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Faulkner Chrysler Dodge Jeep Ram FIAT

Mechanicsburg, PA

4.5
387 Reviews

6643 Carlisle Pike

Mechanicsburg, PA

17050

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Showing 387 reviews

January 29, 2022

Bait and switch. Truck advertised having 3000 miles actually has 8000. Then after confirming truck is there and ready. I drive 3 hours rough trip and I get there and I am told truck is in body shop. Th More

by Reinig3347
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Keyser
December 01, 2021

Worst service department ever!I was given 4 free services with purchase of new jeep rubicon!you get what you pay for!it won't be back. They take 3 hours for oil change. They over filled my oil and give me ha More

by Mr rapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Reisinger, Kate Reed, Doug Smith, Josh Thumma, Mike Sherrick, Tom Stouffer
October 22, 2021

Had my Jeep Liberty towed to Faulkner due to a non-start issue where the vehicle would make a single "click" when turning on the ignition. I called the next day to ensure the vehicle was properly received, More

by cluksic950
Recommend Dealer
No
Employees Worked With
Kris
September 11, 2021

Service is the worst, attitude from the advisor because they were busy. The express lane is a joke, don’t let them sell you a maintenance package they are “too busy” to perform. I bought a car from them tw More

by F-Faulkner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t see the employees listed
April 16, 2021

DONT GO TO THIS SERVICE CENTER!!!!So I have a 2016 jku DONT GO TO THIS SERVICE CENTER!!!! So I have a 2016 jku rubicon with only 24,000 miles on it and the motor has a tick coming from the driver side o More

by Jordanpalmer2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
March 06, 2021

I should have seen ALL the red flags. I recently purchased a used 2016 Dodge Ram at this location. January 30th, to be exact. My wife and I did one last thorough inspection, before driving off the l More

by S.Flores
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric,Mike,Michelle
January 30, 2021

Completely unsatisfied talked to someone to schedule a test drive for the next day and was told if it gets sold I would receive a phone call. Never got any calls so I decided to double check so I called h More

by Loganpf1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kierra
September 02, 2020

I purchased a 2019 FIAT X500, my wife thought the car was cute, eh, most cars today are the same. I called several times to set up an inspection, once I was hung up on the other time I went to voice mail, wi More

by unhappy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
UNK
June 20, 2020

I leased a 2018 Ram for 2 years. During the 2-year period, service was great. Near the end of my lease I received several emails about my options. I was called by my sales person and informed her th More

by excop00
Recommend Dealer
No
Employees Worked With
N/A
June 09, 2020

Bought a 2015 Chevy Trax in August 2019, They pushed the warranty and when I said no they sent in the manager to add some more pressure. I finally took the warranty. December 2019 the battery dies they ch More

by Warrantysucks!
Recommend Dealer
No
Employees Worked With
I don't know the names
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