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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
1,941 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,941 reviews

August 18, 2024

Thank you so much it was very quick and very good service thank you all and Rusty was very nice and professional More

by usacatasam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, usacatasam! We're always here to help if anything else comes up!

August 17, 2024

Spent over $15k for engine replacement and check engine light was on after 45 minutes. Not even a car wash when I picked up. Very disappointed More

by mattdecker09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No listed
August 16, 2024

We found everyone very curtious, helpful and willing to do what was needed to things done. We felt that Faulkners sales and office personnel made every effort to satisfy us. More

by ROBGAL
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Robgal, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 16, 2024

Met expectations. Got done exactly what I asked. Great text updates. No need to exchange voicemails. More

by artwolfe4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Art! Please let us know if we can do anything else to help!

August 15, 2024

After taking my 2013 GMC Terrain to Faulkner, MULTIPLE times for the same issue. Incurring 2 rental car bills and the first invoice almost $800.00, to have the issue occur again while traveling on rt 476 More

by Blessed
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Hurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Great and fast service. Gave me the best deal!👍🏼 Friendly and helpful staff! Did their research! More

by mari.cor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Hi Mari, thanks for the recommendation. Our team at Faulkner Buick GMC of West Chester values your feedback and looks forward to seeing you again soon.

August 15, 2024

I've always been pleased with Faulkner. They're one of the best dealerships around. No pressure, no hassle transaction, whether purchasing a vehicle or scheduling maintenance, They're a to More

by skoolmac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, skoolmac! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 14, 2024

Tom was great he made the process smooth and easy. I wasn’t expecting to have a hassle free experience. More

by JOHNZIESEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 14, 2024

So far so good. The repair is working...we willsee after a couple weeks thanks More

by GLEEHA1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Gleeha! We're always here to help if anything else comes up!

August 13, 2024

Leslie is top notch. Knowledgable, responsive, and professional. We love it when Leslie is our technical advisor. More

by CEGABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Hi Cegabel, thank you for sharing your positive experience with Leslie! We strive to meet our customers' needs and are delighted to have been able to assist you.

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