Faulkner Chrysler Dodge Jeep Ram FIAT
Mechanicsburg, PA
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Everyone that I dealt with at cvm was curtious and dependable. They always called when they said they would and answered questions promptly. They also had to retrieve my beautiful new car in Connectic dependable. They always called when they said they would and answered questions promptly. They also had to retrieve my beautiful new car in Connecticut. Thanks especially to Jeff Lang, our salesman with a great personality, who organized the trade and had to fight for my incredible black Charger. Thank you so much guys! I LOVE MY CAR!!! More
A coworker recommended CVM. This was our first A coworker recommended CVM. This was our first experience with the dealership and it was extremely positve. Mike, Jeff and Ed were very professiona A coworker recommended CVM. This was our first experience with the dealership and it was extremely positve. Mike, Jeff and Ed were very professional and helpful. Mike was exceptionally responsive to our questions. Furthermore, the other employees with whom we interacted in the showroom and on the premises were also very friendly. It is apparent that the dealership has placed a significant emphasis upon customer service. With respect to the actual purchase we are very satisfied with our new Durango and the price that we paid. Mike and Jeff treated us fairly and demonstrated integrity in their dealing. I would recommend this dealership to a friend. More
I was in the market for a used suv. I have purchased Lexus and Porche previously and Jeff ws the nicest friendliest salesmen ever!!!! I will recommend your dealership to all my frends. I will be back wh Lexus and Porche previously and Jeff ws the nicest friendliest salesmen ever!!!! I will recommend your dealership to all my frends. I will be back when it is time to purchase another car. The condition of the suv on delivery was perfect. More
The car I wanted to see was on the lot. They didn't try to sell me another car that wasn't physically there. They showed me what I wanted to see and did not try to talk me into something else. Was able t to sell me another car that wasn't physically there. They showed me what I wanted to see and did not try to talk me into something else. Was able to test drive vehicle and then leave to think about it before returning to buy it. Not pressured into buying. They were more than willing to come to my terms of making the purchase. More
Worked with me on price, so that I could get into the vehicle I wanted. He stayed until after 2000 hours helping me and doing paperwork. All the staff did. Offered food/water while waiting. I only w vehicle I wanted. He stayed until after 2000 hours helping me and doing paperwork. All the staff did. Offered food/water while waiting. I only wish the truck was cheaper. After Dodge receiving a bailout and in this economy, trucks and vehicles in general should be reduced. When people on the assembly line make more per hour putting a part on than someone with over four years of college/training, it gets frustrating. Huge dealership buildings, CEO multimillion dollar yearly salaries, etc., just add to it.. More
I would definitely recommend and use Cumberland Valley Dodge again as well as seek Jeff out to assist us in the future. I am incredibly happy with the Grand Caravan that we purchased and even happier tha Dodge again as well as seek Jeff out to assist us in the future. I am incredibly happy with the Grand Caravan that we purchased and even happier that I walked away from the dealership that I previously consistently used. When my husband purchases his next Ram (not for a few more years) we will come back and call Jeff to help us. More
We were on our way to Florida from our home in Madoc Ontario Canada when our truck broke down on Hwy 81. We made it into a truck stop and then browsed the yellow pages for a Dodge dealer. We found and c Ontario Canada when our truck broke down on Hwy 81. We made it into a truck stop and then browsed the yellow pages for a Dodge dealer. We found and called Cumberland Dodge and we were very glad we did. We had the truck towed over to the dealership and then they shuttled the rest of my family from the truck stop to the dealership. They gave us "priority" service in putting the truck right up on the hoist to discover the issue. They ordered the parts and told us it would be ready by noon the next day. They even shuttled us to and from a near by hotel. What great service. We were off on our vacation 24 hours later, they were true to their word. A HUGE thanks to Kate and Will for their great personal and professional service. Kate and Will kept the atmosphere light while still delivering a professional service. We were far from home and still had a long way to go for our family vacation and a break down was not in our plans. Everyone at the dealership made us feel like regular customers. When we pulled out of the parking lot, we did not even think of our vehicle causing us any further issues. We were confident in the service that was performed. A HUGE thanks from John, Lori Cody and Lila and Cody hopes that Will is enjoying the present he left for him. :) More
Mike Schell made our car buying experience great. He was informative and just great to work with. I would recommend anyone who is interested in purchasing a Dodge see Mike at Cumberland Valley Motors. Also informative and just great to work with. I would recommend anyone who is interested in purchasing a Dodge see Mike at Cumberland Valley Motors. Also financing was made very easy. It was just a great experience. More
My experience with Cumberland Valley Motors Dodge was very pleasant. I went to them with an idea of what type of Dodge vehicle I wanted. Although they did not have what I was looking for on their lot, very pleasant. I went to them with an idea of what type of Dodge vehicle I wanted. Although they did not have what I was looking for on their lot, they took the time and effort to locate one that would suit my needs. They then worked out the arrangement to get the vehicle transported to their lot in order for me to purchase it. I would highly remcommend them to anyone I come in contact with that may be looking for a Dodge vehicle. More
I have been going to CVM for service since 2002 when I bought my Dodge Caravan. I have never been disappointed in their service on my vehicle that now has over 115,000 miles. Troy, Will, and Kate have al bought my Dodge Caravan. I have never been disappointed in their service on my vehicle that now has over 115,000 miles. Troy, Will, and Kate have always been truthful with their estimates and always right on target with what is wrong. If I needed an appt. that same day, they could usually fit me in. Overall, they have done an outstanding job with my vehicle. I truly could not be happier with their service. American industry is not known for great service ~ but, CVM truly is. Also, I couldn't be happier with my Dodge Caravan 2002. It has run really well, and the repairs have not been out of the ordinary. Again, they delivered performance at a value price. More