Faulkner Buick GMC West Chester, INC. - Service Center

The service was great from this dealership! However i specifically scheduled a day when a loaner car would be available for me to use, and upon my arrival I was notified there was none availabl However i specifically scheduled a day when a loaner car would be available for me to use, and upon my arrival I was notified there was none available. So my wife had to drive to the dealership and pick me up More

Brought my car in for an oil change and was a very simple process. Rusty did a great job and I was in and out quickly. process. Rusty did a great job and I was in and out quickly. More

Great service. Rusty Miller went out of his way to get my replacement turbo early so the repairs could be complete and I did not need to rent a car to drive to Chic Rusty Miller went out of his way to get my replacement turbo early so the repairs could be complete and I did not need to rent a car to drive to Chicago. More

Great service. Great customer service. Did a good job keeping up updated on progress of repairs. Car was cleaned and great care taken to make it look nice. Great customer service. Did a good job keeping up updated on progress of repairs. Car was cleaned and great care taken to make it look nice. More

Superb interactions with both the sales representative, Adam and the finance professional, Justin. Both were impressive with their knowledge. For young professionals, I was impressed with their demonstrate Adam and the finance professional, Justin. Both were impressive with their knowledge. For young professionals, I was impressed with their demonstrated emotional intelligence. Bernie in service provided solid counsel regarding the maintenance nuances of a diesel engine. More

Sales and Service are top notch! Brett and Vince helped me with the most frustrating situation where the engine in my 2024 had to be completely replaced. Between hounding GMC and g Brett and Vince helped me with the most frustrating situation where the engine in my 2024 had to be completely replaced. Between hounding GMC and getting me rental cars weekly and making sure I always had a ride. Great Customer Service. More

Awesome and ideal and efficient service. Vincent was fantastic to work with. I loved coming here. Vincent was fantastic to work with. I loved coming here. More

Good communications and vehicle was ready when promised. Good review of scope of work and cost. Good review of scope of work and cost. More

Quick turnaround time for repair, they kept us well informed and up to date. We would recommend this dealer and will use again. Thank you informed and up to date. We would recommend this dealer and will use again. Thank you More

Easy access to shop. Attentive personnel, acknowledged me when I arrived. Very clean and organized. Attentive personnel, acknowledged me when I arrived. Very clean and organized. More