Faulkner Buick GMC West Chester, INC. - Service Center

Easily taken care of in minimal time The work was easily taken care of in minimal time. I was called when the work was done and it took less time than initially thought. The work was easily taken care of in minimal time. I was called when the work was done and it took less time than initially thought. More

Great service Again just terrific service and timely. That staff is friendly and very knowledgeable. They also handle the customers very well, getting back to them Again just terrific service and timely. That staff is friendly and very knowledgeable. They also handle the customers very well, getting back to them soon as they can. More

Faulkner Buick Service Dept. The service at Faulkner Buick is very good. The people are very friendly and the care is ready when they say it will be ready The service at Faulkner Buick is very good. The people are very friendly and the care is ready when they say it will be ready More

Great Ms. Hurst is very professional and very clear when she explained what work needs to be done to your vehicle and why. Also any Diagnostic Reading which Ms. Hurst is very professional and very clear when she explained what work needs to be done to your vehicle and why. Also any Diagnostic Reading which may needs to be address in future. More

Vehicle was done in a timely manner and expertly serviced. I would highly recommend Faulkner Buick/GMC dealership for your service needs as well as a new vehicle purchase. Our service rep Leslie Hurst treated I would highly recommend Faulkner Buick/GMC dealership for your service needs as well as a new vehicle purchase. Our service rep Leslie Hurst treated me with professionalism and very curtiously. More

Been going for years (due to warranty) - still no love Review based on years of going here, not just my most recent Been going for years and always like Groundhog Day... They treat me like we are new c Review based on years of going here, not just my most recent Been going for years and always like Groundhog Day... They treat me like we are new customers They never can tell if this is a repeat issue, or connected to a previous issue (stock/Strut/engine bracket) It is rarely ready when you expect it (hours became days became a week and always ME calling for an update) When paying they have “forgotten” charges and then need to add to the bill more than once Nice waiting area Clean bathrooms Free coffee and WiFi Courtesy driver is very nice More

Great service I made an appointment to have my truck serviced because the air conditioner was not working correctly. The staff at GMC are terrific. I would recomme I made an appointment to have my truck serviced because the air conditioner was not working correctly. The staff at GMC are terrific. I would recommend anyone who needs service on their GMC To drop it off at Faulkner you will not be disappointed. More

Faulkner service team wins again Faulkner does a great job with service, my recent visit was another good example. I came in for inspection and they had me in and out under 90 minutes Faulkner does a great job with service, my recent visit was another good example. I came in for inspection and they had me in and out under 90 minutes and replaced two bulbs they found to be faulty too! Jim is an ace and takes good care of me... More

Prompt but pricy Oil change without tire rotation was completed promptly. The price charged was $7 more than quoted by phone a few days before. Not sure how this can h Oil change without tire rotation was completed promptly. The price charged was $7 more than quoted by phone a few days before. Not sure how this can happen. More