Faulkner Buick GMC West Chester, INC. - Service Center

Exceptional service Jim always treats me like I am his only customer. He follows up and makes sure problems are solved in a timely manner. always a consistent experience. Jim always treats me like I am his only customer. He follows up and makes sure problems are solved in a timely manner. always a consistent experience. More

Great to deal with I noticed a problem with the display panel. I made an appointment and Jim took care of everything from the first. Checked that warranty was in place a I noticed a problem with the display panel. I made an appointment and Jim took care of everything from the first. Checked that warranty was in place and made a follow up visit when part comes in. Very easy to deal with More

As always, service was fast and professional. As always service was fast and professional. Leslie is a real asset. You are lucky to have Leslie on your team. I look forward to my next visit. As always service was fast and professional. Leslie is a real asset. You are lucky to have Leslie on your team. I look forward to my next visit. More

Always excellent I have always been and continue to be impressed with the level of service. Very impressive and actually unusual these days. The customer always comes I have always been and continue to be impressed with the level of service. Very impressive and actually unusual these days. The customer always comes first and they mean it. I have never met an unfriendly employee. Jim is great, Leslie is great and all of the shuttle drivers are great. Love this team! More

Best Service Center One of the most important things after purchasing a vehicle is how you interact with the service dept. As a woman. I want to know and understand exact One of the most important things after purchasing a vehicle is how you interact with the service dept. As a woman. I want to know and understand exactly what is being done and that I feel comfortable with my service rep. Jim is so nice and always gives me prompt appointments and excellent service. I know that things are being handled as efficiently and economically as possible.You can't find that everywhere. More

Jack Platt a great patient guy !!! I always have had great service since I bought my vehicle last August thanks for always doing it right. Thank you appreciate good quality work I always have had great service since I bought my vehicle last August thanks for always doing it right. Thank you appreciate good quality work More

Service I Had routine service e done and wanted brake fluid changed. They found a leak in the line. It was covered under my extended warranty. I Had routine service e done and wanted brake fluid changed. They found a leak in the line. It was covered under my extended warranty. More

Great Realized my inspection was 2 months past due and Jim fit me in the schedule. He made sure the inspection was Don in a miminal amount on time. Realized my inspection was 2 months past due and Jim fit me in the schedule. He made sure the inspection was Don in a miminal amount on time. More

First service This was the first time we had service for our new Envision. Just an oil change but the staff was super nice and helpful. We even got a free car wash This was the first time we had service for our new Envision. Just an oil change but the staff was super nice and helpful. We even got a free car wash. Thanks guys 😊👌 More

Outstanding service from LESLIE!!! I have always received excellent service at Faulkner from Sales to Service. I would certainly recommend Faulkner to my family to friends. I thank yo I have always received excellent service at Faulkner from Sales to Service. I would certainly recommend Faulkner to my family to friends. I thank you for being a wonderful agency to work with. I love my Enclave!! More