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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,607 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,607 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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August 01, 2023
They always do a really nice job. I especially like the express detail. The call center seems to really call me often especially since we have multiple vehicles that gets to be a bit I especially like the express detail. The call center seems to really call me often especially since we have multiple vehicles that gets to be a bit much but otherwise they are great. More
by Nate
Verified Customer
August 01, 2023
Went in for a complimentary lof and a brake noise from the front. Was told at first the brakes may be warranty due to the dealership putting aftermarket brakes on my truck and making noise 4 months later the front. Was told at first the brakes may be warranty due to the dealership putting aftermarket brakes on my truck and making noise 4 months later after purchase. They said they wanted to replace them with oem instead of aftermarket under warranty. And said it would be 850 to replace them. Then I asked if they could help me with it since they put the aftermarket brakes on in the first place when it was traded in and checked out. They dropped the price down to $500. I said ok to the brakes. Then I test drove the vehicle and the brakes where still squeaking. The technician then took the vehicle back on a test drive with me heard the noise then fixed the issue. The technician was very helpful in helping me understand why the brakes brakes would still be squeaking. Thought I wouldnt have to spend anything but pay for the tire rotation. Thought the dealership would understand there mistake. Of putting the aftermarket brakes on in the first place. More
by Zs12345
August 01, 2023
Great quick service as always, the team is knowledgeable and friendly we have been coming here for years and friendly we have been coming here for years More
by GPATTONJR35
July 30, 2023
Very friendly and welcoming staff. Got back to me quickly with any questions and understood my concerns coming in. Got back to me quickly with any questions and understood my concerns coming in. More
by cmarren4
Employees Worked With
July 29, 2023
Great service dept, going to tell all my friends ! Wonderful staff , they treat you like family Wonderful staff , they treat you like family More
by GUNNLABS4
Employees Worked With
Other Employees :
Joe Demarco
July 29, 2023
Great service, they have shuttle to take me home , and they fixed the truck perfectly and quickly. Highly recommend they fixed the truck perfectly and quickly. Highly recommend More
by nissanron
Employees Worked With
July 29, 2023
Always Dependable, honest, prompt, service-minded. The job get done fast and effectively and this is based on 14 years of service. The job get done fast and effectively and this is based on 14 years of service. More
by kslavik123
July 29, 2023
Maintained good communication each step of the process. Short wait time while I was there. Short wait time while I was there. More
by tracygornowski
Employees Worked With
July 29, 2023
The service department at Faulkner is very accommodating and courteous. Rusty had my vehicle taken care of and called me when it was ready. and courteous. Rusty had my vehicle taken care of and called me when it was ready. More
by KKCJOE
July 27, 2023
Staff is very courteous, kind and professional. I would highly recommend this service center/dealership. I would highly recommend this service center/dealership. More
by MFAPTA03
Employees Worked With
