Faulkner Chrysler Dodge Jeep Ram FIAT

I entered your dealership pre approved for my loan, knew the car I wanted, knew the "market price". All I asked was not to have my time wasted. I walked Steve straight to the car I wanted, told him I was the car I wanted, knew the "market price". All I asked was not to have my time wasted. I walked Steve straight to the car I wanted, told him I was willing to take it home that day. I met Jeff in passing as he emphasized he was the "boss". From here everything went down hill. My they offered the car for $2000 under sticker which was still 4000 more than any of the other dealers were offering. They had to play the "ill talk to the boss" game. I went to my car and retrieved the number from the other dealer on a car not optioned as I wanted and they got to $900 more that them. I was ok with that, you got to make some money. I offered to finance through them if they gave back some for the profit they would make off that and they denied making money from financing.....LIES... We all know you do. But hey you had the car I wanted, I was willing to play. Then the games really started, I asked about the military and vw rebates. OH,you already included them. I asked how Steve how he knew I had a VW and he said he saw me drive in and added it in already. i asked him what color my car was, or the type, or even where I parked.... He chuckled and said "you got me there". Which to me sounded like I am a liar trying to steal from you. I got those rebates added then came the we will give you book for your trade. They offered me four thousand under book. I asked what book that came from they didn't know... And they have a VW dealership right there. Really... More wasting my time. Having had it with lies and deception, I left. They called and offered a few more grand on the trade but by then I was willing to pay more for the car from a more reputable dealer. You have a good product, why all the old school snake sales games. imagine what they will do to your mom/dad/daughter/son when they try to deal their if they are not weary! I am sure you will take this comment down on this sight that obviously provided only great reviews, luckily I have saved this and will repost it over and over More

We just bought our second new van. We are very pleased with the experiences we have had with the sales and service staff. The sales staff is helpful without being pushy and the service departmen is excel with the experiences we have had with the sales and service staff. The sales staff is helpful without being pushy and the service departmen is excellent. More

My wife and I were traveling from Florida when I experienced a check engine light. I used my code reader and found it was the EGR valve. The hotel found your dealership. I called and spoke to Kat experienced a check engine light. I used my code reader and found it was the EGR valve. The hotel found your dealership. I called and spoke to Kate about my problem. She told me to bring the car in and they would look at it. They confirmed the problem and quickly replaced the valve and updated the PCM. About an hour and one half later we were back on the road. My thanks to Kate as she was very helpful to us. Marie and Bill Saitz More

I walked into CVM Dodge one day with my heart set on a Ram. Tim Long came right out to the lot and talked to me about what I was looking for. He helped me look at the inventory of Rams and what they could Ram. Tim Long came right out to the lot and talked to me about what I was looking for. He helped me look at the inventory of Rams and what they could get for me. After finally realizing that that truck was not the best idea as far as gas mileage, I came back the next day looking for a new Dart. I met up with Tim again and told him what I was looking for now. Tim took me out to the lot and looked at all of the Darts that they had. He was very professional and knowledgable. He gave me the option of ordering one I wanted or looking to see if other dealers had one they could pick up for me. Tim looked immediately and found the exact car I wanted in Maryland. He did reserve it for me; however, the dealership in Maryland sold it out from under us. Before I even knew about them selling it, Tim hurried up and found another Dart exactly like it in New Jersey. Once the car was delivered to CVM, Tim answered all questions I had about the Dart. He walked me through everything including features of the car, warranty, how to go about logging services to the car, etc. Any questions he could not answer, he immediately found out and answered them for me. Only being 19 myself, Tim did not try to take advantage of me like I knew other salesmen would try to. Also, after all of the salespeople I have met going with my mom to buy her cars, Tim was one of the best. He was very professional, knowledgeable, friendly, and prompt. Even after I drove off the lot, Tim checked in on how the car was running for me and if I had any questions. Ed Post was the next employee I met with for all of the paperwork involved in buying a new car. He was also very personable and professional. He made me feel good about buying this car, even though I was spending all of this money. Ed worked with me on getting my payments to where I wanted them and got me the best warranty possible on the new Dart. Overall, my experience at CVM was very good and I would recommend Tim and Ed to anyone I know. More

I had taken my 2007 ram dadge in for service last week and had afew question regaurding the work, I recieved a call from service manager will explaining everything that was done. He was very profesional a and had afew question regaurding the work, I recieved a call from service manager will explaining everything that was done. He was very profesional and gave me time to explain my views.I can honestly say they have your best interest in mind for the work they do. More

I bought and have had my 2012 Dodge Charger serviced there for a year. The service department has ALWAYS been friendly, professional and very customer oriented. They go above and beyond the call of there for a year. The service department has ALWAYS been friendly, professional and very customer oriented. They go above and beyond the call of duty to make sure I have been satisfied with my service experience. I highly recommend this dealer to others. More

Best group of people ever to work with to purchase my first brand new vehicle! Came to the dealership after totalling my car in an accident, walked out with a beautiful Avenger with no hassels and a pri first brand new vehicle! Came to the dealership after totalling my car in an accident, walked out with a beautiful Avenger with no hassels and a price that could not be beat! I feel very lucky to have this great dealership in my hometown. Hope to be back in a few years to purchase something else! Thank you everyone! A great group of people. More

Our first time going to a dealership to buy a car. Always stayed away from dealerships because of typical car salesmen, Mike was the complete opposite. He wasn't pushy, was very helpful and pleasant. We didn stayed away from dealerships because of typical car salesmen, Mike was the complete opposite. He wasn't pushy, was very helpful and pleasant. We didn't feel the need to haggle prices because after looking at so many cars, we knew they were giving us a great deal right away. We got a very fair price for a trade in and the salesman actually searched the car and saved us a few things we forgot in the car. Overall, just an amazing car buying experience. We couldn't be happier and would recommend CVM and Mike to anyone looking for a new or used car. More

On our trip to Florida this past week towing an RV with our 2007 Dodge Ram we experienced major steering problems on a Saturday morning. We called around to find an open Dodge dealer and found CVM Autopark our 2007 Dodge Ram we experienced major steering problems on a Saturday morning. We called around to find an open Dodge dealer and found CVM Autopark, and had our truck towed there. Wil Hudson of the service dept and his staff had the problem diagnosed as well as some other potential problems by the time they closed at 1PM. They then ordered the needed parts early Monday morning and had the truck ready for our pickup by mid-morning on Tuesday allowing us to continue our Florida trip. To say that Wil went above & beyond what we ever expected is an understatement. Rarely have we ever received such incredible service. Way to go Wil Hudson and the rest of the CVM Autopark service staff for a great ending to a stressful time! More