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Faulkner Chrysler Dodge Jeep Ram FIAT
Mechanicsburg, PA
374 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 374 reviews
September 13, 2012
I only had to have an oil change and annual vehicle inspection completed on my vehicle. I was also having some issues with one of my keyless entry keys, having to use my spare all the while. Doug Smith inspection completed on my vehicle. I was also having some issues with one of my keyless entry keys, having to use my spare all the while. Doug Smith set it all up for me, informing me also of a free rental car to add to my convenience. Upon arrival, service was prompt and friendly, everything you would hope it to be. The rental car was wonderful. The next day when I picked up my vehicle, I could tell it had been shined up for me, which I very much appreciated! Doug did some research on my key and showed me there was nothing wrong with it at all, just some technical info I did not know. I now know how to use it properly! He also saw that there were still some "spots" on my vehicle so he had it washed yet again! What service! Wanted your team to know that having someone like Doug is a true asset to CVM. Looking forward to dealing with him next time! Thanks again Doug! More
by mama0373
Employees Worked With
Doug Smith, Doug Smith
August 16, 2012
Overall my eperience at CVM was a great one in part to Ed Post. I wasn't aware of it at the time until we signed the paperwork but he worked hard in order to get us a better interest rate on our loan. My hus Post. I wasn't aware of it at the time until we signed the paperwork but he worked hard in order to get us a better interest rate on our loan. My husband and I's credit has taken a hit in the past few years due to some financial setbacks and he was great in obtaining the best rate he could get for us at the time. We were very appreciative of his extra attention. And hemade signing the paperwork fun ! I cannot say that I would refere or utilize the same salesperson with a future transaction. I feel that I knew more about the car and all of it's features than he did at the time. His idea of showing the car to me and my husband was to give us the keys and to walk away from us. My husband opened the hood and all the doors and looked over all the gauges while Mike was nowhere to be seen. We were left outside with the car for about 15 or so minutes before he joined us and then turned us over to Ed. The car was also not detailed the day we picked it up and that was pretty disappointing to me. The tires were dull and the windows were dirty. You can see the spot where the info sticker was taken off of the windshield. There is even a handprint on the interior above the driver's side door that was there when we took it home. And if the car supposedly was washed.. It was not done very well at all. Other than that because of Ed Post I would return to CVM for another purchase but would definately choose another salesperson. Thank You, Jennifer Welch More
by jennibelle
Employees Worked With
Scott Keyser, Ed Post
August 06, 2012
The sales manager was great to work with. The accessories I requested to have ready when I picked up my custom ordered Ram 2500 Outdoorsman were not there. They comped me by providing brown in p accessories I requested to have ready when I picked up my custom ordered Ram 2500 Outdoorsman were not there. They comped me by providing brown in place of the black floor mats I wanted for free. Once I made the 100+ mile drive home and began adding accessories, I noticed the left rear quarter panel was bent bad behind the rear wheel. It looks as though a chain or strap was used incorrectly during transport. Overall, their desire to make the customer happy up to the sale was good. The price was lower than expected and very fair. I would recommend CVM to others. More
by ZombieRam
Employees Worked With
Ed Post
August 06, 2012
Jon Paul is the best car dealer I have ever worked with. He really knows his business. He pulled off a miracle in getting the car we wanted. They should all be as good as him. What a Great Guy! He really knows his business. He pulled off a miracle in getting the car we wanted. They should all be as good as him. What a Great Guy! More
by blindwb
August 05, 2012
Great dealership. Excellent sales and maintenance staff. Most pleasant car purchase I have ever experienced. The salesman and sales manager worked closely with me until I was satisfied. The post sales exp Most pleasant car purchase I have ever experienced. The salesman and sales manager worked closely with me until I was satisfied. The post sales experience was also very professional. I will continue to deal with this organization. More
by Winniecat2
Employees Worked With
Bob Hennion
August 02, 2012
We were traveling when experiencing turbo deisel problems. We arrived at the dealership for diagnostic. Kate Reed accessed our situation gave us the action plan for our vehicle.Kate gave us an estim problems. We arrived at the dealership for diagnostic. Kate Reed accessed our situation gave us the action plan for our vehicle.Kate gave us an estimated scheduled time and not only met it but was done before. We are happy to say our expectations were more than met. More
by DeEtt
Employees Worked With
Kate Reed
August 01, 2012
Eric Kendall understood my needs and persistently tried to fulfill them. I would rate Eric as the best auto sales person I have ever encountered. The guy should get a bonus and a promotion. Best Regards to fulfill them. I would rate Eric as the best auto sales person I have ever encountered. The guy should get a bonus and a promotion. Best Regards Craig Hornung More
by rewopom
August 01, 2012
I purchased a Dodge Challenger SRT-8 from Monique Ullom. I purchased a Dodge Challenger SRT-8 from Monique Ullom. It was a one trip deal. I brought my trade-in and in a hour left with my new Challenger. M I purchased a Dodge Challenger SRT-8 from Monique Ullom. It was a one trip deal. I brought my trade-in and in a hour left with my new Challenger. Monique and her staff were very helpfull. I would recomend CVM to all my Dodge friends. More
by iahaney
Employees Worked With
Monique Ullom
August 01, 2012
Had great customer service. Very enjoyable buying experience for my first truck. I was not pressured into anything that I did not want, and would recommend CVM to anyone interested in purchasing a n experience for my first truck. I was not pressured into anything that I did not want, and would recommend CVM to anyone interested in purchasing a new vehicle. More
by ksnyder10
Employees Worked With
Kyle Snyder, Ed Post, Steve Troutman
August 01, 2012
Mike Hollman went above and beyond in selling my wife and I a nice used car. He called me sometime after to make sure we were satisfied and took care of a minor problem immediately. We would recommend him I a nice used car. He called me sometime after to make sure we were satisfied and took care of a minor problem immediately. We would recommend him highly to anyone looking to buy a car. More
by stebab
