Faulkner Chrysler Dodge Jeep Ram FIAT
Mechanicsburg, PA
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I was given a Dodge Nitro as a company vehicle during employment with Molnlycke Health Care, and throughout the past three years I have developed a strong relationship with Will, Troy, Kate, and Doug. T employment with Molnlycke Health Care, and throughout the past three years I have developed a strong relationship with Will, Troy, Kate, and Doug. They are always professional, courteous, and more importantly have become like family to me. It is comforting to have this team behind me as I am on the road frequently in my medical sales career and depend upon their support to keep my vehicle running efficiently! More
My husband and I bought our vehicles approximately 3 years ago and have had our vehicles serviced by the Dodge Service ever since. I do not know who the technicians are to be named, but must say that p years ago and have had our vehicles serviced by the Dodge Service ever since. I do not know who the technicians are to be named, but must say that particularly Kate and Will definitely know and practice the highest level of customer service to their clients. Doug is fairly new and he to is very attentive to customer needs. They are an excellent team and a prime example of outstanding customer service. More
Both Kate and Wil are a pleasure to work with. My wife and I have been bringing our vehicles here for service since 2005. And we have to drive 20 miles to get to the dealership....guess that alone says s and I have been bringing our vehicles here for service since 2005. And we have to drive 20 miles to get to the dealership....guess that alone says something. Hats off to the service group at Cumberland Valley! Dennis and Louise Perzacki More
Doug Smith in servuce is very professional and cares about the customer. I have dealt with this dealership for many years. I started going to the dealership when Ed Ullom ran it before he retired and about the customer. I have dealt with this dealership for many years. I started going to the dealership when Ed Ullom ran it before he retired and now is daughter runs the dealership and he was one of the reasons I went there. An honest straight talking man who knew what he was talking about. That some atsmosphere still exists today. More
When ever we come down for Service all the staff is very friendly and helpfull. I would recommend Cumberland Valley Motors to anyone that is looking for a friendly,informative and helpful dealership. When friendly and helpfull. I would recommend Cumberland Valley Motors to anyone that is looking for a friendly,informative and helpful dealership. When I bought my vehical at a different dealership they were more than happy to accept my business for warrenty work and for service. More
I have always loved this dealership since I purchased my van here in 2006. My wife also purchased her van here in 2008 because she observed how well I was treated when I would come to the dealership for ser van here in 2006. My wife also purchased her van here in 2008 because she observed how well I was treated when I would come to the dealership for service. I like the fact that the owner's office is near the service desk because Monique has her finger on the pulse of what really goes on. She is usually within an earshot of any issues. More
I've bought two cars from CVM and am soon going to buy my third. I've worked with all three of the above employees and have been impressed with their friendliness. I mostly work with Doug but they all have third. I've worked with all three of the above employees and have been impressed with their friendliness. I mostly work with Doug but they all have explained any repairs required in a language that I could understand. Their new oil change service is especially convenient. I give them 5 stars!!! More
This is my third lease/purchase from CVM in the past six years. Some of the staff has changed, but the professionalism and courtesy have not. During the course of my three purchases I have never felt pressu years. Some of the staff has changed, but the professionalism and courtesy have not. During the course of my three purchases I have never felt pressured in any way to do something that I did not feel secure about doing. Keith was my salesman for this latest purchase and he was very sincere and helpful. Ed was my business manager for the third straight time. He is always a pleasure to deal with, very knowledgable and helpful in getting the best deal. I would recommend CVM to anyone for a new or used purchase or lease. More
I had purchased a 2004 Dodge Dakota from another dealership. When I was feed up with the service of the other dealership I called CVM to have my service done. My first experience was with Kate who d dealership. When I was feed up with the service of the other dealership I called CVM to have my service done. My first experience was with Kate who did ask if I had bought my truck from CVM. Even though I told her that I had not she still treated me as if I had bought my truck there. For the past couple of years I have had my truck serviced every 3,000 miles always dealing with either Wil or Kate and have never had any problems with my service or the customer service. Due to the great experience that I had at CVM my wife looked at CVM when she was ready to purchase a new vehicle. We are now both owners of a Dodge vehicle and look forward to many more great service experiences. More
I have been a customer with CVM for 6 years. The sales and service staff have always been curteous and willng to provide answerss to any of my questions. Wil and Kate in service have been especially helpf and service staff have always been curteous and willng to provide answerss to any of my questions. Wil and Kate in service have been especially helpful over the years with any problems that I have experienced with my Dodge (there has not been that many, though) I would definitely recommend CVM to anyone that would be in the market for a new Dodge or just wanted to get excellent service. More