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Faulkner Chrysler Dodge Jeep Ram FIAT

Mechanicsburg, PA

4.5
352 Reviews

6643 Carlisle Pike

Mechanicsburg, PA

17050

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Showing 352 reviews

May 11, 2011

We had a horrible experience there twice and swore we would never, ever return. We went there to see my car up close and really enjoyed Jeff. We talked to him and the people that worked there and reali More

by carmenbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeff lang
May 11, 2011 -

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Thank you so much for the awesome review for Jeff. It is true that we had lost our "sense of family" in the dealership in the late 90's early 2000's. It is great to hear that you could see and feel the changes we have made to get back to the family dealership we were. Jeff and I aprreciate your business and your referrals. Warm regards, Monique Ullom President

May 11, 2011

We want to sincerely thank CVM and especially Jeff Lang for their wonderful customer service. Jeff went out of his way to locate the truck we were looking for. Thumbs up to the CVM crew, we will recommend More

by tink7781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lang
May 11, 2011 -

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Steve & Lauren, Wow! What a great review. Thank you so much for taking the time to share this with the world. At CVM Dodge, we are very proud of Jeff and the service he gives. We are striving for the kind of review you gave us. Please send all your recommendations to him! Happy & safe driving, Monique Ullom, President

May 01, 2011

It is no wonder that Bob has been salesman of the year for three of the four years he's been with CVM!!!! We also truly appreciate how simple Ed makes things on delivery day! Every process from ordering More

by gneubaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hennion, Ed Post, Bob Hennion, Ed Post
May 01, 2011 -

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Thanks for the great comments about Bob & Ed. We appreciate your business and look forward to helping you again. Enjoy your new vehicle and thanks for sharing your experience online! Sincerely, Monique Ullom President

April 28, 2011

Jeff was wonderful to work with in buying a new vehicle. My wife and I knew exactly what type of vehicle we wanted and Jeff coordinated finding a car that matched our specifications. During our timeframe a More

by mfahnestock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lang
May 01, 2011 -

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Thanks so much for your business and kind words. Certainly Jeff appreciates it and so do I! We look forward to working with you again. Sincerely, Monique Ullom President

April 22, 2011

This dealership was very friendly. The car we chose was in good condition and clean. Bob always greets us with a smile. There was only one issue that I had and that was that we were told a monthly paymen More

by Jmcvitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hennion, Bob Hennion
May 01, 2011 -

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Thank you so much for sharing your experience. I'm happy to hear we were able to find you a car that fit your needs and that we were friendly. I apologize that there was a mistake with the payment quote, although I can assure you it was an honest one. Congratulations on your new vehicle and we look forward to helping you in the future. Sincerely, Monique Ullom President

April 10, 2011

Everyone that I dealt with at cvm was curtious and dependable. They always called when they said they would and answered questions promptly. They also had to retrieve my beautiful new car in Connectic More

by nichole mcintyre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lang
May 01, 2011 -

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Thank you so much for your kind words and business! I'm happy to hear you were pleased with your purchase experience and sales person. Jeff is great; we're lucky to have him on our team. Drive safely! Monique Ullom, President

April 02, 2011

A coworker recommended CVM. This was our first A coworker recommended CVM. This was our first experience with the dealership and it was extremely positve. Mike, Jeff and Ed were very professiona More

by newdurangoowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schell, Jeff Burnett, Ed Post, Ed Post
April 02, 2011

I was in the market for a used suv. I have purchased Lexus and Porche previously and Jeff ws the nicest friendliest salesmen ever!!!! I will recommend your dealership to all my frends. I will be back wh More

by cuteluke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lang
April 02, 2011

The car I wanted to see was on the lot. They didn't try to sell me another car that wasn't physically there. They showed me what I wanted to see and did not try to talk me into something else. Was able t More

by RickyD920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lang
March 29, 2011

Worked with me on price, so that I could get into the vehicle I wanted. He stayed until after 2000 hours helping me and doing paperwork. All the staff did. Offered food/water while waiting. I only w More

by DSuppok
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hennion, Bob Hennion
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