Faulkner Chrysler Dodge Jeep Ram FIAT
Mechanicsburg, PA
Filter Reviews by Keyword
By Type
Showing 352 reviews
Highly recommend this dealership from the time I first called till I was leaving with my new wrangler we felt like we were family and the team genuinely cared and we weren’t just another sale called till I was leaving with my new wrangler we felt like we were family and the team genuinely cared and we weren’t just another sale More
Twice I had issues that weren't easy to replicate. They worked hard to diagnose, anyway. Both times they resolved the issue. The dealership is clean and organized. They people are friendly. They a They worked hard to diagnose, anyway. Both times they resolved the issue. The dealership is clean and organized. They people are friendly. They are very accommodating on short notice. More
Excellent customer service is consistently the top priority for Faulkner CDJF. They deliver quality service and keep the customer informed every step of the way. priority for Faulkner CDJF. They deliver quality service and keep the customer informed every step of the way. More
I had an outstanding experience purchasing my car from this dealership. The staff was incredibly knowledgeable and attentive, ensuring every detail was perfect. Their exceptional customer service, combine this dealership. The staff was incredibly knowledgeable and attentive, ensuring every detail was perfect. Their exceptional customer service, combined with a smooth and efficient buying process, made it a truly enjoyable experience. Highly recommend!🌟🌟🌟🌟🌟 More
June 3rd, i found a 19 Ram online and made the decision to inquire. Upon inquiring, i made a deposit to hold it till weekend. As soon as i submitted financing, made a deposit, and got approved to purchase, to inquire. Upon inquiring, i made a deposit to hold it till weekend. As soon as i submitted financing, made a deposit, and got approved to purchase, i became second class to Austin the used car sales manager. He said he "didnt think the ram would be done by Saturday" as it needed two bumpers painted and installed. From the beginning, i was lowballed on my trade by austin, and told to "just sell it private party", which i did the very next day. Friday comes, and i inquire on the readiness of the ram. It wasn't ready, and Austin stated that he had no idea when it'd be done. Another week passes, and Austin states it should be ready by Thursday, 6/13/24. After taking time off of work to tend to the truck deal, i get a call Wednesday stating it'd be likely finished for Saturday as all the parts were in. Come friday, austin states the truck still wont be done. I mentioned to him that i sold my vehicle and had no transportation, to which he replied harshly, "you're the one that sold your jeep that quickly, thats not on me". I explained that i felt cheated and disregarded to which he replied "we can just refund you and sell it to someone else" "Faulkner, to be sure"..... to be sure of what? That their dealership is comprised of arrogant, deceptive management? More