Faulkner Buick GMC West Chester, INC. - Service Center

Great Pair! Leslie and Jim make an awesome pair in the Service area!! You're in good hands with them and they have never disappointed me in all the years I've be Leslie and Jim make an awesome pair in the Service area!! You're in good hands with them and they have never disappointed me in all the years I've been coming here. More

Repair I greatly appreciated the prompt response I received letting me know my car was ready and that the repair had been made. A detailed explanation was pr I greatly appreciated the prompt response I received letting me know my car was ready and that the repair had been made. A detailed explanation was provided about the repair. More

Excellent service team response to my issue Excellent scheduling and service team ( Leslie) response to my issue....I scheduled online, dropped off overnight, and had my truck back the following Excellent scheduling and service team ( Leslie) response to my issue....I scheduled online, dropped off overnight, and had my truck back the following evening....Leslie also accommodated a late pickup...Thanks More

Quick & Efficient Great experience! Good to know there is a dealership nearby that I can comfortably take my car for repairs. Will definately return for any additional Great experience! Good to know there is a dealership nearby that I can comfortably take my car for repairs. Will definately return for any additional servicing needed. More

Pleasantly surprised I don't care what part of the dealership I am in the people are always friendly and willing to help, Sales finance or service, I just purchased an I don't care what part of the dealership I am in the people are always friendly and willing to help, Sales finance or service, I just purchased an extended warranty for my car from Karl in finance, Excellent treatment, Had my car in for service, Very pleasant experience from Jim keyser,the man goes out of his way to make sure your very happy and satisfied before you leave the service dept. More

Great Service Brought my car in for regular service and to investigate an electrical problem. Not knowing how long it would take, the very kind shuttle driver drov Brought my car in for regular service and to investigate an electrical problem. Not knowing how long it would take, the very kind shuttle driver drove me home. They kept me informed of status and corrected my problem. Offered to pick me up and bring me back but I had a ride. Everything was resolved and car is running great. Very friendly people here. It's always a pleasure to see Jack. More

Friendly Really nice people. I wish it wasn't so far away from me. I'm in philly and it takes me over an hour to drive there. Really nice people. I wish it wasn't so far away from me. I'm in philly and it takes me over an hour to drive there. More

Great experience! My kiddies and I were greeted by several, smiling, helpful, workers who took the time to make us comfortable and aware of each detail. Great experienc My kiddies and I were greeted by several, smiling, helpful, workers who took the time to make us comfortable and aware of each detail. Great experience! More

Great dealership My experience with the service team was very positive (and usually is!). Leslie was very helpful when my car could not be done right away so that I w My experience with the service team was very positive (and usually is!). Leslie was very helpful when my car could not be done right away so that I was not stuck. Then it was finished earlier than expected - she was very friendly, knowledgable and responsive. More

Good but Pricey Service is great, however it is very expensive. I needed to have a key made as mine was lost and it cost $600, in which I was only expecting to pay a Service is great, however it is very expensive. I needed to have a key made as mine was lost and it cost $600, in which I was only expecting to pay about half of that amount. More