Santa Fe developed a tapping noise in the engine at 20 k miles and after multiple trips to Faulkner for service I was told there was no noise and the vehicle was operating normal. I finally r More

by Mikesalsr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
March 19, 2013

Jonathan Palmisano does their internet sales and is excellent. We completed the details through email and phone calls and all I had to do was pick up my 2 new Elantras. Jonathan actually drove 20 miles More

by BobStortz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Mulllen, Jonathan Palmisano
March 19, 2013

I give a 5 star review to Steven for the service I got when I went to lease my new Hyundai Tuscon. He went above and beyond making sure I was happy. I would recommend Steven and Faulkner to anyone . More

by campi13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 17, 2013

I found Mike to be very friendly and knowledgeable. He thoroughly went over all the features of the car and was very cooperative in the negotiation process. More

by hubsenior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 12, 2013 -

Faulkner Hyundai - Philadelphia responded

Thank you for sharing! We appreciate you taking the time to share your experience. I'm happy to hear it was a pleasant one. Come back and see us again for your next service visit and be sure to join us on Facebook and Twitter where we share exclusive offers with our fans and followers! Sincerely, Mike Rocchi - President

March 12, 2013

I needed to purchase a car to replace my 1999 Toyota Corolla that was finally retired. Having had positive experiences with Faulker over the years (my family and I have been customers since the mid-70s More

by sjhnyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 12, 2013 -

Faulkner Hyundai - Philadelphia responded

Thank you very much for your review, it's wonderful to hear from such a satisfied customer! We appreciate you continuing to choose us at Faulkner for all of your new vehicles. We assure you that you are a valued customer! Rob and Regina truly are valuable assets to our team here and it comes as no surprise that they were able to get you set up with the perfect car for you. Please do not hesitate to contact us or stop by again with any questions you may have going forward. Follow us on Facebook and Twitter, as well, to stay current on special offers and content with our dealership. We look forward to seeing you again soon! Sincerely, Mike Rocchi – President

March 04, 2013

My experience with Steven & Gina played a big part in my decision to purchase our Hyundai Elantra. They were courteous, friendly and very professional. I would certainly recommend them and the dealersh More

by gmshirlduld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 04, 2013 -

Faulkner Hyundai - Philadelphia responded

Thank you for your review. We are glad to hear that everything went smoothly with getting you set up with your new vehicle. We work hard to keep our service friendly, professional, and helpful. Let us know if there is anything more we can do for you. In the meantime, you can follow us on Facebook and Twitter to stay current on updates and offers from our dealership. We hope to see you again soon! Sincerely, Mike Rocchi – President

March 02, 2013

Over the years, we have bought 9 cars from various Faulkner dealerships and have always been satisfied with both the sale and service aspects of the dealerships. (I’m presently driving a 3 year old A More

by drackow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 04, 2013 -

Faulkner Hyundai - Philadelphia responded

Thank you for taking the time to review your service with us. We appreciate your return business. We are sorry to hear about the car accident, but it is great to hear that your wife is doing alright and that the Sonata was able to keep your loved ones safe. We hope your new Sonata continues to serve you well into the future. Please let us know if there is anything more you need from us. Follow us on Facebook and Twitter for additional content and we hope to see you again very soon! Sincerely, Mike Rocchi – President

February 26, 2013

I cannot say enough about the wonderful people at this dealership. We initially contacted Jonathan via the internet to inquire about a new vehicle (as a very happy owner of a 2007 Sonata). Jonathan answ More

by cflynn917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Jonathan Palmisano, Howard Bregman
Feb 26, 2013 -

Faulkner Hyundai - Philadelphia responded

Thank you for all of your kind words towards our dealership and everyone involved in your car buying process! I certainly am fortunate to have the great team we offer at Faulkner Hyundai. We are very happy to hear you are so pleased with your 2007 Sonata. Please let us know if there is anything else you need from us regarding your new purchase. In the meantime, follow us on Facebook and Twitter for exclusive content and updates. We hope to see you around again soon! Sincerely, Mike Rocchi – President

February 25, 2013

A great experience getting my new Hyundai. Great friendly and courteous people. They should you the respect they have for their customers and they work with you and understand your needs. This was the best c More

by lbelantra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Palmisano
Feb 26, 2013 -

Faulkner Hyundai - Philadelphia responded

Thank you for taking the time to leave us your input. We are very happy to have been able to help answer any and all questions you may have had and get you set up with the best car for your needs. Please let us know if there is anything more we can do for you. You can also follow us on Facebook and Twitter for additional content and updates. We hope to see you around again soon. Sincerely, Mike Rocchi – President

February 20, 2013

I am a first time car buyer, and from the stories I have heard of people buying cars it was enough to make me less than thrilled about the process. However, this was not the case from the time I got there t More

by Adinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Buchanan
Feb 20, 2013 -

Faulkner Hyundai - Philadelphia responded

Glad that we could impress! Thank you for taking the time to leave us a review. We hope your new vehicle lasts you a very long time! Please let us know if there is anything more we can do for you and your new purchase. In the meantime, follow us on Facebook and Twitter for additional content and updates! We hope to see you again soon! Sincerely, Mike Rocchi – President

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