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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,613 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,613 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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October 03, 2023
Very thorough review of concerns I had listed. Love the text updates and payment link! Car is in fantastic condition. Love the text updates and payment link! Car is in fantastic condition. More
by WEHERBST
Verified CustomerEmployees Worked With
October 03, 2023
Only you will ever service my baby girl Yukon. You I trust , year after year I remain loyal and will continue to do so . A big fan of your certified technicians work and quality GMC parts. My whip You I trust , year after year I remain loyal and will continue to do so . A big fan of your certified technicians work and quality GMC parts. My whip runs like a dream because I follow all of their recommendations. Every year I look forward to dealing with my favorite service advisor “ Leslie “. MVP!! The Best , knowledge, experience and communicator with a soothing voice. Wow , she could sell me my own liver ! Can’t wait to come back and give Faulkner GMC more of my money. 👋😁👍 More
by dbens6969
Employees Worked With
October 03, 2023
Faulkner Service Staff Does an Expellant Job. All The Tech's Are Great. I Have Been a Loyal Customer for Years & I Consider Faulkner the Best Dealership Service Dept., That I Eaver Dealt With All The Tech's Are Great. I Have Been a Loyal Customer for Years & I Consider Faulkner the Best Dealership Service Dept., That I Eaver Dealt With More
by GSHERUDA
October 03, 2023
The staff is friendly, thorough, and efficient . The job is completed in a timely fashion. The job is completed in a timely fashion. More
by Dorisarabia6
Employees Worked With
October 03, 2023
Excellent customer service! Rusty and Jack the service manager provided knowledgeable customer service. They always treat me like a customer should be treated. Rusty and Jack the service manager provided knowledgeable customer service. They always treat me like a customer should be treated. More
by Frank.Fabrizio
October 02, 2023
Took care of my needs without any problems. Also left me with instructions in case I have any more problems. Also left me with instructions in case I have any more problems. More
by Sabomann702
October 01, 2023
Service department is overly expensive and tries to trick you into getting repairs done that you done need. I was told I needed some repair in the rear of my vehicle for $700 that was a requirement for ins you into getting repairs done that you done need. I was told I needed some repair in the rear of my vehicle for $700 that was a requirement for inspection. I took my car somewhere else to be inspected and it wasn’t even brought up. Not a great way to do business. More
by SAMANTHAMILLER41
Employees Worked With
October 01, 2023
Appointments run on time. Employees are friendly and respectful. Work is completed as promised. There. Employees are friendly and respectful. Work is completed as promised. There. More
by Mspeers
Employees Worked With
September 30, 2023
Service issue that should have been completed under warranty, the dealer did not think so, even though they couldn’t tell me why. warranty, the dealer did not think so, even though they couldn’t tell me why. More
by WAYNE34
Employees Worked With
September 29, 2023
Poor customer service from initial set up to completion. Sent email to service mgr with no response. Also sent email to general manager with no response. They lost a customer Sent email to service mgr with no response. Also sent email to general manager with no response. They lost a customer More
by Eswjo1056
