Faulkner Buick GMC West Chester, INC. - Service Center

Oil change I scheduled an oil change and my oil was changed successfully. I am happy that I received a successful oil change. It was a great oil change. I scheduled an oil change and my oil was changed successfully. I am happy that I received a successful oil change. It was a great oil change. More

Very positive first service-oriented experience! Jim welcomed me and walked me thru the service experience … VERY pleased with the professionalism and responsiveness of the entire 'team'. Definitely Jim welcomed me and walked me thru the service experience … VERY pleased with the professionalism and responsiveness of the entire 'team'. Definitely will continue to make this my service location. More

Easy to schedule Setting up my appointment was simple and the service was excellent. Only suggestion is to inform nighttime drop off locations. The sign is good but so Setting up my appointment was simple and the service was excellent. Only suggestion is to inform nighttime drop off locations. The sign is good but some people don’t read. Attach it to the email and text notices. More

Cascada Jim in service was very accommodating with getting my car serviced at my convenience. Also all work was done properly and on time. My car was left in Jim in service was very accommodating with getting my car serviced at my convenience. Also all work was done properly and on time. My car was left in a designated area for my easy pick up More

15000 mile service Great except for length. 2hrs for a pre-scheduled oil change is really long. I was expecting 45min or so. Other than that it was good. Very friendly Great except for length. 2hrs for a pre-scheduled oil change is really long. I was expecting 45min or so. Other than that it was good. Very friendly staff and nice lounge. More

Door to Door Service Wonderful experience as courtesy car drive me to my destination and then picked me up at home when the car was ready. Everyone was nice. Wonderful experience as courtesy car drive me to my destination and then picked me up at home when the car was ready. Everyone was nice. More

Great service — consistently I have repeatedly been impressed by the caliber of service work and the great customer care at Faulkner. I go half an hour out of my to use this deal I have repeatedly been impressed by the caliber of service work and the great customer care at Faulkner. I go half an hour out of my to use this dealer service facility. More

Faulkner Service The Service Team seems to be friendly, co-operative, and skillled. I always enjoy taking my Buick for service. The waiting lounge is comfortable, sp The Service Team seems to be friendly, co-operative, and skillled. I always enjoy taking my Buick for service. The waiting lounge is comfortable, spotless, and spacious. More

A++++ Ease of scheduling, quality and timeliness of work done, friendliness of staff, great communication and even a nice waiting room - I give it all an A+ Ease of scheduling, quality and timeliness of work done, friendliness of staff, great communication and even a nice waiting room - I give it all an A+ More

Excellent service and work. My car was repaired on time and the quality of the work was excellent. The car was ready as promised. I have used Faulkner's blue ribbon service in t My car was repaired on time and the quality of the work was excellent. The car was ready as promised. I have used Faulkner's blue ribbon service in the past and have always been very satisfied with the quality of their work. More