Faulkner Chrysler Dodge Jeep Ram FIAT

Everyone at CVM is extremely helpful and friendly!!! Our kids even enjoy "visiting" when we are in for service and are actually disappointed when they cannot go with us. The special events held several time kids even enjoy "visiting" when we are in for service and are actually disappointed when they cannot go with us. The special events held several times throughout the year are a great, added bonus! More

On June 6th we were traveling from Philadelphia to Oak Ridge TN trailering boats. The brakes on the truck went on the PA Turnpike so we got off in Carlise where we found Cumberland Valley Dodge. We arri Ridge TN trailering boats. The brakes on the truck went on the PA Turnpike so we got off in Carlise where we found Cumberland Valley Dodge. We arrived at 1 PM and explained our situation to Kate Reed who from the beginning was very understanding of our situation and did what she could do to help the repair. The truck ended up needing parts they did not have in stock but without hesitation ordered them asap. The amount of work needed was a full days work but Will and Kate worked together and with their mechanics to jump on the job and have it completed by 7 PM so that we could be on our way to Oakridge. Both mechanics stayed after their shift was over to help us in our difficult service. Each time we were given bad news about the repair Kate made sure that it was followed with good news. Getting us back on the road at 7 PM allowed for 75 high school students to compete in their rowing competition. Will and Kate run a top notch service department, along iwth the mechanics. All worked together and made for a very horrible experience lined with a good ending. We can not thank the two of them enough. More

We bought our used Dodge Ram 1500 from CVM and it had aftermarket decals on the truck bed. The decals became brittle and began peeling. I called the service center and spoke with Doug. He was very fr aftermarket decals on the truck bed. The decals became brittle and began peeling. I called the service center and spoke with Doug. He was very friendly and told me to stop by whenever I had a minute and he would check it out. When I arrived he promptly looked at the truck and resolved to have the decals removed "free of charge". He made arrangements to have it done that afternoon and had a driver take me back to work and picked me up promptly at 4:30. When I got the truck back it was detailed and looking brand new. Kudos! More

I have dealt with dealerships in Arizona, California, Georgia, and Maine. Services by CVM is not only superb but the service staff (Kate Reed)is/are the most professional I've ever encountered. Recently Georgia, and Maine. Services by CVM is not only superb but the service staff (Kate Reed)is/are the most professional I've ever encountered. Recently had my 2011 Durango R/T towed into CVM (not purchase at CVM)but the srtaff greeted like an old friend which proves they really are looking out for the customer. This is a 5 star operation. More

These guys go out of their way to help and pay close attention to their customers! Top notch customer service and always on top of the services and recalls that I am due for! attention to their customers! Top notch customer service and always on top of the services and recalls that I am due for! More

CVM Dodge Service continues to provide excellent service for all my needs. Kait Reed is very knowledgeable with the Dodge product and follows through to get the job done. The whole crew is very polite and for all my needs. Kait Reed is very knowledgeable with the Dodge product and follows through to get the job done. The whole crew is very polite and helpfull. No heartburn here!!! More

One of the main reasons that I continue to service my cars at CVM is because of the people in your Service area. Since I am also friendly with some local Dillsburg Service Garages where I live, I do hav cars at CVM is because of the people in your Service area. Since I am also friendly with some local Dillsburg Service Garages where I live, I do have alternatives to CVM. My family loves the Dodge Caravan and will probably always have one in our family and your Service Dept personnel, especially Kate Reed, is the reason that we will always maintain our vehicles at CVM as well. I trust Kate and the folks she works with in your Service Dept to identify my maintenance needs at the time my vehicles are in the shop. I don't worry about getting charged for things that are not required. I keep my vehicles for approximately 10 years so maintaining them is very important to me. Therefore, finding a friendly and trustworthy Service Dept Staff is very important to me. Kate and the rest of the Staff deserve to be recognized and I hope that CVM realizes that they are building a great reputation for the Dealership. Tom Gaglione More

I had the best car buying experience at CMV. Everyone was so nice and there was no pressure. The attention to our needs was there all the way until the moment we drove off. They made us feel at home and did so nice and there was no pressure. The attention to our needs was there all the way until the moment we drove off. They made us feel at home and did not rush anything. I will be coming back for my next purchase! More

Chip was awesome to deal with. He made the process very easy. I didn't expect to get much service since I was picking up a company vehicle but he treated me like any other customer. easy. I didn't expect to get much service since I was picking up a company vehicle but he treated me like any other customer. More

I have been going to CVM for years (5+). Even when my company no longer supplied its employees with Dodge vehicles, I made an effort to ensure that we could continue to go to this location (Chevy)for its company no longer supplied its employees with Dodge vehicles, I made an effort to ensure that we could continue to go to this location (Chevy)for its high level of customer service (Kate, Wil, Doug) and timely service. It is not often that you can call a dealership your favorite place to have service performed, but I highly recommend CVM. First class service department, first class service advisors and first class maintainence. More