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Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,132 Reviews

1,132 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

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December 18, 2018

Semi Annual Service Semi Annual inspection, oil change, oil filter and tire rotation. Quality work and delivered on time with reasonable pricing. Vehicle needed front br More

by rpcroff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Keyser
December 17, 2018

Professional And friendly Fast efficient diagnosis and repair. Repair was accurate and solved the warranty issue. I have purchased two vehicles atFaulners and if I get anothe More

by MSCHELPF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Platt
December 15, 2018

Service to the rescue! Engine slow down/stall and messaging paniced me. In rush hour called service Jim realized my hysterics and guided me professionally and courteously! I More

by LYNNESHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Keyser
December 15, 2018

Problem silved After two years my trunk hatch back finally works. Suffered through Roberts and Reedmsn Toll Chevy. Bad service departments Jim treated me like f More

by LINDA.KAAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Keyser
December 12, 2018

Amazing! They got my car in so quick! They kept me updated throughout the process and even got it back to me sooner than they hoped. They also went out and wen More

by King3210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dijulio
December 11, 2018

GMC Sierra 1500 engine repair on warranty Excellent service all the way around. Received a rental car with no hassles. Jack Platt in service was excellent. Explained all and was communicati More

by Phillybig5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Platt
December 11, 2018

Corvette inspection You guys and gals are AWESOME! Fantastic customer service and pricing. That is why I have been coming to you for years! Love you all! More

by ct_stormes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts....you guys are great! And checkout...you ladies know how to service., Paul Johenning, Jack Platt, Ted Donnon, James Keyser
December 10, 2018

Tires, brakes and struts Jim always handles my service work in an exceptional manner. The service techs communicate when there are issues and perform the service as requested More

by thomas.katich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Keyser
December 10, 2018

Excellent service Staff was friendly professional knowledgeable and excellent at their job. Leslie in particular was was extremely helpful. Will return often when neede More

by scy3bears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2018

Great service Jim and team did a great job to resolve the issue my GMC has in a timely manner. Keep up the good work. Thank you, Tom More

by DANDU33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Keyser
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