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Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,130 Reviews

1,130 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

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November 01, 2018

Excellent service center This is the second time I have used Faulkner Service Center and they are nothing but the best! Professional, courteous, fast and reasonable priced. I More

by tdudas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Keyser
November 01, 2018

Diagnostic and repair Jack was great. Kept me informed, let me drop it off the night before an early drop off early for an early appointment, and got my car back to me bett More

by Mjboniface
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Platt
November 01, 2018

Incredible customer service They went above and beyond to get the work done and also gave me rides to and from. I will bring all my service to them now. More

by Lovemysilverado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Platt
November 01, 2018

Always friendly! I wouldn't think to go anywhere else. When I arrived, I was met at my car with a big smile. Everyone I have ever encountered at Faulkner has always More

by CR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2018

Great as always Always get you in right away and never any hassle. Jack Platt is my Service leader and he is great, courteous, and friendly. Will go back every time. More

by FORECONGLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Platt
October 31, 2018

James makes my life easier. James Keyser in service always has a smile. Gets you in and out. Pleseser doing businesses with him. I would recommend him great guy thank you More

by SUSIEQ7301961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Keyser
October 31, 2018

Good service I just purchased my 2015 GMC Terrain a little over 3 months ago and have had to take it back toFaulkner GMc twice because of the check engine light co More

by JODIMCVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Johenning, Jack Platt, Ted Donnon, James Keyser
October 30, 2018

A quick and professional job. From the call to set up the appointment until the moment I drove off the lot I knew everyone was a professional and my vehicles service would be done More

by njee2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jack Platt
October 29, 2018

Great service Great team, friendly service, and fast. There was a recall on my vehicle, I called and they got me in for an appointment within days. They approximate More

by JSTUTZMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2018

Super work Warranty work was completed as needed and at same time oil was changed and tires rotated I wasn't charged for any services. Very good work done.. More

by LUMCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Platt
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