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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,608 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,608 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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August 23, 2023
Leslie is always gracious, accommodating, and gets me in and out which I appreciate. However, I called the operator to make an appointment for an oil change and inspection and was not able to get one for and out which I appreciate. However, I called the operator to make an appointment for an oil change and inspection and was not able to get one for over a week. Also, I called and left a message to make an appointment and was not called back. I had to call back. That’s not helpful. This new arrangement with ciocca is horrible. More
by MIKEKANDCHRIS
Verified Customer
August 23, 2023
Very efficient personnel, cheerful, & willing to assist customer at a drop of a hat ! Bravo ! customer at a drop of a hat ! Bravo ! More
by Giuseppe
August 23, 2023
The dealership is great. The work was finished in excellent time and everyone we dealt with was very helpful The work was finished in excellent time and everyone we dealt with was very helpful More
by CJHARKMARK
Employees Worked With
August 22, 2023
Great service, informative, waited for 3hrs but fixed my car in a timely timeframe, rusty was helpful car in a timely timeframe, rusty was helpful More
by mkmickey26
Employees Worked With
August 22, 2023
In and out in a short time. Excellent service. Very helpful. Prompt service and Leslie handle it like a pro. Excellent service. Very helpful. Prompt service and Leslie handle it like a pro. More
by JDD1951
Employees Worked With
August 22, 2023
The service staff is beyond excellent! I will recommend Faulkner service dept to all my friends and family! I will recommend Faulkner service dept to all my friends and family! More
by GUNNLABS4
Employees Worked With
Other Employees :
Tiffani Wynn
August 22, 2023
Oil change and tire rotation. As usual team did a great job while I waited As usual team did a great job while I waited More
by KEITHMANDIA
Employees Worked With
August 22, 2023
Battery $89, wheels recalibrated $175? ???? Have no idea what this is! Taken for a ride!!!! Not asked before work was done. Asked for battery only!!! ???? Have no idea what this is! Taken for a ride!!!! Not asked before work was done. Asked for battery only!!! More
by Hayjude69
August 22, 2023
From Rusty at intake to Luis who kept me updated and the woman (cant recall het name) at checkout, all were professional and courteous good team! woman (cant recall het name) at checkout, all were professional and courteous good team! More
by PEGHEWITTDANGELO
