Faulkner Buick GMC West Chester, INC. - Service Center

Excellent courteous service with a smile From start to finish my experience was great Everything went well and everyone was very nice Would absolutely recommend Faulkner for all your veh From start to finish my experience was great Everything went well and everyone was very nice Would absolutely recommend Faulkner for all your vehicle needs More

Setvice Leslie, is one of the reason I bring my car to Faulkner for service. She is one of the nicest most thorough people I know. She does a great job. G Leslie, is one of the reason I bring my car to Faulkner for service. She is one of the nicest most thorough people I know. She does a great job. Give her a raise. More

Service Great service from start to finish . Called me with updates and were very friendly. Would reccomend to others in the area. Thank you for your help. Great service from start to finish . Called me with updates and were very friendly. Would reccomend to others in the area. Thank you for your help. More

Thorough and good service They really went out of their way to take care of me, this also includes a discount when the service took longer than it should. They really went out of their way to take care of me, this also includes a discount when the service took longer than it should. More

Trustworthy service I have been coming to Faulkner for more that 30years for one reason. I can trust Ted Donnon to take care of my vehicles and I don’t have to give it a I have been coming to Faulkner for more that 30years for one reason. I can trust Ted Donnon to take care of my vehicles and I don’t have to give it a second thought! More

Very disappointing!!! From the night I purchased my truck and every week there after for about 5 weeks... Some issues were unforeseen but some issues could have been avoid From the night I purchased my truck and every week there after for about 5 weeks... Some issues were unforeseen but some issues could have been avoided and just to think when I saw my truck and test drove it I was so in love and couldn’t wait to own it. This was by far the worst experience I’ve had buying a car at first the service department was very helpful but than it seemed to have changed once my truck kept coming back every week for different issues that I think should have been checked before the truck was sold. Not having your vehicle for a month but it has been in the shop 4 times is really overwhelming.. The two options I had was to get the truck fixed again or trade it in for something else.... I decided to get the truck fixed instead of going threw that whole trade in process again.. but it seemed to me the sales department nor the service department was helpful with trying to figure out why my car was in the shop so much and I hadn’t had the truck for 30 days yet. I could go on and on about my experience with this truck because no it hasn’t been the best but I hope things get better from here on out as I am a customer and I thought the customer always came first and I will be needing service on my vehicle. More

Quick and painless The service was as expected. No issues and I was in and out within less than an hour . Wow we don’t like recalls, the service was a breeze. The service was as expected. No issues and I was in and out within less than an hour . Wow we don’t like recalls, the service was a breeze. More

Acadia shifter problem I took my Acadia in for a couple of problems. James (Jim) was a great service advisor. His estimates were accurate and his overall service exceeded my I took my Acadia in for a couple of problems. James (Jim) was a great service advisor. His estimates were accurate and his overall service exceeded my expectations! More

Worked hard to satisfy me Was in a serious accident with a great deal of damage to my brand new Highlander (less than 1.000 mi). With all of the issues associated with the acci Was in a serious accident with a great deal of damage to my brand new Highlander (less than 1.000 mi). With all of the issues associated with the accident, it was great to have the confidence that this repair shop was going to make the car "RIGHT". And they did. Great people (Mike and Bill) More

Pleasant The employees were professional and friendly. The waiting area was clean and conducive for me to get some work done while I waited. I would definitely The employees were professional and friendly. The waiting area was clean and conducive for me to get some work done while I waited. I would definitely recommend. More