Faulkner Chrysler Dodge Jeep Ram FIAT

Very pleased every time I visit the dealership. No complaints at all. Everyone is very helpful. No complaints at all. Everyone is very helpful. More

The sales team and parts team are awesome! But the service department needs SERIOUS work. This is my second time bringing my vehicle in for the same problem, a CEL (that's not their fault thou But the service department needs SERIOUS work. This is my second time bringing my vehicle in for the same problem, a CEL (that's not their fault though, the first repair wasn't the full solution to the problem). The second visit, same concern as the first visit as well as a new issue, unrelated to the check engine light. They completely ignored the new issue despite having my vehicle for 3 days, they did not call or text to give updates after the initial check in, so now I've wasted 3 days without a vehicle to have 0 clue what's wrong with my car. Thank you for not charging me... but this is unfortunately a common problem for Faulkner CDJR in Mechanicsburg. More

Service has always been an issue, they have no place to park when you drop off and my vehicle had been damaged. When I purchased the new vehicle, the process took hours. I have purchase 30 new cars over park when you drop off and my vehicle had been damaged. When I purchased the new vehicle, the process took hours. I have purchase 30 new cars over the years and this we the worst process ever. I like my vehicle but not the dealership More

Every representative I encountered was extremely helpful and kind. Zach was amazing from the time I met him until he delivered the vehicle. He was very knowledgeable and kind. Zach was amazing from the time I met him until he delivered the vehicle. He was very knowledgeable More

A month ago I spent a lot of money buying a used Ram truck with 19K miles, now it's squeaking like crazy, the more I drive it the louder the squeaking in the cab gets! They can't get me in for servicing truck with 19K miles, now it's squeaking like crazy, the more I drive it the louder the squeaking in the cab gets! They can't get me in for servicing until sixteen days from today. When I called today to set up the appointment, the guy hung up on me right after I said I had bought it there. The second guy I called transferred me to another guy was real snippy when I didn't realize I needed to follow their protocols. "Didn't he tell you why you were being transferred?" Anyway, if you want to deal with unprofessional, time-wasting nonsense, after buying a vehicle that squeaks and after reporting another issue earlier that needed lots of time, calls, and emails to fix, this is your place. More

Beans was great. He made the experience simple and hassle free. They also had the best prices in the area ! He made the experience simple and hassle free. They also had the best prices in the area ! More

Have been a customer of Faulkner since 2009 and have received nothing but great service and three vehicles purchased. received nothing but great service and three vehicles purchased. More

Craig was awesome. I knew what I wanted and he made it happen. Even got extras installed. Finance could not have been easier. Kyle was the best. Wish the interest rate I knew what I wanted and he made it happen. Even got extras installed. Finance could not have been easier. Kyle was the best. Wish the interest rate was better though. More

Took care of my recall in a timely manner and provided useful recommendations. Also, vacuumed my vehicle. useful recommendations. Also, vacuumed my vehicle. More

We did most of the heavy lifting through text messages and came to a good conclusion very simple and smooth and came to a good conclusion very simple and smooth More