Faulkner Chrysler Dodge Jeep Ram FIAT

Upon walking into the service area, I was greeted with a welcome greeting and taken care of with no issues welcome greeting and taken care of with no issues More

Express Lube was terrific, I appreciate they found 2 potential issues that need further investigation. potential issues that need further investigation. More

Each of my last 3 visits have been less than acceptable visits imo. Super frustrating. Waited 3 months for a recent part and another part was supposed to be and never was. To say I’m less than happy is an visits imo. Super frustrating. Waited 3 months for a recent part and another part was supposed to be and never was. To say I’m less than happy is an understatement More

customer service was good. Was done in a timely manner. J. Johnson was on it. So far car is working. Was done in a timely manner. J. Johnson was on it. So far car is working. More

My new service advisor, Emily Henry, is through and effective in anticipating and handling my needs. She just started recently but has hit the ground running. She is pert and personable. Longtime cashi effective in anticipating and handling my needs. She just started recently but has hit the ground running. She is pert and personable. Longtime cashier Tammy continues to be welcoming and efficient. The new customer waiting lounge is attractive and comfortable which was not the case during renovations last summer when there was virtually no waiting area but for a few mismatched uncomfortable chairs. Overall the dealership is a well organized operation. More

Faulkner has a great service. Department would recommend them to anyone to have their jeep repaired or service Department would recommend them to anyone to have their jeep repaired or service More

Everyone in both the parts and service department were extremely helpful and went out of there way to accommodate me!! extremely helpful and went out of there way to accommodate me!! More

Great experience and best pricing around. I would definitely recommend them to anyone looking for a wrangler. I would definitely recommend them to anyone looking for a wrangler. More

I arrived without an appointment asking for help, because my tires needed air. The staff was so considerate to check the tires for leaks, add air, check the car for winter readiness. They answered my quest my tires needed air. The staff was so considerate to check the tires for leaks, add air, check the car for winter readiness. They answered my question about the recall on my vehicle. More

Horrible communications with service technicians. Nobody listens. Very difficult process to get service there. Always 3 weeks out for just a simple oil change or Inspection. Just wow! Nobody listens. Very difficult process to get service there. Always 3 weeks out for just a simple oil change or Inspection. Just wow! More