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Faulkner Chrysler Dodge Jeep Ram FIAT

Mechanicsburg, PA

4.5
352 Reviews

6643 Carlisle Pike

Mechanicsburg, PA

17050

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Showing 352 reviews

February 17, 2013

Our first time going to a dealership to buy a car. Always stayed away from dealerships because of typical car salesmen, Mike was the complete opposite. He wasn't pushy, was very helpful and pleasant. We didn More

by Efini34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 18, 2013 -

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Wow! "an amazing car buying experience" is just what we want to hear. We appreciate you taking the time to share your experience with us here on DealerRater! It's awesome to see our vision come alive in the words of our customers. Thank you and enjoy your vehicle! Kind regards, Monique Ullom, President

January 22, 2013

On our trip to Florida this past week towing an RV with our 2007 Dodge Ram we experienced major steering problems on a Saturday morning. We called around to find an open Dodge dealer and found CVM Autopark More

by VTUser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wil Hudson
Jan 22, 2013 -

Faulkner Chrysler Dodge Jeep Ram FIAT responded

What a fantastic review! Thanks for taking the time to share it with us. We take problem-solving very seriously here, and we're glad you rode to Florida happy. Take care, Monique Ullom, President

November 24, 2012

The crew at CVM are always glad to see you! Sales Dept. is not pushy and are helpful in finding the new or pre-owned vehicle your looking for! More

by gneubaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Page, Bob Hennion, Ed Post, Kate Reed
November 20, 2012

Best dealership I have been involved with since England Jeep was sold. Most impressive as the face of this Dealership is the Service Department, manned by Kate Reed, Josh Thumma and Doug Smith. More

by jskab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Reed, Josh Thumma
October 18, 2012

I began my search for a very specific Challenger at a different dealer and was dissatisfied. Having purchased an Outback at CVM for my wife (a positive experience), I decided to give them a call. Jon Su More

by Ghoster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Smith
Oct 20, 2012 -

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Thank you for the 5 star review! Your endorsement of of our business and the way we treat our customers means so much to all of us. I hope you enjoy your life changing Challenger for many years to come! Kindest regards, Monique Ullom, President

October 15, 2012

We were on our way for a vacation and had a problem. These folks were very caring and helpful. Went out of their way to have it done quickley, and get us on our way. These were our family coming from More

by 2cherieco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Reed, Josh Thumma
Oct 20, 2012 -

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Thank you for the great review! We appreciate your business. Sincerely, Monique Ullom, President

October 12, 2012

Thank you for one of the best servive appointments and advice that I have ever had. I travel all over this country, and when I run into folks that care and have passion in what they do, it makes a mark. D More

by mmorrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Smith
Oct 20, 2012 -

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Dear Matt, Thank you for the tremendous review. You kind words meant the world to Doug and all of at CVM. I truly appreciate you acknowledging Doug's customer service. I hope I get to meet you next time your in. Warm regards, Monique Ullom, President

October 06, 2012

CVM Dodge Service contionues to provide excellent Service for all need. Kate Rees Nad Doug Smith are very Knowledeable with the Dodge product and follows through to get the job done. All your crew is very po More

by Elfriede10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kate Reed and Doug Smith, Kate Reed, Doug Smith
Oct 20, 2012 -

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Thank you so much for sharing your experience online. We appreciate your business and look forward to seeing you in our customer lounge. Safe driving, Monique Ullom, President

September 13, 2012

I only had to have an oil change and annual vehicle inspection completed on my vehicle. I was also having some issues with one of my keyless entry keys, having to use my spare all the while. Doug Smith More

by mama0373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Smith, Doug Smith
Sep 13, 2012 -

Faulkner Chrysler Dodge Jeep Ram FIAT responded

As President, I'm always delighted to hear when we exceed a customers expectations! Doug is a fantastic service advisor and truly cares about his customers (as you saw). We're looking forward to helping you with service or maybe your next car purchase as well. All the best- Monique Ullom

August 16, 2012

Overall my eperience at CVM was a great one in part to Ed Post. I wasn't aware of it at the time until we signed the paperwork but he worked hard in order to get us a better interest rate on our loan. My hus More

by jennibelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Keyser, Ed Post
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