Faulkner Honda

Mike and Faulkner have always been my family's go to guy and place for our cars. He always gets us great deals and takes care of us after the sale. This is my first from Mike and Faulkner and it won't guy and place for our cars. He always gets us great deals and takes care of us after the sale. This is my first from Mike and Faulkner and it won't be my last. More

We recently purchased a 2013 Honda CRV from Jim Porter at Faulkner Honda. The entire experience was outstanding. Jim has assisted us with vehicle purchases for the past 25+ years. He is very bright, profe Faulkner Honda. The entire experience was outstanding. Jim has assisted us with vehicle purchases for the past 25+ years. He is very bright, professional, and cooperative. We did visit another competitior prior to finalizing our sale, and that experience was not nearly as enjoyable. Jim arranged for multiple test drives, offered a very fair trade value for our prior vehicle, and put together a pricing package that we couldn't refuse. He took plenty of time to demonstrate the features of the vehicle when we picked it up. We never felt pressured or rushed, and we left the dealership as very satisfied customers. I would strongly recommend Faulkner Honda, and in particular Jim Porter, to anyone looking to buy a vehicle. More

We had a wonderful experience at Faulkner Honda! Mike We had a wonderful experience at Faulkner Honda! Mike Grant was so easy to deal with whether it was via phone, email or text... too many dealership We had a wonderful experience at Faulkner Honda! Mike Grant was so easy to deal with whether it was via phone, email or text... too many dealerships today still try to deal with you like they did 15 years ago, but not Mike. He understands how the internet has changed things and he also understands the things that have not changed. I was also very impressed with the Faulkner brand and Mike did a great job of expalining what you get when you buy with Faulkner. Great job Mike! You truly won our business and we couldn't be happier!! Thanks, Winston Wise More

Had a fantastic experience at Faulkner! Shopped around at other local Honda dealerships. None of those experiences could compare to Faulkner. Selection, service options and overall value much better tha at other local Honda dealerships. None of those experiences could compare to Faulkner. Selection, service options and overall value much better than the competitors. Transactions was smooth and follow-up great. Our sales person, Jim Porter is a class act. He spent the time with us to make sure we were comfortable and confident in our purchase. Have referred others already! Jay and Jodi Pagni Mechanicsburg, PA More

Our experience with Faulkner Honda was first rate. Our salesperson, Mike Grant, was extremely knowledgeable, helpful, and went the extra mile. He listened to our automotive needs and read between the line salesperson, Mike Grant, was extremely knowledgeable, helpful, and went the extra mile. He listened to our automotive needs and read between the lines. The original price quoted was excellent and he later met our counter offer. Mike went to bat for us on a service-related contract previously signed on one of our trade ins and negotiated an equatable resolution. We were Volvo owners for 30 years and owned a total of 6 during that period. Our last one was 9 years old and, as all of them did, started to cost exorbitant amounts to get it repaired. Volvo has left the "common man" behind with the exclusion of the reasonable priced car. I previously had purchased a new Civic from Faulkner back in 2008 and had a great experience. And so, these factors aligned and we ended up trading both cars in for a 2013 Fit Sport and a 2013 Civic EX Sedan. It was an unusual deal for us, of course, and a first in our 32 years of marriage. We each got two new cars! It happened because of the great customer service and pricing that Mike Grant and Faulkner Honda brought to the table. Customer service, great pricing/value, attention to detail may have generaly fallen from American business, but I can attest that it is alive and well at Faulkner Honda and its representative, Mike Grant. More

I have written other reviews about Faulkner Honda that were excellent until now. I purchased my car in March and refinanced this past week. I have been trying to contact Finance to cancel my extended wa were excellent until now. I purchased my car in March and refinanced this past week. I have been trying to contact Finance to cancel my extended warranty and Gap Coverage. When finance got back to me I felt like I was being bullied, being told not a smart thing to cancel my extended warranty and gap coverage, that I would have to drive the 2 hours back to them to cancel, etc. I emailed Don Perry the President of the dealership on Saturday explaining to him the way I was treated and he assured me that Brian Kim head of finance would be back in touch with me first thing Monday, well here it is Tuesday and nothing, I have emailed again and again and feel like I am being ignored. It is my understanding that if you cancel the extended warranty and gap coverage that the dealership over charges you for that they lose money, so this obviously is why they are not being cooperative. I finally just called Honda and they sent me the forms to complete and fax back to them. This dealership was wonderful during the sale, but when you are trying to cancel something that you have the legal right to cancel they obviously do not care about the customer's wants and just how it will affect them financially. so if purchasing from them, buyer beware.. More

Faulkner sets the industry standard in quality products, customer and vehicle service, commitment to ensuring a first-class experience addressing the needs of its current and prospective buyers, and its top customer and vehicle service, commitment to ensuring a first-class experience addressing the needs of its current and prospective buyers, and its top notch environment. For those on the fence about this dealership, take the plunge! I have been working with Terry Srgnoli for several years, and he has gone literally out of his way to help me and explained to me later that it really wasn't going out of his way: he simply did his job -- keeping the customer satisfied. Faulkner gets my car-buying endeavors, lifetime services to my vehicles, and complements like these, because they're true! More

I live far from the dealership and consulted every Honda dealer within 150 miles. Mike Grant represented Faulkner and he did a great job. He was friendly and understanding throughout the entire process. I g dealer within 150 miles. Mike Grant represented Faulkner and he did a great job. He was friendly and understanding throughout the entire process. I got the price I wanted, the options I wanted, and when I wanted it. If you are in the market for a Honda, I highly suggest you give Mike Grant a call, the least he can do is work up some numbers. More

Jim was an extremely personable sales consultant who made me feel at ease. He was knowledgable about the vehicle and answered all my questions. Not once did I feel any pressure and believe he did what he c me feel at ease. He was knowledgable about the vehicle and answered all my questions. Not once did I feel any pressure and believe he did what he could to get me the best deal. I would highly recommend contacting Jim if you want to have an overall pleasant experience in this process. Thanks Jim for helping me!! More

Mike Grant & Faulkner Honda are fantastic! Mike was VERY quick responding to e-mails & was able to meet my "out the door" price in order to get me into a 2014 Honda Odyssey (which I love!) After agree VERY quick responding to e-mails & was able to meet my "out the door" price in order to get me into a 2014 Honda Odyssey (which I love!) After agreeing on a price through a few e-mails & phone calls, my husband and I drove 2 1/2 hours to deal with Faulkner. No dealership in our area could get us to a price that worked for us.....but Faulker & Mike were able to do so! When we arrived, Mike was ready for us....no wait! He was extremely knowledgeable about all the options in the Odyssey & was very thorough with the explanations of the cars bells & whistles! I've purchased 3 new vehicles in the 5 years....and this was by far my best experience yet! I would definitely recommend Mike Grant & Faulkner Honda to anyone who is in the market for a new car! More