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Faulkner Honda

Harrisburg, PA

4.8
237 Reviews

3801 Paxton St

Harrisburg, PA

17111

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Showing 237 reviews

May 24, 2016

Treated like family! My two daughters and I had Shana Gardner! She treated us like family and she has gone above and beyond to get us our cars with such great deals! We ab More

by Survivor 2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shana Gardner
May 25, 2016 -

Faulkner Honda responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We’re glad Shana was able to meet your needs. Don't hesitate to reach out if you have any further questions. Regards, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, pdellavecchia@faulknerhonda.com

May 22, 2016

Great experience! Alex was very helpful and made everything about purchasing my first car so simple! He was able to provide many benefits to make my life a lot easier! More

by Kelseyp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shmonov
May 23, 2016 -

Faulkner Honda responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, tsegura@faulknerhonda.com

May 17, 2016

Good deal on my Fit My salesman, Mike Grant, watched for a good deal for me and called to tell me about the Fit that I wanted and I bought it that day. More

by Lindar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sang Hoang, who expertly described my service plans and Joe Simmons, who was training and did an excellent job, Mike Grant
May 19, 2016 -

Faulkner Honda responded

We appreciate you taking time to leave us a great review! We are pleased to hear Mike did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, tsegura@faulknerhonda.com

May 14, 2016

Great experience We had Shana and my firm has used her for a very long time and for many cars. She was awesome and I would recommend her to anyone. More

by Clasymusic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shana Gardner
May 17, 2016 -

Faulkner Honda responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff Shauna at Faulkner Honda was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with her. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, tsegura@faulknerhonda.com

April 09, 2016

Service Department I used to dread taking my car somewhere for service (believe me I have had my fair share of service visits) until I started using Faulkner Honda's ser More

by Tracie415
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Miller
Apr 11, 2016 -

Faulkner Honda responded

Tracie, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. If you have any questions about the work that was done please feel free to contact us. Brad Wright | General Manager | bwright@faulknerhonda.com

April 01, 2016

Great experience George, Heather, Shane, Sean & everyone else I met, were so kind, patient & helpful. They helped me purchase a great vehicle. I went back today with More

by Donna Clouser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George, Heather, Shane, Sean
Apr 06, 2016 -

Faulkner Honda responded

Donna, thanks for this marvelous review and congratulations on your new purchase! We are so pleased that George, Heather, Shane, Sean and the rest of our team were able to provide you with such exceptional service. Enjoy your new car and we look forward to the opportunity to service you in the future. Brad Wright | General Manager | bwright@faulknerhonda.com

March 27, 2016

As a team Shana Gardner. As busy as she was she was able to get us in and in a few hours back out in our brand new van. More

by Jim & Jodi K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill in finance , Shana Gardner
Mar 31, 2016 -

Faulkner Honda responded

Jim and Jodi, we appreciate you taking time to leave us a great review! We are pleased to hear Shana did a great job in assisting you in your purchase. Until we have the opportunity to work with you again, drive safe and enjoy your new car! Brad Wright | General Manager | bwright@faulknerhonda.com

February 25, 2016

Adam Castner I've had my civic in for service before but this time Adam Castner made me feel very comfortable with my questions. He is amazing!!! More

by Silversands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Castner
February 13, 2016

Service center awful!!! I have bad experience with Harrisburg service center twice. I took my Honda accord to service and they charged me $850 for two hour service with toata More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Miller
February 10, 2016

New car purchase and finance. All the employees are friendly and helpful. The finance lady was the best. Cesar was new but always willing to help. He was very courteous. As always More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caesar Fernandez
Feb 17, 2016 -

Faulkner Honda responded

James, thank you for stopping by to leave this incredible review. Our staff prides itself on providing helpful and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Cesar and the entire staff assisted you in such a detailed and customized manner. Thank you for your loyalty and business. We will be there for you for many years to come. Brad Wright | General Manager | bwright@faulknerhonda.com

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