
Faulkner Chrysler Dodge Jeep Ram FIAT
Mechanicsburg, PA
Filter Reviews by Keyword
By Type
Showing 400 reviews
The crew at CVM are always glad to see you! Sales Dept. is not pushy and are helpful in finding the new or pre-owned vehicle your looking for! is not pushy and are helpful in finding the new or pre-owned vehicle your looking for! More
Best dealership I have been involved with since England Jeep was sold. Most impressive as the face of this Dealership is the Service Department, manned by Kate Reed, Josh Thumma and Doug Smith. Jeep was sold. Most impressive as the face of this Dealership is the Service Department, manned by Kate Reed, Josh Thumma and Doug Smith. More
I began my search for a very specific Challenger at a different dealer and was dissatisfied. Having purchased an Outback at CVM for my wife (a positive experience), I decided to give them a call. Jon Su different dealer and was dissatisfied. Having purchased an Outback at CVM for my wife (a positive experience), I decided to give them a call. Jon Sundell and I began a lengthy process of finding me what I was looking for and was unusually conscientious in keeping me updated—something I GREATLY appreciated. There were several setbacks and delays, none of which had to do with CVM. Jon also worked very hard to offset these issues by finding me outstanding savings in rebates, helping to make an expensive (for me) and life-changing purchase almost easy to accomplish. All of the staff we worked with were helpful and easy to talk to and we greatly appreciated the pet-friendly atmosphere. It was actually essential given that both my wife and I were needed to sign paperwork. We brought all 4 of our dogs and multiple members of the staff visited with them and helped us. I’ve had a single service experience since my purchase and Doug Smith has been an excellent, capable representative who is also very conscientious in returning correspondence. It’s not often you feel this comfortable making such a large purchase but I would recommend CVM for either a Subaru or Dodge and I’m sure their Volkswagen staff is of the same caliber. More
We were on our way for a vacation and had a problem. These folks were very caring and helpful. Went out of their way to have it done quickley, and get us on our way. These were our family coming from These folks were very caring and helpful. Went out of their way to have it done quickley, and get us on our way. These were our family coming from New York who's car had a problem. More
Thank you for one of the best servive appointments and advice that I have ever had. I travel all over this country, and when I run into folks that care and have passion in what they do, it makes a mark. D advice that I have ever had. I travel all over this country, and when I run into folks that care and have passion in what they do, it makes a mark. Doug took extremely good care of my situation and got me out the door for my next trip. I am a new owner of a Dodge Ram, and am totally hooked on both the Brand and your dealership here while I am at home in Central PA. Thank Y'all for your Passion and Pride in what you do! Matt Morrett Zink Calls Mossy Oak More
CVM Dodge Service contionues to provide excellent Service for all need. Kate Rees Nad Doug Smith are very Knowledeable with the Dodge product and follows through to get the job done. All your crew is very po for all need. Kate Rees Nad Doug Smith are very Knowledeable with the Dodge product and follows through to get the job done. All your crew is very polite. More
I only had to have an oil change and annual vehicle inspection completed on my vehicle. I was also having some issues with one of my keyless entry keys, having to use my spare all the while. Doug Smith inspection completed on my vehicle. I was also having some issues with one of my keyless entry keys, having to use my spare all the while. Doug Smith set it all up for me, informing me also of a free rental car to add to my convenience. Upon arrival, service was prompt and friendly, everything you would hope it to be. The rental car was wonderful. The next day when I picked up my vehicle, I could tell it had been shined up for me, which I very much appreciated! Doug did some research on my key and showed me there was nothing wrong with it at all, just some technical info I did not know. I now know how to use it properly! He also saw that there were still some "spots" on my vehicle so he had it washed yet again! What service! Wanted your team to know that having someone like Doug is a true asset to CVM. Looking forward to dealing with him next time! Thanks again Doug! More
Overall my eperience at CVM was a great one in part to Ed Post. I wasn't aware of it at the time until we signed the paperwork but he worked hard in order to get us a better interest rate on our loan. My hus Post. I wasn't aware of it at the time until we signed the paperwork but he worked hard in order to get us a better interest rate on our loan. My husband and I's credit has taken a hit in the past few years due to some financial setbacks and he was great in obtaining the best rate he could get for us at the time. We were very appreciative of his extra attention. And hemade signing the paperwork fun ! I cannot say that I would refere or utilize the same salesperson with a future transaction. I feel that I knew more about the car and all of it's features than he did at the time. His idea of showing the car to me and my husband was to give us the keys and to walk away from us. My husband opened the hood and all the doors and looked over all the gauges while Mike was nowhere to be seen. We were left outside with the car for about 15 or so minutes before he joined us and then turned us over to Ed. The car was also not detailed the day we picked it up and that was pretty disappointing to me. The tires were dull and the windows were dirty. You can see the spot where the info sticker was taken off of the windshield. There is even a handprint on the interior above the driver's side door that was there when we took it home. And if the car supposedly was washed.. It was not done very well at all. Other than that because of Ed Post I would return to CVM for another purchase but would definately choose another salesperson. Thank You, Jennifer Welch More
The sales manager was great to work with. The accessories I requested to have ready when I picked up my custom ordered Ram 2500 Outdoorsman were not there. They comped me by providing brown in p accessories I requested to have ready when I picked up my custom ordered Ram 2500 Outdoorsman were not there. They comped me by providing brown in place of the black floor mats I wanted for free. Once I made the 100+ mile drive home and began adding accessories, I noticed the left rear quarter panel was bent bad behind the rear wheel. It looks as though a chain or strap was used incorrectly during transport. Overall, their desire to make the customer happy up to the sale was good. The price was lower than expected and very fair. I would recommend CVM to others. More
Jon Paul is the best car dealer I have ever worked with. He really knows his business. He pulled off a miracle in getting the car we wanted. They should all be as good as him. What a Great Guy! He really knows his business. He pulled off a miracle in getting the car we wanted. They should all be as good as him. What a Great Guy! More