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Faulkner Honda

Harrisburg, PA

4.8
238 Reviews

3801 Paxton St

Harrisburg, PA

17111

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Showing 238 reviews

February 10, 2016

New car purchase and finance. All the employees are friendly and helpful. The finance lady was the best. Cesar was new but always willing to help. He was very courteous. As always More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caesar Fernandez
Feb 17, 2016 -

Faulkner Honda responded

James, thank you for stopping by to leave this incredible review. Our staff prides itself on providing helpful and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Cesar and the entire staff assisted you in such a detailed and customized manner. Thank you for your loyalty and business. We will be there for you for many years to come. Brad Wright | General Manager | bwright@faulknerhonda.com

January 22, 2016

Top Notch Service Great dealership. 3rd car bought from Faulkner. Drew Dunn and John Kim are a top notch team that are courteous, honest, upfront, and fair. I'll be bac More

by Larry18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Dunn and John Kim
Jan 27, 2016 -

Faulkner Honda responded

Larry, it was a pleasure to read about your third car-buying experience at Faulkner Honda and congratulations on your purchase! Our staff prides itself on providing courteous and honest service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Drew and John assisted you in such a detailed and customized manner. If you need anything else in the future please feel free to come back and visit us any time! Brad Wright | General Manager | bwright@faulknerhonda.com

January 18, 2016

Excellent service I have serviced my previous Honda with Faulkner for over 10 years. The service is impeccable. I decided to gift my old Honda to my nephew and purchase More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Collins
Jan 19, 2016 -

Faulkner Honda responded

Eric, thank you so much for the great review of your experience at our dealership and especially with Jim. All of the employees appreciate your loyalty to Faulkner Honda Harrisburg. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Best, Brad Wright | General Manager | bwright@faulknerhonda.com

January 01, 2016

excellent Drew was very patient and a very knowledgeable sales person. Our purchasing experience took 6 weeks. We researched other vehicles and we test drove More

by carmandaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Dunn
Jan 05, 2016 -

Faulkner Honda responded

Thank you for taking the time to write about your experience. It's great to know Drew was able to provide you with the pressure-free and knowledgeable service Faulkner Honda Harrisburg is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Brad Wright | General Manager | bwright@faulknerhonda.com

November 06, 2015

Nothing but lies TO BE SURE I bought a used car they promised to fix a couple of things that they finally did. Then they promised to refund the money I spent on a useless warrant More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Baily, Brad Wright
Nov 22, 2015 -

Faulkner Honda responded

Paul, I am concerned by your review and would love the opportunity to address it for you. Please contact me at your earliest convenience. I look forward to speaking with you. Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com

November 01, 2015

Forget 5 stars...these guys deserve at least 10! Faulkner Honda, particularly Terry Sgrignoli, has been my sales associate for decades. His passion, knowledge and ability to make me feel welcome are More

by gigi216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Sgrignoli
Nov 07, 2015 -

Faulkner Honda responded

Thank you Gigi! We are so very pleased that we could always make your visit hassle-free and enjoyable, and we believe that's how every car buying experience should be. We are sincerely grateful for your continued patronage! We'll be sure to pass your thanks on to Terry. See you again soon! Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com

September 30, 2015

My Honda Civic experience at Faulkner I was immediately helped as soon as I walked in the door, but from there on there was absolutely no pressure whatsoever. The salesman was courteous a More

by dudadogs
Recommend Dealer
Yes
Employees Worked With
Terry Sgrignoli
Oct 01, 2015 -

Faulkner Honda responded

Congratulations on your new Civic! Thank you for taking the time to write about your buying experience. It's great to know that our sales team was able to provide you with the pressure-free and knowledgeable service Faulkner Honda Harrisburg is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com

September 05, 2015

5 Stars all the way Everyone always has a smile on there face and is very helpful. Drew my salesman and Heather who handled all the paperwork were excellent and had an an More

by llMILL3Rll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Dunn
Sep 15, 2015 -

Faulkner Honda responded

Thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. We are pleased to hear that Drew and Heather had been helpful and accommodating during your visit. Our goal is to provide quality customer care, and we are glad to hear that they had shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best regards, Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com

August 08, 2015

They deserve more than five stars I really appreciate the courtesy and helpfulness of all those involved in the purchase of our new CRV. We appreciate the fact that none of you were pu More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Dunn
Aug 10, 2015 -

Faulkner Honda responded

Mary, thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. I hope you enjoy your new purchase. If you have any further needs, please come back to see us. We look forward to seeing you again. Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com

August 03, 2015

Positive and Problem Solving Carl Sims was professional and caring about getting my daughter into a good used car, He went beyond the call of duty to assure me that I was receivi More

by JoyfulDebbie
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James The Technician in Service , Carl Sims
Aug 03, 2015 -

JoyfulDebbie responded

Friendliness also gets a 5 Star rating. Sorry for the over sight......JoyfulDebbie

Aug 05, 2015 -

Faulkner Honda responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. I hope you enjoy your new purchase. If you have any further needs, please come back to see us. We look forward to seeing you again. Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com

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