
Faulkner Chrysler Dodge Jeep Ram FIAT
Mechanicsburg, PA
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We bought our used Dodge Ram 1500 from CVM and it had aftermarket decals on the truck bed. The decals became brittle and began peeling. I called the service center and spoke with Doug. He was very fr aftermarket decals on the truck bed. The decals became brittle and began peeling. I called the service center and spoke with Doug. He was very friendly and told me to stop by whenever I had a minute and he would check it out. When I arrived he promptly looked at the truck and resolved to have the decals removed "free of charge". He made arrangements to have it done that afternoon and had a driver take me back to work and picked me up promptly at 4:30. When I got the truck back it was detailed and looking brand new. Kudos! More
I have dealt with dealerships in Arizona, California, Georgia, and Maine. Services by CVM is not only superb but the service staff (Kate Reed)is/are the most professional I've ever encountered. Recently Georgia, and Maine. Services by CVM is not only superb but the service staff (Kate Reed)is/are the most professional I've ever encountered. Recently had my 2011 Durango R/T towed into CVM (not purchase at CVM)but the srtaff greeted like an old friend which proves they really are looking out for the customer. This is a 5 star operation. More
These guys go out of their way to help and pay close attention to their customers! Top notch customer service and always on top of the services and recalls that I am due for! attention to their customers! Top notch customer service and always on top of the services and recalls that I am due for! More
CVM Dodge Service continues to provide excellent service for all my needs. Kait Reed is very knowledgeable with the Dodge product and follows through to get the job done. The whole crew is very polite and for all my needs. Kait Reed is very knowledgeable with the Dodge product and follows through to get the job done. The whole crew is very polite and helpfull. No heartburn here!!! More
One of the main reasons that I continue to service my cars at CVM is because of the people in your Service area. Since I am also friendly with some local Dillsburg Service Garages where I live, I do hav cars at CVM is because of the people in your Service area. Since I am also friendly with some local Dillsburg Service Garages where I live, I do have alternatives to CVM. My family loves the Dodge Caravan and will probably always have one in our family and your Service Dept personnel, especially Kate Reed, is the reason that we will always maintain our vehicles at CVM as well. I trust Kate and the folks she works with in your Service Dept to identify my maintenance needs at the time my vehicles are in the shop. I don't worry about getting charged for things that are not required. I keep my vehicles for approximately 10 years so maintaining them is very important to me. Therefore, finding a friendly and trustworthy Service Dept Staff is very important to me. Kate and the rest of the Staff deserve to be recognized and I hope that CVM realizes that they are building a great reputation for the Dealership. Tom Gaglione More
I had the best car buying experience at CMV. Everyone was so nice and there was no pressure. The attention to our needs was there all the way until the moment we drove off. They made us feel at home and did so nice and there was no pressure. The attention to our needs was there all the way until the moment we drove off. They made us feel at home and did not rush anything. I will be coming back for my next purchase! More
Chip was awesome to deal with. He made the process very easy. I didn't expect to get much service since I was picking up a company vehicle but he treated me like any other customer. easy. I didn't expect to get much service since I was picking up a company vehicle but he treated me like any other customer. More
I have been going to CVM for years (5+). Even when my company no longer supplied its employees with Dodge vehicles, I made an effort to ensure that we could continue to go to this location (Chevy)for its company no longer supplied its employees with Dodge vehicles, I made an effort to ensure that we could continue to go to this location (Chevy)for its high level of customer service (Kate, Wil, Doug) and timely service. It is not often that you can call a dealership your favorite place to have service performed, but I highly recommend CVM. First class service department, first class service advisors and first class maintainence. More
The staff was very courteous, knowledgeable but most importantly patient. They didn't pressure my husband and I at all. I previously owned a Lexus IS 250 AWD but was in the market for a new type of ve importantly patient. They didn't pressure my husband and I at all. I previously owned a Lexus IS 250 AWD but was in the market for a new type of vehicle....preferably a 'performance' car. I really love vintage/classic cars and since 'Vanishing Point' is one of my favorite movies and stars one of the most famous vehicles of all times....THE DODGE CHALLENGER, I couldn't help but want one when Dodge came out with the new line. If it weren't for the year of my Challenger being 2012, I would swear I was driving the one from the movie :). At any rate, once I drove the V8, I was in love. I got the color and price I wanted. I said Bye-Bye Lexus and HELLO DODGE CHALLENGER!!!! I would recommend this vehicle to even the most conservative customer. Sincerely, Avilda C. Bonds Very Satisfied Customer More
This was the best car buying experience that I have ever had!!! I went to a few other dealerships that were closer to my home and/or I was already familiar with and received substandard service at best! Th had!!! I went to a few other dealerships that were closer to my home and/or I was already familiar with and received substandard service at best! That all changed the moment that I picked up the phone and called CVM. I was able to set up an appointment that same day and when I got there, I was welcomed to the showroom by Jon Sundell and was introduced to Jesse Lee. Jesse was able to show me exactly what I wanted and was able to answer my long list of questions. I worked w/ Jesse on getting the right price for my trade in and they were able to show me incentives that I was able to get that no other dealership mentioned. The only problem was that I was looking for a very specific style of car and color and they were hard to come by. That did not stop the men at CVM...they called around to every dealership within 100 miles and were able to locate my car and had it quickly shipped to their showroom. Amazing service through and through!!! Forgot to mention...each time I was there I had my children with me and they were so excited about the dealership, they didn't want to leave! CVM has a customer for life! More