Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,611 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
Excellent dealership, great customer service. They take great car to explain procedures and cost associated. I have a high level of trust in the workmanship. They take great car to explain procedures and cost associated. I have a high level of trust in the workmanship. More
No worries friendly place to be where you feel cared for. Highly recommended on all levels. Staff are superb! Highly recommended on all levels. Staff are superb! More
They are very thorough and keep you informed about what is going on with your car is going on with your car More
Luis is always professional and works to resolve issues quickly. I find the dealership more expensive for the value with their ability to fix issues in one visit inconsistent. quickly. I find the dealership more expensive for the value with their ability to fix issues in one visit inconsistent. More
My vehicle was rear ended and needed to be repaired. Grace, my point of contact, kept me informed with with the process while AJ went the extra mile and requested OEM parts for my Acura. To my pleasa Grace, my point of contact, kept me informed with with the process while AJ went the extra mile and requested OEM parts for my Acura. To my pleasant surprise, when I picked up my vehicle, it looked like it was detailed!! I would highly recommend. More
Very professional. Friendly helpful and very efficient. I’m thinking I’ve found my service centet Friendly helpful and very efficient. I’m thinking I’ve found my service centet More
Communication was sufficient but would have liked to speak to the actual technician and wasn't given the opportunity. I received the truck back with dirty hand prints on the door and door handle. The in speak to the actual technician and wasn't given the opportunity. I received the truck back with dirty hand prints on the door and door handle. The inside was also messy on the driver's side. It would have been nice to get it back cleaner than when I dropped it off. Most mechanics will at least put a paper down on the driver's floor but even that wasn't done. More
Always great service. My car was completed on time to my complete satisfaction. Leslie aways take care of her customers. My car was completed on time to my complete satisfaction. Leslie aways take care of her customers. More
It was easy to make the appointment and they were very efficient with my time. efficient with my time. More
All issues taken care of can’t ask for any better service from sales or service department service from sales or service department More