Faulkner Honda
Harrisburg, PA
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Alex was very professional and extremely efficient in helping us find a car. We saw a few different options but narrowed them down quickly thanks to his professionalism. He was also extremely accommodati helping us find a car. We saw a few different options but narrowed them down quickly thanks to his professionalism. He was also extremely accommodating to our needs. It was a wonderful, open/honest experience with him. More
Great customer service with less hassle and claer transparent expectations. The staff at Faulkner was friendly, candid and accommodating. This was our eleventh car over the last 20 yrs. transparent expectations. The staff at Faulkner was friendly, candid and accommodating. This was our eleventh car over the last 20 yrs. More
I was shocked at how smooth the whole check in and out process was. I was impressed that I was provided a video of the maintenance that was performed. I’d recommend Faulkner to anyone. process was. I was impressed that I was provided a video of the maintenance that was performed. I’d recommend Faulkner to anyone. More
The dealership was clean and processed my car for service promptly. My issue started the next morning as I was getting ready to drive to work and my battery was dead. And, I remembered that I noticed that th promptly. My issue started the next morning as I was getting ready to drive to work and my battery was dead. And, I remembered that I noticed that the service tech was checking out my car and returned it my head lights were left on and that must have drained my battery as the car wasn't running. So, that cost me a roadside service charge and the dealership service manager said they wouldn't be able to jump my car. So lesson learned tell them to turn my lights off. More
Prompt service, completed in stated time frame. Love the video provided of the walk thru inspection, very timely and allows changes to planned care if needed. Love the video provided of the walk thru inspection, very timely and allows changes to planned care if needed. More
Extremely informational, efficient, and very pleasant interaction with service advisor Santos. Technician also gave a great video description of my vehicle, and its needs. Thank you! interaction with service advisor Santos. Technician also gave a great video description of my vehicle, and its needs. Thank you! More
Great experience from start to finish! The staff was friendly, professional, and helpful throughout the entire process. Everything was smooth and straightforward, and I’m very happy with m The staff was friendly, professional, and helpful throughout the entire process. Everything was smooth and straightforward, and I’m very happy with my purchase. More
Fantastic experience as always! Rey was informative about where my car was at in the process and was able to coordinate completion in time to keep my schedule Rey was informative about where my car was at in the process and was able to coordinate completion in time to keep my schedule More

