Faulkner Chrysler Dodge Jeep Ram FIAT
Mechanicsburg, PA
Filter Reviews by Keyword
By Type
Showing 367 reviews
The whole experience was professional, and therefore pleasing. I came with a curious problem. Doug, came to the car and did brief analysis of my complaint, gave me a his diagnosis and then found the p pleasing. I came with a curious problem. Doug, came to the car and did brief analysis of my complaint, gave me a his diagnosis and then found the part in stock. As it was too late in the day to start , I returned to the dealership and the problem was solved. I left a very happy customer. More
i first talked to jeff on the phone in regards to a red jeep wrangler that they had on their used car lot he had told me that it was manual not automatic an i had told him i was looking for a new(used)car jeep wrangler that they had on their used car lot he had told me that it was manual not automatic an i had told him i was looking for a new(used)car and he was willing to find me someing in my price range. he told me to come down to cumberland valley motors in june 2. i was on thir website and i seen that they had a relly nice 2007 nissan xterra that was at a pretty reasonable price. so when thur june 2 came i went to cumberland valley motors and when i pulled into the lot there were two salesmen standing there and one of them walked over and asked if there was anyting that he could help me with an i told him i was looking for a jeff lang and he said that was him i was talking to. i told him who i was an he knew right away that we had talked on the phone as soon as he greeted me we walked inside and right away he asked if i wanted any coffee or a water which i thought was very nice of him. i then told him that i seen the nissan on their website an he told me that was a nice car. and then he stared the work with the fineance guy to get me off the lot in the nissan xterra. jeff was a very nice guy you could tell he really took pride in his job and was one of those guys who really enjoyed wakeing up in the morning to go to their job so he can help people like me More
The personnel there were not pushy at all, very accomodating to our needs, and provided us with a fair sale price on the vehicle we purchased. You can't ask for much more than that. Additiona accomodating to our needs, and provided us with a fair sale price on the vehicle we purchased. You can't ask for much more than that. Additionally, even after the sale was achieved, the financial person was able to receive a lower interest rate from the bank, thus allowing us to more easily afford an extended warrant and Xilon coating. A good experience overall. More
We've bought 24 new cars through the years, and consequently met 24 salesmen. Jeff is surely the top of the lot !!! He went out of his way to accomodate our schedule, explained the details of the consequently met 24 salesmen. Jeff is surely the top of the lot !!! He went out of his way to accomodate our schedule, explained the details of the vehicle and give us a great deal. Dodge should make him Vice President of marketing and sales !!! More
Bob Hennion and the entire staff at CVM was exceptional!! This was our first experience with CVM and we were pleased with the level of professionalism and courtesy that we were met with. We have purchased This was our first experience with CVM and we were pleased with the level of professionalism and courtesy that we were met with. We have purchased at other (larger) area dealerships in the past and have always left with a sense that most of the salespeople would just as soon be selling shoes, cell phones, or time share condos. The staff at CVM was very thorough and it was refreshing that Bob knew everything about the vehicle that we looked at and eventually purchased. In contrast, our last experience at "the other dealer" was much different. The very, very young salesperson could not answer our questions and we caught him making things up a few times. Shop at CVM!! You will be pleasantly surprised. More
We had a horrible experience there twice and swore we would never, ever return. We went there to see my car up close and really enjoyed Jeff. We talked to him and the people that worked there and reali would never, ever return. We went there to see my car up close and really enjoyed Jeff. We talked to him and the people that worked there and realized that this was not the same place. They are friendly and very caring. They helped us buy my car and feel good doing it!!! Thank you Jeff More
We want to sincerely thank CVM and especially Jeff Lang for their wonderful customer service. Jeff went out of his way to locate the truck we were looking for. Thumbs up to the CVM crew, we will recommend for their wonderful customer service. Jeff went out of his way to locate the truck we were looking for. Thumbs up to the CVM crew, we will recommend you to anyone looking to buy. Thanks again for the awesome customer service. Jeff you deserve the salesmen of the year award! Sincerely, Steve & Lauren Wade More
It is no wonder that Bob has been salesman of the year for three of the four years he's been with CVM!!!! We also truly appreciate how simple Ed makes things on delivery day! Every process from ordering for three of the four years he's been with CVM!!!! We also truly appreciate how simple Ed makes things on delivery day! Every process from ordering our 2011 Journey to the delivery was nothing short of great! CVM is truly a pleasure to deal with!! More
Jeff was wonderful to work with in buying a new vehicle. My wife and I knew exactly what type of vehicle we wanted and Jeff coordinated finding a car that matched our specifications. During our timeframe a My wife and I knew exactly what type of vehicle we wanted and Jeff coordinated finding a car that matched our specifications. During our timeframe at CVM, Jeff answered all of our questions timely and professionally. When we were waiting for a bit, he went above and beyond to provide lunch for my wife and family. This exceptional customer service did not go unnoticed! I would highly recommend stopping at CVM! Their team is great to work with! Great job! More
This dealership was very friendly. The car we chose was in good condition and clean. Bob always greets us with a smile. There was only one issue that I had and that was that we were told a monthly paymen in good condition and clean. Bob always greets us with a smile. There was only one issue that I had and that was that we were told a monthly payment that was not correct. It turned out to be a few dollars more, however, my wife and I have had bad experiences in the past with dealers who lied on that point. More