Faulkner Chrysler Dodge Jeep Ram FIAT

Brought my well taken care of car in for inspection and to change a bulb in the headlight they didn’t fix the light said it was working but it’s not! I got pulled over the next day for my headlight being to change a bulb in the headlight they didn’t fix the light said it was working but it’s not! I got pulled over the next day for my headlight being out and told the officer I just got the headlight fixed he said it was an invalid inspection also now the engine light is on the worse part is that I paid almost $1000. For inspection and they charged me over $500. To fix my headlight that does not work now saying maybe it’s electrical and if so might be another $3000. To fix and changed a filter so I paid them out of good faith and they still have not corrected this I specifically asked to change the bulb in my headlight only they charged me for work they did not do inspected my car and the check engine light never came on since I bought my car. Nobody wants to help me but the took my money I don’t even know what to do this is a dealership shop and they didn’t do work they charged over $500. To change my headlight bulb and it’s not working why is an inspection for a lightbulb and air filter even close to $1000. But at least fix my car right? More

I'm a first time satisfied owner of a jeep. I'm so glad I chose Faulkner. Everyone there is very polite and friendly. I'm so glad I chose Faulkner. Everyone there is very polite and friendly. More

Service was impeccable as usual and the new renovation looks amazing. I can’t imagine going anywhere else and that’s why I make the 20min drive when there is a Ram dealer 5min from my home. looks amazing. I can’t imagine going anywhere else and that’s why I make the 20min drive when there is a Ram dealer 5min from my home. More

Always ready when you arrive. Offers a ride if needed. Waiting area nice. Best Mechanic Offers a ride if needed. Waiting area nice. Best Mechanic More

Was a pleasure bringing the car for service today. Jalen was extremely professional and very courteous throughout the entire visit. Will come again for any service in the future. Jalen was extremely professional and very courteous throughout the entire visit. Will come again for any service in the future. More

Quick, professional, knowledgeable. I was in and out and Nick went over the car very throughly. I was in and out and Nick went over the car very throughly. More

Waited 4 hours to have a scheduled oil change and cabin filter replaced after 3 hours was told that they could not install the cabin filter filter replaced after 3 hours was told that they could not install the cabin filter More

The dealership is clean and everyone who works there is very friendly and very helpful. very friendly and very helpful. More

I came in today for what I thought would a be if free oil change, due to a time expiration I lost out on my last oil change. I am retired and living in Florida for the winters and did not realize that I was change, due to a time expiration I lost out on my last oil change. I am retired and living in Florida for the winters and did not realize that I was going to lose my last free oil change. As you can tell we do not drive a lot and the free oil change should not be within a given time period but should be honored since when we bought the car it was included! Secondly as a business owner I feel your dealership is very greedy by charging excessively high markups on products that you sell! I totally understand that you have to make a profit but you don’t have to go as far as xxxxxx someone by crazy high markups! More

Thank you guys so much for the experience specially to Nicholas March. He did it outstanding job. Every question I had he answered it. Nicholas March. He did it outstanding job. Every question I had he answered it. More